Friday, August 7, 2026
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1996 Chevrolet Impala problems & reliability

88 owner complaints filed with NHTSA for the 1996 Chevrolet Impala. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
88
Recall campaigns
0
Fire reports
2 (2%)
Crash reports
2 (2%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
24
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

Most reported problems

ComponentComplaints
Visibility13
Steering12
Electrical System11
Power Train11
Engine and Engine Cooling10
Fuel System, Gasoline9
Tires8
Service Brakes, Hydraulic7
Suspension6
Seat Belts4

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Complaints by incident year

95
96
97
98
99
00
01
02
03
04
05
06
13

What owners report

  • Tl* the contact owned a 1996 chevrolet impala. The contact received a recall notice for nhtsa campaign number: 14v355000 (electrical system). While driving 50 mph, the vehicle stalled and crashed into a ditch. There were no injuries and a police report was filed. The vehicle was destroyed. The manufacturer was not…

    Electrical System · filed Aug 25, 2014

  • Back in november 1995 I purchased a new 1996 chevrolet impala. I brought the vehicle to my home and did a complete vehicle inspection. What I found was the dealership lanan chevrolet of woburn massachusetts did a poor job prepping the vehicle for delivery. What I found was the lug nuts for the wheels, all were loose…

    Wheels · filed Aug 2, 2014

  • Fuel pump fuse blow out. The car cuts off and stops while driving, blowing out the fuse. When a new fuse is installed and the engine is started, it blows out again. The problem is caused by a faulty wiring harness to the fuel pump assembly. The wiring on the fuel pump sender unit melts and peels back the insulation…

    Fuel System, Gasoline · filed Oct 12, 2006

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

24 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1996 Chevrolet Impala. The 10 most recent:

  • This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

    17-NA-073 · Service Bulletin/Repair Instructions · issued Feb 21, 2023

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723F · Service Bulletin/Repair Instructions · issued Jan 14, 2022

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723D · Service Bulletin/Repair Instructions · issued Jan 31, 2020

  • This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to…

    PIC4696E · Service Bulletin/Repair Instructions · issued Nov 22, 2019

  • This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

    17NA073 · Service Bulletin/Repair Instructions · issued Sep 18, 2019

  • This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to…

    PIC4696D · Service Bulletin/Repair Instructions · issued Sep 5, 2019

  • This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

    17NA073 · Service Bulletin/Repair Instructions · issued Feb 15, 2019

  • This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock. Technician will use the radio to get the scrambled code. Technician will need to…

    PIC4696C · Service Bulletin/Repair Instructions · issued May 31, 2018

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723C · Service Bulletin/Repair Instructions · issued Sep 20, 2017

  • This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

    17-NA-073 · Service Bulletin/Repair Instructions · issued Mar 15, 2017

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

No NHTSA recall campaigns name the 1996 Chevrolet Impala in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1996 Chevrolet Impala?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.