Infiniti JX35 2013–2019 — technical service bulletin
Bulletin ITB22-040 · NHTSA communication 10227251 · issued Nov 22, 2022
Technical service bulletin
communication type
Communication
component
2013–2019
model years
28
vehicle entries
Official summary
3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Tâ s 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouchâ ¢ Services are no longer available on the APPLIED VEHICLES listed above.
Vehicles covered
- 2013 Infiniti JX35
- 2013 Infiniti M37
- 2013 Infiniti M45
- 2013 Infiniti M56
- 2014 Infiniti Q50
- 2015 Infiniti Q50
- 2016 Infiniti Q50
- 2017 Infiniti Q50
- 2018 Infiniti Q50
- 2017 Infiniti Q60
- 2018 Infiniti Q60
- 2014 Infiniti Q70
- 2015 Infiniti Q70
- 2016 Infiniti Q70
- 2017 Infiniti Q70
- 2018 Infiniti Q70
- 2017 Infiniti QX30
- 2018 Infiniti QX30
- 2019 Infiniti QX30
- 2013 Infiniti QX56
- 2014 Infiniti QX60
- 2015 Infiniti QX60
- 2016 Infiniti QX60
- 2017 Infiniti QX60
- 2014 Infiniti QX80
- 2015 Infiniti QX80
- 2016 Infiniti QX80
- 2017 Infiniti QX80
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.