2017 Chrysler Pacifica problems & reliability
1,519 owner complaints filed with NHTSA for the 2017 Chrysler Pacifica, alongside 11 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
22 complaints report injuries (37 injured).
Federal crash records (FARS 2020–2023): 2017 Chrysler Pacifica vehicles were involved in 63 fatal crashes with 34 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 522 | 34% |
| Power Train → | 468 | 31% |
| Electrical System → | 389 | 26% |
| Steering → | 276 | 18% |
| Unknown / Other | 213 | 14% |
| Vehicle Speed Control → | 89 | 6% |
| Service Brakes → | 82 | 5% |
| Fuel/propulsion System → | 68 | 4% |
| Structure → | 62 | 4% |
| Electronic Stability Control (esc) → | 27 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 34 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 762 complaints that included a usable odometer reading, the median reported incident mileage was 27,000 miles (middle 50% between 12,497 and 50,000 miles).
Complaints by incident year
What owners report
“Our 2017 Chrysler Pacifica Limited has been having a sticky steering issue for the last several months. I really noticed it this summer when traveling through the mountains in [XXX]. The steering would stick when going around corners and I have to jerk it back to turn out of the corner. This happened multiple times on…”
Steering · filed Sep 15, 2026
“The steering will intermittently stick while driving at highway speed approximately 50 miles per hour while turning slightly left or right. I am concerned the sticking of the steering could cause over steer resulting in left of center potentially causing a crash. The problem has not been diagnosed by a mechanic yet…”
Steering · filed Sep 15, 2026
“I have a 2017 Chrysler Pacifica that I recently purchased a couple months ago. I've noticed now that while I'm driving and steering in a slight curve or turn the steering wheel almost gets stuck and locked up and I have to use extra force to correct it. There isn't any recalls on this yet but I have researched it and…”
Steering · filed Sep 13, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Intermittent Loss of Electric Power Steering
Preliminary Evaluation PE25009 · opened Sep 5, 2025 · open
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Recall Query RQ24001 · opened Jan 16, 2024 · open · led to recall 26V362
- Stall/Loss of Motive Power
Defect Petition DP17003 · opened Dec 1, 2017 · closed Mar 1, 2018 · led to recall 18V049000
Technical service bulletins
534 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Chrysler Pacifica. The 10 most recent:
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100900 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 -…
08-271-26 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000046 · Service Bulletin/Repair Instructions · issued Jun 25, 2026
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S2623000041 REV.A · Service Bulletin/Repair Instructions · issued Jun 19, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000040 · Service Bulletin/Repair Instructions · issued Jun 5, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Chrysler Pacifica has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Chrysler Pacifica?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 27,000 miles. This does not predict when a particular vehicle will develop a problem.