Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2025 Jeep Grand Cherokee L problems & reliability

31 owner complaints filed with NHTSA for the 2025 Jeep Grand Cherokee L, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
31
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
5 (16%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
21 MPG combined
City 19 · highway 26 (typical trim)
Service bulletins (TSBs)
334
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

1 complaint report injuries (1 injured).

Most reported problems

ComponentComplaints
Unknown OR Other15
Electrical System11
Forward Collision Avoidance7
Power Train5
Service Brakes4
Engine3
Fuel/propulsion System3
Steering3
Exterior Lighting2
Visibility/wiper2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 17 reported components →

What owners report

  • The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 65 MPH, the engine surged and RPM revved above 7,000 RPM, and the vehicle failed to accelerate as needed. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the transmission failed to…

    Engine · filed Jul 23, 2026

  • I am reporting a serious safety failure in my 2025 Jeep Grand Cherokee L (1,483 miles). On XXX, the vehicle was parked with my wife and young children inside. Upon starting it, the vehicle would not shift into gear, the steering wheel locked, and the front windows stopped working. The lane departure symbol lit up…

    Electrical System · filed Jul 8, 2026

  • Infotainment system glitch Screen blacks out Auto start/stop doesn’t work Key fobs glitch Vehicle jerks (I’m guessing it’s sensing something that isn’t there, but no one seems to know) Doors unlock themselves Alerts “key fob not detected” while driving and while parked

    Unknown OR Other · filed Jul 3, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

334 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Jeep Grand Cherokee L. The 10 most recent:

  • R1L Radio Screen Goes Blank after transitioning from logistic to customer mode

    S268A000016 · Service Bulletin/Repair Instructions · issued Jul 31, 2026

  • Evaporator - air conditioning

    113558 · Service Bulletin/Repair Instructions · issued Jul 20, 2026

  • Evaporator - air conditioning

    113553 · Service Bulletin/Repair Instructions · issued Jul 20, 2026

  • Evaporator - air conditioning

    113554 · Service Bulletin/Repair Instructions · issued Jul 20, 2026

  • Evaporator - air conditioning

    113557 · Service Bulletin/Repair Instructions · issued Jul 20, 2026

  • Customer Indicates Air Conditioning Blows Warm.

    S2524000009 REV.A · Service Bulletin/Repair Instructions · issued Jul 17, 2026

  • Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the…

    08-274-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026

  • Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 -…

    9100859 · Service Bulletin/Repair Instructions · issued Jul 10, 2026

  • SPARK PLUG - NONE

    113241 · Service Bulletin/Repair Instructions · issued Jul 9, 2026

  • SPARK PLUG - NONE

    113240 · Service Bulletin/Repair Instructions · issued Jul 9, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2025 Jeep Grand Cherokee L has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2025 Jeep Grand Cherokee L?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.