Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2013 Chevrolet Cruze problems & reliability

585 owner complaints filed with NHTSA for the 2013 Chevrolet Cruze, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
585
Recall campaigns
5
Fire reports
8 (1%)
Crash reports
54 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
26–30 MPG combined
City 26 · highway 36 (typical trim)
Service bulletins (TSBs)
1,881
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

25 complaints report injuries (32 injured).

Federal crash records (FARS 20202023): 2013 Chevrolet Cruze vehicles were involved in 115 fatal crashes with 71 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine210
Electrical System121
Power Train112
Unknown OR Other75
Steering74
Electronic Stability Control (esc)62
Air Bags49
Service Brakes45
Vehicle Speed Control38
Fuel/propulsion System29

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 53,652 miles (middle 50% between 21,625 and 90,000 miles), based on 398 complaints that included mileage.

under 20k
90
20–40k
64
40–60k
61
60–80k
57
80–100k
46
100–150k
71
150k+
9

Complaints by incident year

12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the contact felt ill and pulled over to the side of the road. The contact stated that a passerby stopped and found the contact unconscious inside the vehicle. The ambulance was called to the scene, and the contact was…

    Engine · filed Feb 26, 2026

  • When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off

    Steering · filed Nov 9, 2025

  • My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.

    Engine · filed Oct 17, 2025

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

1,881 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Chevrolet Cruze. The 10 most recent:

  • This preliminary information communicates information about how to determine if a wheel and tires size change is available.

    PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

    PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026

  • This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…

    PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902S · Service Bulletin/Repair Instructions · issued Jun 9, 2025

  • This service bulletin provides information on Tire Sidewall Irregularities.

    25-NA-156 · Service Bulletin/Repair Instructions · issued Jun 7, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2013 Chevrolet Cruze has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Chevrolet Cruze?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 53,652 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.