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2004 Pontiac Grand Prix problems & reliability

454 owner complaints filed with NHTSA for the 2004 Pontiac Grand Prix, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
454
Recall campaigns
7
Fire reports
58 (13%)
Crash reports
46 (10%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
19–21 MPG combined
City 16 · highway 26 (typical trim)
Service bulletins (TSBs)
510
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

33 complaints report injuries (47 injured, 2 deaths reported).

Federal crash records (FARS 20202023): 2004 Pontiac Grand Prix vehicles were involved in 53 fatal crashes with 47 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System107
Engine98
Steering64
Engine and Engine Cooling41
Exterior Lighting41
Structure33
Air Bags28
Service Brakes25
Service Brakes, Hydraulic21
Unknown OR Other21

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 75,927 miles (middle 50% between 29,000 and 132,000 miles), based on 297 complaints that included mileage.

under 20k
57
20–40k
37
40–60k
30
60–80k
28
80–100k
26
100–150k
55
150k+
64

Complaints by incident year

03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
25

What owners report

  • The contact owned a 2004 Pontiac Grand Prix. The contact stated that the "Low Oil" message was displayed monthly, requiring oil to be added to the engine. While driving at approximately 5 MPH, the contact noticed smoke in the cabin near the floor on the passenger’s and driver’s sides, extending towards the dashboard…

    Engine · filed Nov 21, 2025

  • Tl* the contact owns a 2004 pontiac grand prix. The contact stated that the vehicle was leaking engine oil while driving. The contact stated that occasionally when the brake pedal was depressed, the vehicle failed to stop as designed, causing the braking distance to be extended. The contact stated the abs warning…

    Service Brakes · filed May 10, 2021

  • The ignition key gets suck and won't turn and leaves marks on key. Sometimes the key won't start the car

    Unknown OR Other · filed Apr 20, 2021

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

510 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Pontiac Grand Prix. The 10 most recent:

  • This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

    PIP5601C · Service Bulletin/Repair Instructions · issued Jul 18, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or…

    PIP5358D · Service Bulletin/Repair Instructions · issued Feb 20, 2025

  • This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8…

    PIP4723J · Service Bulletin/Repair Instructions · issued Oct 25, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician…

    PIT5099H · Service Bulletin/Repair Instructions · issued Sep 12, 2024

  • This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized…

    PIT3271P · Service Bulletin/Repair Instructions · issued Sep 6, 2024

  • Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to…

    General Communication · Service Campaign · issued Aug 26, 2024

  • This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

    18-NA-099 · Service Bulletin/Repair Instructions · issued Jun 17, 2024

  • This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and…

    24-NA-098 · Service Bulletin/Repair Instructions · issued Jun 6, 2024

  • This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

    09-00-89-008G · Service Bulletin/Repair Instructions · issued May 7, 2024

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2004 Pontiac Grand Prix has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2004 Pontiac Grand Prix?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 75,927 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Pontiac or NHTSA.