2014 Chevrolet Cruze problems & reliability
702 owner complaints filed with NHTSA for the 2014 Chevrolet Cruze, alongside 10 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
38 complaints report injuries (57 injured).
Federal crash records (FARS 2020–2023): 2014 Chevrolet Cruze vehicles were involved in 191 fatal crashes with 105 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 217 | 31% |
| Electrical System → | 187 | 27% |
| Power Train → | 97 | 14% |
| Steering → | 93 | 13% |
| Unknown / Other | 89 | 13% |
| Air Bags → | 77 | 11% |
| Electronic Stability Control (esc) → | 69 | 10% |
| Fuel/propulsion System → | 59 | 8% |
| Visibility/wiper → | 42 | 6% |
| Vehicle Speed Control → | 39 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 29 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 460 complaints that included a usable odometer reading, the median reported incident mileage was 55,400 miles (middle 50% between 28,000 and 80,000 miles).
Complaints by incident year
What owners report
“For the first question, I’d strengthen it to: The vehicle has experienced repeated engine and engine-cooling system failures, including recurring overheating and coolant loss. Over approximately the past year, I have had to replace or repair numerous components, including the radiator, thermostat housing, temperature…”
Power Train · filed Aug 21, 2026
“My transmission blew up. My airbags did not deploy. And neither of my brakes or emergency brakes worked. I was in a car accident where I hit another car in a tree and was admitted into the hospital as I am pregnant.”
Air Bags · filed Aug 14, 2026
“The contact owns a 2014 Chevrolet Cruze. The contact stated that while attempting to move the gear shifter, the vehicle hesitated while shifting into neutral(N) or drive(D) as intended, and there was an abnormal sound coming from underneath the vehicle. No warning light was illuminated. The contact stated that the…”
Power Train · filed Aug 13, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,919 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Chevrolet Cruze. The 10 most recent:
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902W · Service Bulletin/Repair Instructions · issued Sep 4, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902S · Service Bulletin/Repair Instructions · issued Jun 9, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Chevrolet Cruze has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Chevrolet Cruze?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 55,400 miles. This does not predict when a particular vehicle will develop a problem.