Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2024 Chrysler Pacifica problems & reliability

38 owner complaints filed with NHTSA for the 2024 Chrysler Pacifica, alongside 11 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
38
Recall campaigns
11
Fire reports
0 (0%)
Crash reports
2 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
20–30 MPG combined
City 19 · highway 28 (typical trim)
Service bulletins (TSBs)
260
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

1 complaint report injuries (2 injured).

Most reported problems

ComponentComplaints
Electrical System11
Air Bags9
Power Train9
Engine7
Unknown OR Other7
Forward Collision Avoidance4
Service Brakes3
Seat Belts2
Steering2
Structure2

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

All 16 reported components →

Complaints by incident year

24
25
26

What owners report

  • 2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds. Highway speed could…

    Power Train · filed Jul 20, 2026

  • I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [XXX]. We received FCA’s recall letter for Important Safety Recall — Side Curtain Airbags, FCA Recall 06D, NHTSA Recall 26V-189. We scheduled a recall appointment with Pedder Chrysler Dodge Ram Jeep of Poway, 13811 Poway Rd, Poway…

    Air Bags · filed Jul 6, 2026

  • Vehicle went to turtle mode 3 separate times at highway speeds forcing a stop. Each time it was towed to the dealer. First two times little was done per the report and was returned. On the third time it has spent 7 weeks for a repair on the transmission not a replacement. The dealer also needed to order a replacement…

    Power Train · filed Jun 16, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

260 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Chrysler Pacifica. The 10 most recent:

  • Evaporator - air conditioning

    113550 · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • Evaporator - air conditioning

    113551 · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • Customer Indicates Air Conditioning Blows Warm.

    S2524000009 REV.A · Service Bulletin/Repair Instructions · issued Jul 17, 2026

  • Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

    9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026

  • Hose and tube - egr coolant

    113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026

  • Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing…

    9100803 Rev 3 · Service Bulletin/Repair Instructions · issued Jul 6, 2026

  • Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

    S2508000025 REV. B · Service Bulletin/Repair Instructions · issued Jul 6, 2026

  • 1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.

    S2523000057 REV.A · Service Bulletin/Repair Instructions · issued Jun 29, 2026

  • 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2)…

    9100803 Rev 1 · Service Bulletin/Repair Instructions · issued Jun 29, 2026

  • Vehicle Leaking Coolant Or Overheating

    S2607000005 · Service Bulletin/Repair Instructions · issued Jun 26, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2024 Chrysler Pacifica has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2024 Chrysler Pacifica?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.