2024 Jeep Grand Cherokee L problems & reliability
41 owner complaints filed with NHTSA for the 2024 Jeep Grand Cherokee L, alongside 8 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
3 complaints report injuries (5 injured).
Federal crash records (FARS 2020–2023): 2024 Jeep Grand Cherokee L vehicles were involved in 1 fatal crash with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 18 | 44% |
| Forward Collision Avoidance | 9 | 22% |
| Engine | 8 | 20% |
| Service Brakes | 7 | 17% |
| Vehicle Speed Control | 5 | 12% |
| Air Bags | 4 | 10% |
| Power Train | 4 | 10% |
| Exterior Lighting | 3 | 7% |
| Lane Departure | 2 | 5% |
| Suspension | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 16 reported components →Complaints by incident year
What owners report
“Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack starting in the plastic surround and spidering into the glass screen. Unable to effectively use screen…”
Electrical System · filed Sep 9, 2026
“Upon starting my vehicle, my dashboard began flashing errors. All the indicator lights were lighted up (power steering, engine, collision detection, traction). The mileage began blinking on and off. Both of the light indicators on my side windows (for blindspot detection) were continuously illuminated even though I…”
Electrical System · filed Aug 26, 2026
“While driving 45mph along a straight, open highway my vehicle suddenly shifted itself to park and stopped itself abruptly. I was then unable to shift the car out of park or move the brake or gas pedal or turn off the vehicle. This lasted for approximately 15 minutes and the car would not let me open the doors. All the…”
Service Brakes · filed Aug 26, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
388 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Jeep Grand Cherokee L. The 10 most recent:
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S238A000038 REV.D · Service Bulletin/Repair Instructions · issued Sep 11, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100905 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S2623000052 REV. A · Service Bulletin/Repair Instructions · issued Sep 1, 2026
Transmitter kit & transmitter - integrated key fob
114265 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Transmitter kit & transmitter - integrated key fob
114268 · Service Bulletin/Repair Instructions · issued Aug 27, 2026
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for…
9100363 Rev 3 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These…
9100345 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Steering Dragging While Recreational Flat Towing Behind RV.
S2523000032 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Jeep Grand Cherokee L has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Jeep Grand Cherokee L?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.