2023 Jeep Grand Cherokee L problems & reliability
76 owner complaints filed with NHTSA for the 2023 Jeep Grand Cherokee L, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2023 Jeep Grand Cherokee L vehicles were involved in 8 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Suspension → | 28 | 37% |
| Electrical System → | 22 | 29% |
| Forward Collision Avoidance → | 11 | 14% |
| Engine | 6 | 8% |
| Steering | 6 | 8% |
| Unknown OR Other | 6 | 8% |
| Service Brakes | 5 | 7% |
| Power Train | 4 | 5% |
| Air Bags | 3 | 4% |
| Seats | 3 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 20 reported components →Complaints by incident year
What owners report
“Was driving the vehicle normally, roughly 33,300 miles. All of a sudden, multiple malfunction lights came on, I believe the ABS and something else, can't remember which one. When we applied the brakes , there was no assist, we had to depress the pedal all the way down and basically stand on it to slow down and still…”
Service Brakes · filed Aug 4, 2026
“I was driving on the NYS thru way with my family and my rear suspension coil came out while we were driving. The part was not rusted or looked defected. When I took it to the dealership they said a recall for this issue had been repaired in June of 2023 prior to me owning it. I purchased the vehicle on October of…”
Suspension · filed Aug 4, 2026
“I am experiencing two serious issues with my Jeep that have raised significant safety concerns. First, the front passenger seat's lumbar bladder repeatedly inflates on its own, making the seat extremely uncomfortable and causing severe back pain for anyone sitting in it. I have been informed that this is a known issue…”
Seats · filed Jul 29, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Recall 23V-413 Post Remedy Failures
Recall Query RQ25005 · opened Dec 11, 2025 · open
Technical service bulletins
320 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Jeep Grand Cherokee L. The 10 most recent:
R1L Radio Screen Goes Blank after transitioning from logistic to customer mode
S268A000016 · Service Bulletin/Repair Instructions · issued Jul 31, 2026
Evaporator - air conditioning
113558 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113553 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113554 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
Evaporator - air conditioning
113557 · Service Bulletin/Repair Instructions · issued Jul 20, 2026
SHAFT - AXLE HALF
113528 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
SHAFT - AXLE HALF
113529 · Service Bulletin/Repair Instructions · issued Jul 16, 2026
Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into…
08-277-26 · Service Bulletin/Repair Instructions · issued Jul 15, 2026
Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
9100866 · Service Bulletin/Repair Instructions · issued Jul 14, 2026
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted. NOTE: Battery depletion may be due to a pinched power folding seat wire harness behind the…
08-274-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Jeep Grand Cherokee L has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Jeep Grand Cherokee L?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.