2025 Jeep Grand Cherokee L problems & reliability
34 owner complaints filed with NHTSA for the 2025 Jeep Grand Cherokee L, alongside 2 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown / Other | 16 | 47% |
| Electrical System → | 12 | 35% |
| Forward Collision Avoidance | 7 | 21% |
| Power Train | 7 | 21% |
| Engine | 5 | 15% |
| Service Brakes | 4 | 12% |
| Fuel/propulsion System | 3 | 9% |
| Steering | 3 | 9% |
| Exterior Lighting | 2 | 6% |
| Visibility/wiper | 2 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 17 reported components →What owners report
“The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 60 MPH, the vehicle suddenly shut off. The contact was able to immediately restart the vehicle and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer and DTC: P032S was retrieved…”
Engine · filed Aug 24, 2026
“I am reporting recurring safety-related shifting and vehicle gear/park-state concerns involving my 2025 Jeep Grand Cherokee L Summit Reserve. On multiple occasions, the vehicle has failed to transition properly from Reverse into Drive. I reported this Reverse-to-Drive issue to the manufacturer before later becoming…”
Power Train · filed Aug 19, 2026
“The car started having engine issues. Car wouldn’t start. Had it towed to the dealership which replaced the engine after the dealership had it for a month. Then one week after the the engine was replaced the vehicle was having issues again. Replaced PCM”
Engine · filed Aug 10, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
346 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Jeep Grand Cherokee L. The 10 most recent:
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S238A000038 REV.D · Service Bulletin/Repair Instructions · issued Sep 11, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100905 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2623000052 REV. A · Service Bulletin/Repair Instructions · issued Sep 1, 2026
Transmitter kit & transmitter - integrated key fob
114265 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Transmitter kit & transmitter - integrated key fob
114268 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Steering Dragging While Recreational Flat Towing Behind RV.
S2523000032 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
S2508000029 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2623000052 · Service Bulletin/Repair Instructions · issued Aug 7, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2025 Jeep Grand Cherokee L has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2025 Jeep Grand Cherokee L?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.