2023 RAM 2500 problems & reliability
48 owner complaints filed with NHTSA for the 2023 RAM 2500, alongside 8 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
Federal crash records (FARS 2020–2023): 2023 RAM 2500 vehicles were involved in 6 fatal crashes with 4 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 11 | 23% |
| Electrical System | 9 | 19% |
| Exterior Lighting | 8 | 17% |
| Power Train | 6 | 13% |
| Air Bags | 5 | 10% |
| Steering | 4 | 8% |
| Unknown / Other | 4 | 8% |
| Service Brakes | 3 | 6% |
| Visibility/wiper | 3 | 6% |
| Service Brakes, Hydraulic | 2 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 18 reported components →Complaints by incident year
What owners report
“The persistent 'App Market' notification/icon creates a visual distraction and obscures critical driving data in the status bar. I request that this be documented as a product complaint for the Uconnect development team to allow users to disable non-essential marketing overlays.”
Visibility/wiper · filed Aug 18, 2026
“This complaint notes two separate safety problems for the 2023 Ram 2500 Tradesman. 1) Transmission leak. "Heavy transmission leak" noted by dealer during normal service. Apparently so common that the seals are on back order. Was caught at 35453 miles so covered by warranty, but any issues related to the leak I am told…”
Electrical System · filed May 17, 2026
“The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at slow speeds, the vehicle experienced phantom braking. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle, but the contact was unsure of the diagnostic results. The…”
Forward Collision Avoidance · filed Apr 24, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
356 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 RAM 2500. The 10 most recent:
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100901 · Service Bulletin/Repair Instructions · issued Sep 8, 2026
Radiator - engine cooling
114254 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Radiator - engine cooling
114255 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
Switch and bezel - front door
113855 · Service Bulletin/Repair Instructions · issued Aug 18, 2026
Switch and bezel - front door
113854 · Service Bulletin/Repair Instructions · issued Aug 18, 2026
Sensor - turbocharger speed
113744 · Service Bulletin/Repair Instructions · issued Jul 29, 2026
Sensor - turbocharger speed
113742 · Service Bulletin/Repair Instructions · issued Jul 29, 2026
R1H UBQ/UEQ Intermittent HVAC Page Lockup Customers may experience one or more of the following: SYMPTOM: ● Intermittently the HVAC page on the Display Screen Module will change temperature and blower speed and then…
08-291-26 · Service Bulletin/Repair Instructions · issued Jul 22, 2026
Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic…
08-272-26 REV. A · Service Bulletin/Repair Instructions · issued Jul 17, 2026
Air Handling Performance Test (APT) Availability In wiTECH Technicians may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic…
08-272-26 · Service Bulletin/Repair Instructions · issued Jul 11, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 RAM 2500 has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 RAM 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.