2020 Chevrolet Bolt EV problems & reliability
172 owner complaints filed with NHTSA for the 2020 Chevrolet Bolt EV, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Federal crash records (FARS 2020–2023): 2020 Chevrolet Bolt EV vehicles were involved in 8 fatal crashes with 5 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 93 | 54% |
| Fuel/propulsion System → | 30 | 17% |
| Steering → | 21 | 12% |
| Unknown OR Other | 21 | 12% |
| Power Train → | 11 | 6% |
| Engine | 8 | 5% |
| Vehicle Speed Control | 8 | 5% |
| Air Bags | 6 | 3% |
| Seat Belts | 6 | 3% |
| Exterior Lighting | 5 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 8,300 miles (middle 50% between 2,334 and 35,250 miles), based on 20 complaints that included mileage.
Complaints by incident year
What owners report
“GM installed Advanced Monitoring Software on the car rather than replace the battery. The software detected a battery fault. Under the battery recall if a fault is detected the battery is replaced free of charge. GM is refusing to replace the battery. Now the car will not move.”
Fuel/propulsion System · filed Jul 6, 2026
“General Motors is using the arbitrary 6,213-mile tracking window of Recall 944 to deny coverage for a diagnosed Cell Section 3 hardware failure at 123,582 miles. However, this vehicle is directly impacted by the failure parameters outlined in the expanded GM Safety Recall N242470160 / N242470162, where GM openly…”
Electrical System · filed Jun 19, 2026
“Steering stiffened over several weeks. Then steering wheel would not automatically return to center while turning while driving. Diagnosed by service as a fault with steering column. This is apparently very common in Chevy Bolts.”
Steering · filed Jun 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Pedestrian alert sounds
Defect Petition DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
- Electric Vehicle Battery Fires
Preliminary Evaluation PE20016 · opened Oct 9, 2020 · closed Feb 7, 2022 · led to recall 21V650000
Technical service bulletins
598 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2020 Chevrolet Bolt EV. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
N252541510 · Service Campaign · issued Mar 3, 2026
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6425D · Service Bulletin/Repair Instructions · issued Mar 2, 2026
Certain vehicles may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.
N252530430 · Service Campaign · issued Jan 27, 2026
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425C · Service Bulletin/Repair Instructions · issued Jan 16, 2026
Certain vehicles listed above may have a condition where a false diagnostic trouble code (DTC) is set. Dealers are to reprogram the Hybrid Powertrain Control Module 2.
N252530430 · Service Campaign · issued Jan 15, 2026
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIP6098 · Service Bulletin/Repair Instructions · issued Jan 14, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2020 Chevrolet Bolt EV has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2020 Chevrolet Bolt EV?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 8,300 miles — budget accordingly if the car is approaching that mileage.