2019 RAM Promaster problems & reliability
56 owner complaints filed with NHTSA for the 2019 RAM Promaster, alongside 9 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 23 | 41% |
| Engine | 9 | 16% |
| Unknown OR Other | 8 | 14% |
| Engine and Engine Cooling | 6 | 11% |
| Service Brakes | 5 | 9% |
| Electrical System | 4 | 7% |
| Air Bags | 3 | 5% |
| Back Over Prevention | 2 | 4% |
| Equipment | 2 | 4% |
| Steering | 2 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“I own a 2019 Ram ProMaster. The vehicle previously received the manufacturer recall repair for the transmission park issue (software update). After the recall repair, the vehicle experienced a safety issue where it would roll freely while in “Park,” as if it were in neutral, even though the dashboard indicated “P.”…”
Unknown OR Other · filed Apr 19, 2026
“The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…”
Engine and Engine Cooling · filed Mar 16, 2026
“The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…”
Engine and Engine Cooling · filed Mar 16, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
246 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 RAM Promaster. The 10 most recent:
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs)…
18-073-26 · Service Bulletin/Repair Instructions · issued Jul 22, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
WATER PUMP
110447 · Service Bulletin/Repair Instructions · issued Feb 23, 2026
WATER PUMP
110448 · Service Bulletin/Repair Instructions · issued Feb 23, 2026
D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
109621 · Warranty Program/Extension · issued Jan 21, 2026
ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements
109767 · Warranty Program/Extension · issued Jan 21, 2026
Water Pump & Chain Case Cover
109727 · Service Bulletin/Repair Instructions · issued Jan 21, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 RAM Promaster has 9 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 RAM Promaster?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.