2023 Jeep Grand Cherokee L problems & reliability
91 owner complaints filed with NHTSA for the 2023 Jeep Grand Cherokee L, alongside 6 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
Federal crash records (FARS 2020–2023): 2023 Jeep Grand Cherokee L vehicles were involved in 8 fatal crashes with 1 occupant death. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Suspension → | 36 | 40% |
| Electrical System → | 23 | 25% |
| Forward Collision Avoidance → | 12 | 13% |
| Unknown / Other | 8 | 9% |
| Engine | 6 | 7% |
| Service Brakes | 6 | 7% |
| Steering | 6 | 7% |
| Power Train | 4 | 4% |
| Seats | 4 | 4% |
| Visibility | 4 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 20 reported components →Mileage when problems occurred
Among the 21 complaints that included a usable odometer reading, the median reported incident mileage was 58,000 miles (middle 50% between 36,000 and 67,000 miles).
Complaints by incident year
What owners report
“The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware that the passenger’s…”
Suspension · filed Sep 11, 2026
“The rear coil spring detached from this 2023 Jeep Grand Cherokee L while we were driving more than a year ago. This vehicle has been subject to multiple recalls involving the rear coil spring. We also own another 2023 Grand Cherokee L (VIN ending 7805), which has experienced two separate rear coil-spring…”
Suspension · filed Sep 10, 2026
“The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V051000 (Suspension). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was taken to the dealer as a scheduled appointment, but upon arrival, the…”
Suspension · filed Sep 10, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Recall 23V-413 Post Remedy Failures
Recall Query RQ25005 · opened Dec 11, 2025 · open · led to recall 26V562
Technical service bulletins
330 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Jeep Grand Cherokee L. The 10 most recent:
Auto Emergency Braking (AEB) Unavailable – Service Required Message In Cluster
S238A000038 REV.D · Service Bulletin/Repair Instructions · issued Sep 11, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100905 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100902 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear.
S2623000001 REV.A · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Turbocharger Kit Please note that many turbo components are serviceable separately and full turbo replacement may not be required. If the turbo is being inspected for: Noise/Rattle: Inspect heat shield fasteners for…
9100363 Rev 3 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
LATCH Front Door for Doors that Won't Open From Interior, cable dislodged or Door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These…
9100345 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Steering Dragging While Recreational Flat Towing Behind RV.
S2523000032 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
S2508000029 REV.B · Service Bulletin/Repair Instructions · issued Aug 14, 2026
Instrument Panel Cluster (IPC) Message “Park Assist System Unavailable” or “Service Park Assist System”, “Rear Braking Assist Unavailable” or “Service Rear Braking Assist System" with Performance Diagnostic Trouble…
S2508000029 REV.A · Service Bulletin/Repair Instructions · issued Aug 4, 2026
SEAL - LOWER AGS
113801 · Service Bulletin/Repair Instructions · issued Aug 3, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Jeep Grand Cherokee L has 6 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Jeep Grand Cherokee L?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 58,000 miles. This does not predict when a particular vehicle will develop a problem.