Ford Bronco Sport 2019–2024 — technical service bulletin
Bulletin SSM 52704 · NHTSA communication 11005710 · issued Jul 9, 2024
Technical service bulletin
communication type
Unknown OR Other
component
2019–2024
model years
60
vehicle entries
Official summary
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the conditio
Vehicles covered
- 2021 Ford Bronco Sport
- 2022 Ford Bronco Sport
- 2023 Ford Bronco Sport
- 2024 Ford Bronco Sport
- 2020 Ford Ecosport
- 2021 Ford Ecosport
- 2022 Ford Ecosport
- 2019 Ford Edge
- 2020 Ford Edge
- 2020 Ford Escape
- 2021 Ford Escape
- 2022 Ford Escape
- 2020 Ford Expedition
- 2021 Ford Expedition
- 2020 Ford Explorer
- 2021 Ford Explorer
- 2022 Ford Explorer
- 2023 Ford Explorer
- 2024 Ford Explorer
- 2019 Ford F-150
- 2020 Ford F-150
- 2020 Ford F-250 SD
- 2021 Ford F-250 SD
- 2022 Ford F-250 SD
- 2020 Ford F-350 SD
- 2021 Ford F-350 SD
- 2022 Ford F-350 SD
- 2020 Ford F-450 SD
- 2021 Ford F-450 SD
- 2022 Ford F-450 SD
- 2020 Ford F-550 SD
- 2021 Ford F-550 SD
- 2022 Ford F-550 SD
- 2019 Ford Fusion
- 2020 Ford Fusion
- 2022 Ford Maverick
- 2023 Ford Maverick
- 2024 Ford Maverick
- 2019 Ford Mustang
- 2020 Ford Mustang
- 2021 Ford Mustang
- 2022 Ford Mustang
- 2023 Ford Mustang
- 2019 Ford Ranger
- 2020 Ford Ranger
- 2021 Ford Ranger
- 2022 Ford Ranger
- 2023 Ford Ranger
- 2020 Ford Transit
- 2021 Ford Transit
- 2022 Ford Transit
- 2023 Ford Transit
- 2024 Ford Transit
- 2019 Ford Transit Connect
- 2020 Ford Transit Connect
- 2021 Ford Transit Connect
- 2020 Lincoln Aviator
- 2021 Lincoln Aviator
- 2022 Lincoln Aviator
- 2023 Lincoln Aviator
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.