2017 Chrysler Pacifica problems & reliability
1,490 owner complaints filed with NHTSA for the 2017 Chrysler Pacifica, alongside 11 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
22 complaints report injuries (37 injured).
Federal crash records (FARS 2020–2023): 2017 Chrysler Pacifica vehicles were involved in 63 fatal crashes with 34 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine | 520 | 35% |
| Power Train | 466 | 31% |
| Electrical System | 384 | 26% |
| Steering | 257 | 17% |
| Unknown OR Other | 213 | 14% |
| Vehicle Speed Control | 88 | 6% |
| Service Brakes | 82 | 6% |
| Fuel/propulsion System | 68 | 5% |
| Structure | 60 | 4% |
| Electronic Stability Control (esc) | 27 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 27,000 miles (middle 50% between 12,200 and 49,088 miles), based on 756 complaints that included mileage.
Complaints by incident year
What owners report
“Periodically, the steering wheel will stick between the 11 o'clock and 1 o'clock position. The vehicle will not track back to center/driving straight and you have to overcome the sticking of the steering wheel. This is very dangerous!”
Steering · filed Aug 3, 2026
“The steering is very sticky. Especially at higher speeds in curves. It is sticky most at the 11:00 and 1:00 spots on the steering wheel. It takes some strength to drive the car through mountains as it is difficult to make sure the wheel is moving correctly through the turn.”
Steering · filed Aug 3, 2026
“Recently, in the last 2 weeks since the writing of this post, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and straighten out the…”
Steering · filed Aug 3, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Intermittent Loss of Electric Power Steering
Preliminary Evaluation PE25009 · opened Sep 5, 2025 · open
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Recall Query RQ24001 · opened Jan 16, 2024 · open
- Stall/Loss of Motive Power
Defect Petition DP17003 · opened Dec 1, 2017 · closed Mar 1, 2018 · led to recall 18V049000
Technical service bulletins
533 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Chrysler Pacifica. The 10 most recent:
Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 -…
08-271-26 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000046 · Service Bulletin/Repair Instructions · issued Jun 25, 2026
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S2623000041 REV.A · Service Bulletin/Repair Instructions · issued Jun 19, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000040 · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
S2623000041 · Service Bulletin/Repair Instructions · issued Jun 5, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Chrysler Pacifica has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Chrysler Pacifica?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 27,000 miles — budget accordingly if the car is approaching that mileage.