2017 RAM Promaster problems & reliability
57 owner complaints filed with NHTSA for the 2017 RAM Promaster, alongside 10 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 20 | 35% |
| Engine → | 19 | 33% |
| Power Train → | 14 | 25% |
| Exterior Lighting | 6 | 11% |
| Service Brakes | 5 | 9% |
| Engine and Engine Cooling | 4 | 7% |
| Equipment | 3 | 5% |
| Steering | 3 | 5% |
| Structure | 3 | 5% |
| Unknown OR Other | 3 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 42,725 miles (middle 50% between 20,061 and 74,750 miles), based on 30 complaints that included mileage.
Complaints by incident year
What owners report
“COMPONENT FAILED: Left transmission mount bracket and its fasteners on a 2017 RAM ProMaster with 3.6L V6 Pentastar (sales code ERB) and 62TE 6-speed automatic (sales code DG2). At least one bracket-to-transaxle bolt sheared. The bracket separated from the transmission, the powertrain dropped on the driver side, the…”
Engine · filed May 18, 2026
“Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact purchased a Carfax…”
Electrical System · filed Feb 23, 2026
“The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact…”
Engine and Engine Cooling · filed May 21, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
329 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 RAM Promaster. The 10 most recent:
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
Water Pump & Chain Case Cover
109727 · Service Bulletin/Repair Instructions · issued Jan 21, 2026
Water Pump & Chain Case Cover
109724 · Service Bulletin/Repair Instructions · issued Jan 21, 2026
STARTER - ENGINE
109614 · Service Bulletin/Repair Instructions · issued Jan 13, 2026
STARTER - ENGINE
109512 · Service Bulletin/Repair Instructions · issued Jan 8, 2026
CAMERA – REAR VIEW
108797 · Service Bulletin/Repair Instructions · issued Dec 2, 2025
High Voltage Air Conditioning Refrigerant Dye
S2524000012 · Service Bulletin/Repair Instructions · issued Oct 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 RAM Promaster has 10 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 RAM Promaster?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 42,725 miles — budget accordingly if the car is approaching that mileage.