Friday, August 7, 2026
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2019 Chrysler Pacifica problems & reliability

294 owner complaints filed with NHTSA for the 2019 Chrysler Pacifica, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
294
Recall campaigns
7
Fire reports
3 (1%)
Crash reports
11 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
22–30 MPG combined
City 19 · highway 28 (typical trim)
Service bulletins (TSBs)
500
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

3 complaints report injuries (3 injured).

Federal crash records (FARS 20202023): 2019 Chrysler Pacifica vehicles were involved in 43 fatal crashes with 18 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System91
Engine77
Power Train67
Service Brakes52
Unknown OR Other49
Steering37
Forward Collision Avoidance10
Fuel/propulsion System10
Structure10
Vehicle Speed Control10

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 22,200 miles (middle 50% between 3,863 and 49,500 miles), based on 74 complaints that included mileage.

under 20k
34
20–40k
13
40–60k
14
60–80k
4
80–100k
2
100–150k
4
150k+
3

Complaints by incident year

18
19
20
21
22
23
24
25
26

What owners report

  • When trying making a sudden stop at a red light the or to stop the van it will not stop it keeps going

    Forward Collision Avoidance · filed Aug 1, 2026

  • Rear back up camera intermittent with blank screen and occasional message on screen “camera not available” when in reverse. Automatic backup anti colision braking not functioning when camera not showing rear picture When signaling to change lanes, audio and mirror lighted warning signal not warning adjacent vehicle in…

    Back Over Prevention · filed Jul 23, 2026

  • For a few weeks prior our windshield wipers would start and were unable to be switched off. Then would just randomly stop. Then we got completely stopped on a major road during rush-hour with my whole family in the car. The car moved itself to park at a stop light. When we were stopped, everything in the car was going…

    Forward Collision Avoidance · filed Jul 14, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

500 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Chrysler Pacifica. The 10 most recent:

  • Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

    9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026

  • Hose and tube - egr coolant

    113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026

  • Backup Camera Poor Image Quality Inspection

    S2208000045 REV.D · Service Bulletin/Repair Instructions · issued Jun 26, 2026

  • Calibration Requirements For The Power Sliding Door Module (PSDM).

    S2623000046 · Service Bulletin/Repair Instructions · issued Jun 25, 2026

  • Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A

    S2623000041 REV.A · Service Bulletin/Repair Instructions · issued Jun 19, 2026

  • Heater - electric coolant

    112856 · Service Bulletin/Repair Instructions · issued Jun 15, 2026

  • Heater - electric coolant

    112857 · Service Bulletin/Repair Instructions · issued Jun 15, 2026

  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

    S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026

  • Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

    9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026

  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

    S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2019 Chrysler Pacifica has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2019 Chrysler Pacifica?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 22,200 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.