2023 RAM Promaster problems & reliability
87 owner complaints filed with NHTSA for the 2023 RAM Promaster, alongside 5 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering → | 37 | 43% |
| Electrical System → | 24 | 28% |
| Engine and Engine Cooling → | 14 | 16% |
| Engine → | 10 | 11% |
| Forward Collision Avoidance | 7 | 8% |
| Fuel/propulsion System | 6 | 7% |
| Unknown / Other | 6 | 7% |
| Lane Departure | 4 | 5% |
| Power Train | 4 | 5% |
| Service Brakes | 3 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 13 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 60 MPH, the steering wheel failed to turn in the intended direction. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with electronic power steering module…”
Steering · filed Sep 17, 2026
“The contact owns a 2023 Ram ProMaster 2500. The contact stated that the emergency control system was inoperable. While driving 3 MPH over a bump in the roadway, the steering wheel locked up. While driving 65 MPH, the failure recurred. Additionally, while reversing, the vehicle stopped suddenly. Prior to and after the…”
Steering · filed Sep 17, 2026
“Fuel tank leaking gasoline badly, where tank and fuel fill are connected. This is our 6th Pro Master out of the 41 we have so far. This is a very dangerous gasoline leak and, so far we have been lucky with no bodily injury, death or fires”
Fuel/propulsion System · filed Sep 16, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of Power Steering Assist
Preliminary Evaluation PE26002 · opened Mar 2, 2026 · open
Technical service bulletins
160 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 RAM Promaster. The 10 most recent:
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
S268A000014 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
New Key Will Not Program, 0x22 Scan Tool Error
S2408000018 REV.B · Service Bulletin/Repair Instructions · issued May 29, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
SENSOR – KNOCK
111834 · Service Bulletin/Repair Instructions · issued May 13, 2026
SENSOR – KNOCK
111833 · Service Bulletin/Repair Instructions · issued May 13, 2026
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for…
08-207-26 · Service Bulletin/Repair Instructions · issued May 6, 2026
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for…
08-207-26 · Service Bulletin/Repair Instructions · issued May 6, 2026
New Key Will Not Program, 0x22 Scan Tool Error
S2408000018 REV.A · Service Bulletin/Repair Instructions · issued Apr 17, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 RAM Promaster has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 RAM Promaster?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.