Monday, September 21, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2024 Chrysler Pacifica problems & reliability

42 owner complaints filed with NHTSA for the 2024 Chrysler Pacifica, alongside 11 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
42
Recall campaigns
11
Fire reports
0 (0%)
Crash reports
2 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several components.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
20–30 MPG combined
City 19 · highway 28 (typical trim)
Service bulletins (TSBs)
266
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

1 complaint report injuries (2 injured).

Most reported problems

ComponentComplaints
Electrical System13
Power Train11
Air Bags10
Unknown / Other9
Engine8
Forward Collision Avoidance4
Service Brakes3
Fuel/propulsion System2
Seat Belts2
Steering2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 16 reported components →

Complaints by incident year

24
25
26

What owners report

  • Vehicle AC was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the AC failure, and now I understand that the AC is integrated into the battery system and…

    Electrical System · filed Sep 11, 2026

  • An authorized dealer did a recall repair on my vehicle without my explicit consent. Not verbally nor in writing. Completion of said repair resulted in a botched outcome. Service manager was made aware but did not remedy the situation.

    Air Bags · filed Aug 27, 2026

  • The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and…

    Electrical System · filed Aug 7, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

266 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Chrysler Pacifica. The 10 most recent:

  • Compressor - air conditioning

    114507 · Service Bulletin/Repair Instructions · issued Sep 10, 2026

  • Compressor - air conditioning

    114505 · Service Bulletin/Repair Instructions · issued Sep 10, 2026

  • Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

    9100900 · Service Bulletin/Repair Instructions · issued Sep 8, 2026

  • ACTUATOR Park Brake Do NOT replace actuator before checking for latest ABS software referencing TSB 08-010-26 and TSB 08-066-26. This update will eliminate the false occurrence of the DTCs below: C10EA-00 - Left Park…

    9100895 · Service Bulletin/Repair Instructions · issued Sep 2, 2026

  • Lift Gate Latch And Glass Replacement / Servicing.

    S2623000016 REV.A · Service Bulletin/Repair Instructions · issued Aug 27, 2026

  • Glass Assy - Liftgate Prior to replacing the rear liftgate glass, perform Star Online S2623000016.

    9100883 · Service Bulletin/Repair Instructions · issued Aug 19, 2026

  • Evaporator - air conditioning

    113550 · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • Evaporator - air conditioning

    113551 · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • Customer Indicates Air Conditioning Blows Warm.

    S2524000009 REV.A · Service Bulletin/Repair Instructions · issued Jul 17, 2026

  • Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

    9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Chrysler Pacifica has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Chrysler Pacifica?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.