2023 Chrysler Pacifica problems & reliability
152 owner complaints filed with NHTSA for the 2023 Chrysler Pacifica, alongside 14 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
1 complaint report injuries (1 injured).
Federal crash records (FARS 2020–2023): 2023 Chrysler Pacifica vehicles were involved in 3 fatal crashes with 2 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 47 | 31% |
| Electrical System → | 41 | 27% |
| Power Train → | 41 | 27% |
| Air Bags → | 34 | 22% |
| Unknown / Other | 21 | 14% |
| Fuel/propulsion System → | 16 | 11% |
| Steering → | 11 | 7% |
| Service Brakes | 7 | 5% |
| Vehicle Speed Control | 6 | 4% |
| Back Over Prevention | 5 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 19 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a 2021 Jeep Grand Cherokee, I relied on and received Forward Collision Warnings which prevented my…”
Forward Collision Avoidance · filed Sep 4, 2026
“All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be cleared after four cycles of turning the engine off and re-starting. After driving the vehicle for…”
Power Train · filed Aug 25, 2026
“The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driver’s side door was still open. The contact attempted to activate the parking brake; however, the parking brake failed to…”
Power Train · filed Aug 21, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to an internal wiring connector short.
Recall Query RQ24004 · opened Feb 27, 2024 · open
- Transmission fault leading to loss of motive power
Preliminary Evaluation PE22008 · opened Jul 22, 2022 · closed Mar 27, 2024 · led to recall 23V010
Technical service bulletins
334 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Chrysler Pacifica. The 10 most recent:
Compressor - air conditioning
114507 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Compressor - air conditioning
114505 · Service Bulletin/Repair Instructions · issued Sep 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100900 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Evaporator - air conditioning
113550 · Service Bulletin/Repair Instructions · issued Jul 21, 2026
Evaporator - air conditioning
113551 · Service Bulletin/Repair Instructions · issued Jul 21, 2026
SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.
08-268-26 · Service Bulletin/Repair Instructions · issued Jul 8, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing…
9100803 Rev 3 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2508000025 REV. B · Service Bulletin/Repair Instructions · issued Jul 6, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Chrysler Pacifica has 14 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Chrysler Pacifica?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.