2016 RAM Promaster problems & reliability
31 owner complaints filed with NHTSA for the 2016 RAM Promaster, alongside 14 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 12 | 39% |
| Power Train | 8 | 26% |
| Electrical System | 7 | 23% |
| Unknown OR Other | 6 | 19% |
| Exterior Lighting | 4 | 13% |
| Service Brakes | 3 | 10% |
| Vehicle Speed Control | 2 | 6% |
| Engine and Engine Cooling | 1 | 3% |
| Equipment | 1 | 3% |
| Fuel/propulsion System | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue…”
Engine · filed Dec 1, 2025
“The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it…”
Unknown OR Other · filed Sep 10, 2025
“The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted…”
Engine · filed Jul 8, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
365 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2016 RAM Promaster. The 10 most recent:
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
STARTER - ENGINE
109614 · Service Bulletin/Repair Instructions · issued Jan 13, 2026
STARTER - ENGINE
109512 · Service Bulletin/Repair Instructions · issued Jan 8, 2026
High Voltage Air Conditioning Refrigerant Dye
S2524000012 · Service Bulletin/Repair Instructions · issued Oct 7, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Engine Rattle Noise
S2509000001 REV.B · Service Bulletin/Repair Instructions · issued Jul 26, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2016 RAM Promaster has 14 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2016 RAM Promaster?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.