2021 Jeep Grand Cherokee L problems & reliability
73 owner complaints filed with NHTSA for the 2021 Jeep Grand Cherokee L, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Federal crash records (FARS 2020–2023): 2021 Jeep Grand Cherokee L vehicles were involved in 10 fatal crashes with 4 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 25 | 34% |
| Forward Collision Avoidance → | 17 | 23% |
| Steering → | 15 | 21% |
| Power Train → | 12 | 16% |
| Unknown OR Other | 12 | 16% |
| Engine | 8 | 11% |
| Seats | 6 | 8% |
| Suspension | 5 | 7% |
| Service Brakes | 4 | 5% |
| Vehicle Speed Control | 3 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 18 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“I am reporting that the vehicle is having a constant knocking sound and weird rocking driving problem when in motion leading to pulling to one side and uneven balancing even with perfect alignment and no alignment issues. Vehicle has been serviced at the dealership without any remedy to the problem and was informed…”
Steering · filed Jul 14, 2026
“While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT…”
Suspension · filed Jun 26, 2026
“The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the front passenger's seat lumbar system independently inflated and failed to deflate as intended. The contact stated that the excessive inflation caused the seat back pocket to fracture. Additionally, the…”
Seats · filed Jun 22, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Recall 23V-413 Post Remedy Failures
Recall Query RQ25005 · opened Dec 11, 2025 · open
Technical service bulletins
207 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2021 Jeep Grand Cherokee L. The 10 most recent:
SHAFT - AXLE HALF
113528 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
SHAFT - AXLE HALF
113529 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100866 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the…
08-274-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026
Before replacing any part, check the DOT on the glass or the PN to make sure you choose the replacement part from the correct supplier: DOT 615 - 6NC10TRMAH - CIE Supplier DOT 1038 - 6NC07TRMAR - CIE Supplier DOT 1065 -…
9100859 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge accuracy and drivability issues, the technician should disconnect the electrical connector at…
9100833 REV1 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
THROTTLE BODY – NONE
112639 · Service Bulletin/Repair Instructions · issued Jun 30, 2026
THROTTLE BODY – NONE
112640 · Service Bulletin/Repair Instructions · issued Jun 30, 2026
Spring kit - disc brake pad
113123 · Service Bulletin/Repair Instructions · issued Jun 29, 2026
WL Front Control Arm Bushing - Handling Link Has Loose Rubber Appearance
S2102000004 REV.D · Service Bulletin/Repair Instructions · issued Jun 25, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2021 Jeep Grand Cherokee L has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2021 Jeep Grand Cherokee L?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.