2019 Chrysler Pacifica vs 2020 Chrysler Pacifica
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Chrysler Pacifica | 2020 Chrysler Pacifica |
|---|---|---|
| NHTSA complaints | 310 | 170 |
| Recall campaigns | 7 | 5 |
| Service bulletins (TSBs) | 501 | 551 |
| Investigations | 2 | 2 |
| Crash reports | 11 | 7 |
| Fire reports | 3 | 3 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 22–30 | 20–30 |
| Median reported incident mileage | 22,200 mi | 37,000 mi |
Reported problems side by side
| Component | Chrysler Pacifica | Chrysler Pacifica |
|---|---|---|
| Electrical System | 94 | 64 |
| Engine | 81 | 52 |
| Power Train | 72 | 38 |
| Steering | 42 | 32 |
| Service Brakes | 55 | 5 |
| Fuel/propulsion System | 10 | 9 |
| Forward Collision Avoidance | 10 | 5 |
| Vehicle Speed Control | 10 | 5 |
Symptoms owners describe
| Stalling | 33 | 14 |
| Check engine light | 22 | 21 |
| Loss of power | 18 | 12 |
| Hesitation / surging | 12 | 8 |
| Misfire / rough idle | 10 | 6 |
| Vibration / shaking | 10 | 0 |
| Overheating | 9 | 6 |
| Won’t start | 7 | 0 |
2019 Chrysler Pacifica
2020 Chrysler Pacifica
Compare all Chrysler Pacifica vs Chrysler Pacifica years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.