Ford Ecosport 2020 — technical service bulletin
Bulletin SSM 49283 · NHTSA communication 10181912 · issued Oct 26, 2020
Technical service bulletin
communication type
Equipment
component
2020
model years
22
vehicle entries
Official summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment
Vehicles covered
- 2020 Ford Ecosport
- 2020 Ford Edge
- 2020 Ford Escape
- 2020 Ford Expedition
- 2020 Ford Explorer
- 2020 Ford F-250 SD
- 2020 Ford F-350 SD
- 2020 Ford F-450 SD
- 2020 Ford F-550 SD
- 2020 Ford Fusion
- 2020 Ford Fusion Energi
- 2020 Ford Fusion Hybrid
- 2020 Ford Mustang
- 2020 Ford Ranger
- 2020 Ford Transit
- 2020 Lincoln Aviator
- 2020 Lincoln Corsair
- 2020 Lincoln MKX
- 2020 Lincoln MKZ
- 2020 Lincoln MKZ Hybrid
- 2020 Lincoln Nautilus
- 2020 Lincoln Navigator
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.