Dodge Durango 2011–2016 — technical service bulletin
Bulletin 23-016-16 · NHTSA communication 10138964 · issued Apr 15, 2016
Technical service bulletin
communication type
Equipment
component
2011–2016
model years
12
vehicle entries
Official summary
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.