Ford Explorer vs Jeep Grand Cherokee L
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
Ford Explorer
- Total complaints
- 34,444
- Avg per model year
- 862
- Recall campaigns (all years)
- 119
- Most complained year
- 2002 (3,295)
Top problems: Power Train, Structure, Steering
Jeep Grand Cherokee L
- Total complaints
- 337
- Avg per model year
- 56
- Recall campaigns (all years)
- 14
- Most complained year
- 2023 (91)
Top problems: Electrical System, Forward Collision Avoidance, Unknown / Other
Complaints by model year
| Year | Ford Explorer | Jeep Grand Cherokee L | ||
|---|---|---|---|---|
| 2026 | 34 | 21 | ||
| 2025 | 98 | 34 | ||
| 2024 | 20 | 41 | ||
| 2023 | 108 | 91 | ||
| 2022 | 264 | 72 | ||
| 2021 | 423 | 78 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.