2016 GMC Sierra 2500 problems & reliability
59 owner complaints filed with NHTSA for the 2016 GMC Sierra 2500, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering → | 14 | 24% |
| Fuel/propulsion System → | 10 | 17% |
| Service Brakes → | 10 | 17% |
| Electrical System | 9 | 15% |
| Engine | 9 | 15% |
| Unknown OR Other | 7 | 12% |
| Air Bags | 3 | 5% |
| Tires | 3 | 5% |
| Electronic Stability Control (esc) | 2 | 3% |
| Exterior Lighting | 2 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 29,750 miles (middle 50% between 8,750 and 48,750 miles), based on 26 complaints that included mileage.
Complaints by incident year
What owners report
“My HMI was "bricked" when onstar pushed an incompatible update when I changed the service plan. While driving the screen has intermittently turned off and on causing temporary unexpected loss of navigation functions, Bluetooth connectivity, and use of the back up camera. This causes a safety issue as the unexpected…”
Electrical System · filed Jul 2, 2026
“The contact owns a 2016 GMC Sierra 2500. The contact stated that the horn was inoperable. The contact became aware of the failure when the horn failed to sound while locking the vehicle with the key fob. Upon investigation, the contact discovered that there were no recalls on the VIN related to the failure. Neither…”
Electrical System · filed Feb 23, 2026
“The CP4 pump failed while driving causing vehicle to stall. Upon failure, lost power to steering. Luckily we were on an access road for a rest area and not yet on the interstate. This resulted in a 14.5 thousand repair. No prior warning to pump failure. GM has recently settled a class action related to this pumps…”
Fuel/propulsion System · filed Jun 19, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,581 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2016 GMC Sierra 2500. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should…
PIT5544J · Service Bulletin/Repair Instructions · issued Jun 24, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509M · Service Bulletin/Repair Instructions · issued May 14, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire…
PIT4506J · Service Bulletin/Repair Instructions · issued Feb 16, 2026
This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.
PIT6483 · Service Bulletin/Repair Instructions · issued Feb 5, 2026
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier…
PIT6400A · Service Bulletin/Repair Instructions · issued Jan 16, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2016 GMC Sierra 2500 has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2016 GMC Sierra 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 29,750 miles — budget accordingly if the car is approaching that mileage.