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RecallGazette

Vehicle problems, recalls & safety intelligence

Preliminary Evaluation · Closed

Steering loss due to linkage separation

Action number
PE18016
Opened
Dec 17, 2018
Closed
Dec 12, 2019
Outcome
Recall 19V021000

Manufacturer: Chrysler (FCA US, LLC)

This investigation led to a recall

NHTSA links this probe to recall campaign 19V021000.

Read the recall: what is defective and the free fix →

What NHTSA is examining

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4…

Source: NHTSA Office of Defects Investigation records, updated daily. An investigation is not a determination that a defect exists; many probes close without a recall.