Cadillac Escalade 2011–2020 — technical service bulletin
Bulletin DOR-E2P5T-03 · NHTSA communication 10172884 · issued Jan 31, 2020
Technical service bulletin
communication type
Visibility
component
2011–2020
model years
60
vehicle entries
Official summary
This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.
Vehicles covered
- 2015 Cadillac Escalade
- 2016 Cadillac Escalade
- 2017 Cadillac Escalade
- 2018 Cadillac Escalade
- 2019 Cadillac Escalade
- 2020 Cadillac Escalade
- 2015 Cadillac Escalade Esv
- 2016 Cadillac Escalade Esv
- 2017 Cadillac Escalade Esv
- 2018 Cadillac Escalade Esv
- 2019 Cadillac Escalade Esv
- 2020 Cadillac Escalade Esv
- 2011 Chevrolet Cruze
- 2012 Chevrolet Cruze
- 2013 Chevrolet Cruze
- 2014 Chevrolet Cruze
- 2015 Chevrolet Cruze
- 2015 Chevrolet Silverado 1500
- 2016 Chevrolet Silverado 1500
- 2017 Chevrolet Silverado 1500
- 2018 Chevrolet Silverado 1500
- 2019 Chevrolet Silverado 1500
- 2020 Chevrolet Silverado 1500
- 2015 Chevrolet Silverado 2500
- 2016 Chevrolet Silverado 2500
- 2017 Chevrolet Silverado 2500
- 2018 Chevrolet Silverado 2500
- 2019 Chevrolet Silverado 2500
- 2020 Chevrolet Silverado 2500
- 2015 Chevrolet Silverado 3500
- 2016 Chevrolet Silverado 3500
- 2017 Chevrolet Silverado 3500
- 2018 Chevrolet Silverado 3500
- 2019 Chevrolet Silverado 3500
- 2020 Chevrolet Silverado 3500
- 2015 Chevrolet Suburban
- 2016 Chevrolet Suburban
- 2017 Chevrolet Suburban
- 2018 Chevrolet Suburban
- 2019 Chevrolet Suburban
- 2020 Chevrolet Suburban
- 2015 Chevrolet Tahoe
- 2016 Chevrolet Tahoe
- 2017 Chevrolet Tahoe
- 2018 Chevrolet Tahoe
- 2019 Chevrolet Tahoe
- 2020 Chevrolet Tahoe
- 2011 Ford F-150
- 2012 Ford F-150
- 2013 Ford F-150
- 2014 Ford F-150
- 2014 GMC Sierra 2500
- 2015 GMC Sierra 2500
- 2016 GMC Sierra 2500
- 2017 GMC Sierra 2500
- 2018 GMC Sierra 2500
- 2019 GMC Sierra 2500
- 2014 GMC Sierra 3500
- 2015 GMC Sierra 3500
- 2016 GMC Sierra 3500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.