2014 Chevrolet Cruze problems & reliability
698 owner complaints filed with NHTSA for the 2014 Chevrolet Cruze, alongside 10 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
36 complaints report injuries (55 injured).
Federal crash records (FARS 2020–2023): 2014 Chevrolet Cruze vehicles were involved in 191 fatal crashes with 105 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine | 216 | 31% |
| Electrical System | 184 | 26% |
| Power Train | 95 | 14% |
| Steering | 93 | 13% |
| Unknown OR Other | 89 | 13% |
| Air Bags | 75 | 11% |
| Electronic Stability Control (esc) | 69 | 10% |
| Fuel/propulsion System | 59 | 8% |
| Visibility/wiper | 42 | 6% |
| Vehicle Speed Control | 39 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 55,673 miles (middle 50% between 28,190 and 80,000 miles), based on 458 complaints that included mileage.
Complaints by incident year
What owners report
“Engine replaced turbo charger. Purchased the vehicle on 5/16 and a week later the engine light came on. Took the vehicle to AutoZone and received a code of P0299. Call the dealership and got no response from the salesperson so I made an appointment for 5/27. Problem was dismissed as the engine light was no longer…”
Engine · filed Jun 17, 2026
“The contact stated that the key-fob failed to lock and unlocking of the failed intermittenly. The key fob was the original manufactured key fob. The dealer had been contacted, and the key fob was reprogrammed. The failure persisted. The dealer was contacted again, and it was diagnosed that the circuit board would slip…”
Electrical System · filed Jun 1, 2026
“The contact owns a 2014 Chevrolet Cruze. The contact stated that the vehicle was taken to the local dealer for NHTSA Campaign Number: 25V764000 (Air Bags). The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.”
Air Bags · filed May 27, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
1,918 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Chevrolet Cruze. The 10 most recent:
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902S · Service Bulletin/Repair Instructions · issued Jun 9, 2025
This service bulletin provides information on Tire Sidewall Irregularities.
25-NA-156 · Service Bulletin/Repair Instructions · issued Jun 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Chevrolet Cruze has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Chevrolet Cruze?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 55,673 miles — budget accordingly if the car is approaching that mileage.