2020 Ford Fusion Energi service bulletins & manufacturer communications
58 manufacturer communications are on file with NHTSA for the 2020 Ford Fusion Energi. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 58
- Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications…SSM 52410 · Technical service bulletin · Unknown OR Other · issued Apr 3, 2024
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak i…SSM 52335 · Technical service bulletin · Engine and Engine Cooling · issued Mar 6, 2024
- Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassà ®/LincolnWayà ® app indicating Vehicle Has Entered Deep Sleep M…SSM 52307 · Technical service bulletin · Electrical System · issued Feb 29, 2024
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 23-2307 · Technical service bulletin · Equipment · issued Oct 5, 2023
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it can…SSM 51838 · Technical service bulletin · Electrical System · issued Aug 2, 2023
- Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode.…SSM 51725 · Technical service bulletin · Electrical System · issued Jun 16, 2023
- The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T…SAN-Vol1 I1 · Technical service bulletin · Equipment · issued Jun 8, 2023
- Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program exten…21B09 S2 · Technical service bulletin · Electrical System · issued Apr 12, 2023
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
- Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassà ®/LincolnWayà ® app indicating Vehicle Has Entered Deep Sleep M…SSM 51449 · Technical service bulletin · Equipment · issued Mar 15, 2023
- Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the…SSM 51409 · Technical service bulletin · Engine and Engine Cooling · issued Mar 2, 2023
- Some 2019-2020 Fusion plug-in hybrid electric vehicles (PHEV) may exhibit a no start condition with diagnostic trouble codes (DTCs) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59,…TSB 23-2039 · Technical service bulletin · Electrical System · issued Feb 8, 2023
- Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…SSM 51261 · Technical service bulletin · Service Brakes · issued Dec 16, 2022
- Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise …TSB 22-2396 · Technical service bulletin · Power Train · issued Oct 25, 2022
- Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…SSM 51120 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 6, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2309 · Technical service bulletin · Equipment · issued Aug 3, 2022
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassà  à  à  à ®/LincolnWayà  à  à  à ® app indicating Vehicle Has Entered Deep Sleep Mode. T…SSM 50975 · Technical service bulletin · Electrical System · issued Jul 29, 2022
- Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a…21B09-S1 · Technical service bulletin · Communication · issued Jul 28, 2022
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 22-2254 · Technical service bulletin · Back Over Prevention · issued Jun 29, 2022
- Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/se…SSM 50873 · Technical service bulletin · Electrical System · issued Jun 21, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2230 · Technical service bulletin · Unknown OR Other · issued Jun 21, 2022
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 22-2225 · Technical service bulletin · Electrical System · issued Jun 9, 2022
- Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repa…SSM 50744 · Technical service bulletin · Power Train · issued May 4, 2022
- Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) an…TSB 22-2162 · Technical service bulletin · Engine · issued May 2, 2022
- Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 50726 · Technical service bulletin · Communication · issued Apr 27, 2022
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it ca…SSM 50651 · Technical service bulletin · Equipment · issued Apr 5, 2022
- This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …TSB 22-2104 · Technical service bulletin · Equipment · issued Mar 21, 2022
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Dut…SSM 50502 · Technical service bulletin · Seats · issued Feb 17, 2022
- Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have be…SSM 50439 · Technical service bulletin · Engine and Engine Cooling · issued Jan 28, 2022
- Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to…SSM 50375 · Technical service bulletin · Electrical System · issued Dec 23, 2021
- Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial…SSM 50346 · Technical service bulletin · Equipment · issued Dec 14, 2021
- This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit …TSB 21-2411 · Technical service bulletin · Equipment · issued Nov 19, 2021
- Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned sta…SSM 50257 · Technical service bulletin · Communication · issued Nov 4, 2021
- Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will…21B09 · Technical service bulletin · Equipment · issued Nov 3, 2021
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 50251 · Technical service bulletin · Communication · issued Nov 2, 2021
- Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…TSB 21-2347 · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 13, 2021
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 21-2342 · Technical service bulletin · Equipment · issued Oct 8, 2021
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 21-2294 · Technical service bulletin · Equipment · issued Sep 9, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 50067 · Technical service bulletin · Electrical System · issued Aug 27, 2021
- Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the …SSM 50064 · Technical service bulletin · Service Brakes, Electric · issued Aug 25, 2021
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot a…SSM 50049 · Technical service bulletin · Power Train · issued Aug 17, 2021
- Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 21-2263 · Technical service bulletin · Equipment · issued Aug 10, 2021
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
- Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Ap…SSM 49885 · Technical service bulletin · Equipment · issued Jun 14, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 49821 · Technical service bulletin · Power Train · issued May 24, 2021
- Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/se…SSM 49820 · Technical service bulletin · Electrical System · issued May 24, 2021
- Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial…SSM 49803 · Technical service bulletin · Electrical System · issued May 18, 2021
- Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navi…TSB 21-2150 · Technical service bulletin · Electrical System · issued May 13, 2021
- Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been …SSM 49795 · Technical service bulletin · Electrical System · issued May 12, 2021
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot me…SSM 49541 · Technical service bulletin · Equipment · issued Feb 3, 2021
- Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Customers may …SSM 49426 · Technical service bulletin · Equipment · issued Jan 5, 2021
- Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial…SSM 49292 · Technical service bulletin · Electrical System · issued Oct 29, 2020
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot me…SSM 49284 · Technical service bulletin · Equipment · issued Oct 26, 2020
- Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stati…SSM 49283 · Technical service bulletin · Electrical System · issued Oct 26, 2020
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Alth…SSM 49210 · Technical service bulletin · Engine and Engine Cooling · issued Sep 25, 2020
- Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity con…SSM 49085 · Technical service bulletin · Engine · issued Aug 12, 2020