2014 RAM Promaster problems & reliability
71 owner complaints filed with NHTSA for the 2014 RAM Promaster, alongside 12 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 19 | 27% |
| Power Train → | 14 | 20% |
| Service Brakes → | 14 | 20% |
| Engine → | 13 | 18% |
| Suspension → | 10 | 14% |
| Air Bags | 8 | 11% |
| Exterior Lighting | 5 | 7% |
| Fuel/propulsion System | 5 | 7% |
| Seats | 5 | 7% |
| Unknown OR Other | 4 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 15,000 miles (middle 50% between 2,625 and 54,750 miles), based on 46 complaints that included mileage.
Complaints by incident year
What owners report
“My car will not reverse when put into reverse. No symptoms prior or any warning signs. Car will roll backwards as if in neutral and the engine will rev to high rpm. Engine codes P0792 and P0736 are present after issue arised. I have found another safety recall that describes my issue exactly with regards to 2019-2021…”
Power Train · filed Dec 24, 2025
“2014 ram ProMaster traveling at approximately 10 miles an hour customer states felt like it ran over Boulder vehicle then was towed to shop upon inspection. I found a transmission mount on the driver side completely disconnected. All bolts removed must have vibrate out huge safety issue caused damage to heater hoses…”
Power Train · filed Jul 18, 2025
“I was mailed a recall notice from the manufacture a while back and was going to need to get the work completed in order to renew my CA registration. A smog cert was also needed for the renewal. I took my vehicle to McPeeks Dodge/Ram for the recall on 10/24/24. On 11/21/24 I went to get my vehicle smog checked. The…”
Unknown OR Other · filed Feb 19, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
374 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 RAM Promaster. The 10 most recent:
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
STARTER - ENGINE
109614 · Service Bulletin/Repair Instructions · issued Jan 13, 2026
STARTER - ENGINE
109512 · Service Bulletin/Repair Instructions · issued Jan 8, 2026
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Codes (DTCs) P22A1 – NOx Sensor Circuit High, Bank 1 Sensor 2, and P20EE – NOx Catalyst Efficiency Below Threshold, Setting.
S2525000001 · Service Bulletin/Repair Instructions · issued Apr 28, 2025
ACTUATOR - A/C AND HEATER
103954 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 RAM Promaster has 12 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 RAM Promaster?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 15,000 miles — budget accordingly if the car is approaching that mileage.