2023 Chrysler Pacifica problems & reliability
147 owner complaints filed with NHTSA for the 2023 Chrysler Pacifica, alongside 14 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2023 Chrysler Pacifica vehicles were involved in 3 fatal crashes with 2 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine | 47 | 32% |
| Electrical System | 41 | 28% |
| Power Train | 38 | 26% |
| Air Bags | 34 | 23% |
| Unknown OR Other | 20 | 14% |
| Fuel/propulsion System | 15 | 10% |
| Steering | 11 | 7% |
| Service Brakes | 7 | 5% |
| Vehicle Speed Control | 6 | 4% |
| Back Over Prevention | 5 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The vehicle has experienced three separate incidents involving a sudden, unexpected loss of motive power at speed accompanied by a warning message ("Please pull off the road safely, vehicle will shut off soon") and a turtle icon ("Red Turtle of Death") on the instrument cluster. Two of these incidents occurred on…”
Electrical System · filed Aug 2, 2026
“Center row seat back unexpectedly fell back and seat would slide back and forth. It is dangerous because the seatbelt is attached to the seat. I have a 2018 Ford Expedition expedition and you have a recall on the chrome trim on the center console. I think the seat problem is a lot more serious than that. If you search…”
Seats · filed Aug 1, 2026
“This is what I wrote to Stellantis. Dear Stellantis Customer Care, My vehicle has now stalled five separate times while I was making a left turn through an intersection. When this happens, the engine shuts off unexpectedly, the vehicle shifts into park and I must attempt to restart it while sitting in the roadway…”
Engine · filed Jul 31, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to an internal wiring connector short.
Recall Query RQ24004 · opened Feb 27, 2024 · open
- Transmission fault leading to loss of motive power
Preliminary Evaluation PE22008 · opened Jul 22, 2022 · closed Mar 27, 2024 · led to recall 23V010
Technical service bulletins
331 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Chrysler Pacifica. The 10 most recent:
Evaporator - air conditioning
113550 · Service Bulletin/Repair Instructions · issued Jul 21, 2026
Evaporator - air conditioning
113551 · Service Bulletin/Repair Instructions · issued Jul 21, 2026
SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.
08-268-26 · Service Bulletin/Repair Instructions · issued Jul 8, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing…
9100803 Rev 3 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2508000025 REV. B · Service Bulletin/Repair Instructions · issued Jul 6, 2026
1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
S2523000057 REV.A · Service Bulletin/Repair Instructions · issued Jun 29, 2026
1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2)…
9100803 Rev 1 · Service Bulletin/Repair Instructions · issued Jun 29, 2026
Vehicle Leaking Coolant Or Overheating
S2607000005 · Service Bulletin/Repair Instructions · issued Jun 26, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Chrysler Pacifica has 14 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Chrysler Pacifica?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.