2025 Mazda CX-90 service bulletins & manufacturer communications

247 manufacturer communications are on file with NHTSA for the 2025 Mazda CX-90. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14_CSP15 Dlr FAQs · Warranty extension · Service Brakes · issued Jul 21, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 VINs · Warranty extension · Service Brakes · issued Jul 21, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Repair b · Warranty extension · Service Brakes · issued Jul 21, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Parts_Warr c · Warranty extension · Service Brakes · issued Jul 21, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Dlr Ltr b · Warranty extension · Service Brakes · issued Jul 21, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Owner Ltr c · Warranty extension · Service Brakes · issued Jul 18, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Owner Ltr b · Warranty extension · Service Brakes · issued Jul 18, 2026
• DESCRIPTION Some vehicles may experience the warning message "A 'Hybrid System Malfunction. Have the Vehicle Inspected' and DTC P2BC5:00 (OBC contactor (+) stuck ON) and/or other D…
  30-003-26 · Technical service bulletin · Unknown OR Other · issued Jul 18, 2026
• DESCRIPTION Some customers may experience an instrument cluster warning message. REPAIR PROCEDURE Inspect the 48V battery cable connections to the busbar.
  SA-044-26 · Technical service bulletin · Electrical System · issued Jul 2, 2026
• This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION M…
  SA-042-26 · Technical service bulletin · Electrical System · issued Jul 1, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Parts_Warr c · Warranty extension · Service Brakes · issued Jun 29, 2026
• DESCRIPTION Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outside influence such as low tire pressure …
  02-003-26 · Technical service bulletin · Wheels · issued Jun 25, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warrant…
  SA-027-26a · Technical service bulletin · Electrical System · issued Jun 17, 2026
• DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Ve…
  SA-0-38/26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Repair a · Warranty extension · Service Brakes · issued Jun 16, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Parts_Warr b · Warranty extension · Service Brakes · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Co…
  SA-040-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers ha…
  SA-039-26 · Technical service bulletin · Electrical System · issued Jun 16, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-002/26 01/07/26 DESCRIPTION Some vehicles may exihibit a vibration in the …
  01-002-26a · Technical service bulletin · Engine · issued Jun 12, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 04-003/26 05/29/26 DESCRIPTION Some vehicles may exhibit a squeaking noise fr…
  04-003-26a · Technical service bulletin · Service Brakes · issued Jun 10, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testi…
  SA-033-26 · Technical service bulletin · Electrical System · issued Jun 4, 2026
• Some vehicles may exhibit a squeaking noise from the rear brake during deceleration, and the noise is particularly noticeable during braking when the brakes are cold. This is cause…
  04-003-26 · Technical service bulletin · Service Brakes · issued May 30, 2026
• CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two C…
  CSP14 CSP15 Parts_Warr b · Warranty extension · Service Brakes · issued May 29, 2026
• CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two C…
  CSP14 CSP15 Parts_Warr a · Warranty extension · Service Brakes · issued May 29, 2026
• CSP14 CSP15 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two C…
  CSP14 CSP15 Dlr Ltr a · Warranty extension · Service Brakes · issued May 29, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Tutorial · Warranty extension · Service Brakes · issued May 29, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Repair · Warranty extension · Service Brakes · issued May 29, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Owner Ltr a · Warranty extension · Service Brakes · issued May 29, 2026
• CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we ann…
  CSP14 Dealer Email · Warranty extension · Service Brakes · issued May 29, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-031/25 08/05/25 DESCRIPTION While driving on gravel or dusty roads, dust a…
  09-018-26 · Technical service bulletin · Structure · issued May 29, 2026
• Some customers may complain that a rattling noise is heard from the second seat while driving under various vehicle speeds and road conditions. This is caused by the hinge cover of…
  09-017-26 · Technical service bulletin · Seats · issued May 21, 2026
• This service alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-047/25 10/07/25 DESCRIPTION When the Telematics Control Unit (…
  SA-034-26 · Technical service bulletin · Electrical System · issued May 19, 2026
• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-011/25 10/16/25 and 02/27/25 DESCRIPTION Some customers will report that their fuel do…
  SA-032-26 · Technical service bulletin · Fuel/propulsion System · issued May 2, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Structure · issued Apr 30, 2026
• Some customers may complain that an abnormal noise is heard from the front suspension when driving on rough road surfaces or when passing over speed bumps. This is caused by insuff…
  02-001-26 · Technical service bulletin · Suspension · issued Apr 30, 2026
• Dear Mazda Owner: You are receiving this notice because Mazda’s records indicate that you have a 2024-2026 Mazda CX-90 vehicle manufactured before November 19, 2025. Mazda Motor Co…
  CSP14 Owner Ltr · Warranty extension · Service Brakes · issued Apr 23, 2026
• Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to impleme…
  CSP14 CSP15 Parts Warr · Warranty extension · Service Brakes · issued Apr 23, 2026
• Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to impleme…
  CSP14 CSP15 FAQ · Warranty extension · Service Brakes · issued Apr 23, 2026
• Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) and (CSP15 – CX-70 models) Mazda Motor Corporation has decided to impleme…
  CSP14 CSP15 Dlr Ltr · Warranty extension · Service Brakes · issued Apr 23, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
• Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. Additional symptoms that may occur: Connected Vehicle One Time Pass…
  SA-012-26b · Technical service bulletin · Electrical System · issued Apr 18, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• 2024-2026 CX-90 and 2025-2026 CX-70 Engine Warning Light Illumination with DTC P0DAB CONDITION OF CONCERN On certain subject vehicles, the engine warning light may illuminate, and …
  MSP66 Warr b · Service campaign · Engine · issued Apr 15, 2026
• This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-007/25 10/22/25, 06/02/25 and 02/03/25 DESCRIPTION The Mazda DCA-8000 is r…
  SA-027-26 · Technical service bulletin · Electrical System · issued Apr 15, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/25 03/10/25 DESCRIPTION Some vehicles may exhibit poor hands-free liftg…
  SA-020-26 · Technical service bulletin · Unknown OR Other · issued Mar 27, 2026
• This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water p…
  SA-014-26 · Technical service bulletin · Engine · issued Mar 11, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-012/26 02/26/2026 DESCRIPTION Some customers may experience a message "TCU …
  SA-012-26a · Technical service bulletin · Electrical System · issued Mar 4, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-060/25 12/16/25 Some customers may experience a message "TCU Malfunction. H…
  SA-012-26 · Technical service bulletin · Unknown OR Other · issued Feb 27, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-019/25 04/15/25 Some vehicles equipped with the Adaptive Front lighting Sy…
  09-011-26 · Technical service bulletin · Exterior Lighting · issued Feb 26, 2026
• Some vehicles may exhibit green residue (yellow circle) on the outer surface of the coolant reserve tank, which appears to be coolant blowback. This is caused by coolant seeping ou…
  01-005-26 · Technical service bulletin · Engine · issued Feb 26, 2026
• This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-063/23 10/16/23 Customers may report issues with third-row seats, loose or …
  SA-010-26 · Technical service bulletin · Seats · issued Feb 25, 2026
• Some vehicles exhibit creaking noise from the left side power liftgate (PLG) drive unit when moving (opening/closing) the power liftgate by hand and /or automatically. The noise te…
  09-009-26 · Technical service bulletin · Structure · issued Feb 20, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-021/25 04/23/25 Some customers may complain about a creaking noise coming …
  09-008-26 · Technical service bulletin · Structure · issued Feb 11, 2026
• On some vehicles, an engine oil leak from the rear of the engine at the turbocharger drain back tube could be be confused as an oil leak from behind the bell housing. The bolt hole…
  SA-007-26 · Technical service bulletin · Engine · issued Feb 5, 2026
• Some vehicles may exihibit a vibration in the accelerator pedal and steering wheel when accelerating during a sharp left-hand turn. An abnormal noise may also be heard from the foo…
  01-002-26 · Technical service bulletin · Engine · issued Feb 3, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
• Some vehicles may exhibit a key-in lock situation when the speed-sensitive door lock activates unexpectedly while idling in the P-range. This may be caused by the noise generated b…
  09-003-26 · Technical service bulletin · Service Brakes · issued Jan 13, 2026
• There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This…
  09-001-26 · Technical service bulletin · Seats · issued Jan 7, 2026
• Customers may report that the liftgate does not open or unlatch (from closed or an ajar position). This may happen after a discharged battery or after charging a dead battery.
  SA-003-26 · Technical service bulletin · Electrical System · issued Jan 6, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• Some customers may experience a message "TCU Malfunction. Have the Vehicle Inspected" in the instrument cluster. The following DTC's may be stored: B1252:87-8B:TCU - COMMUNICATION …
  SA-060-25 · Technical service bulletin · Unknown OR Other · issued Dec 17, 2025
• Some vehicles may experience the CHECK ENGINE light ON with one of the following DTCs or a combination of these DTCs. P0451 • P2422 • P2451 • P0441 • This may be caused by a concer…
  SA-059-25 · Technical service bulletin · Fuel/propulsion System · issued Dec 17, 2025
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-017-25d · Technical service bulletin · Unknown OR Other · issued Dec 17, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25c · Technical service bulletin · Electrical System · issued Dec 16, 2025
• The 7G large platform utilizes a new 8-speed automatic transmission. Due to changes in the parking lock mechanism, which is now hydraulically operated, the neutral range in the tra…
  SA-058-25 · Technical service bulletin · Power Train · issued Dec 12, 2025
• A technician may report that DTC U0415:68 - VCM (Vehicle Control Module) cannot be cleared after replacing the DSC (Dynamic Stability Control) module.
  SA-057-25 · Technical service bulletin · Suspension · issued Dec 5, 2025
• Some customers may experience that the fuel lid and charge lid do not lock or unlock during door lock/unlock operation. This is caused by: Improper dimensional accuracy of the lid …
  09-045-25 · Technical service bulletin · Structure · issued Dec 4, 2025
• Some customers may experience a bottle tilts to the left when using the second-row cup holder in 6-passenger center walk-through vehicle. This is caused by a combination of dimensi…
  09-044-25 · Technical service bulletin · Unknown OR Other · issued Dec 2, 2025
• When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
  SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• This Service Alert provides additional guidance about operation and procedure of the Driver Personalization System from the start of driver recognition to the end of the driving po…
  SA-053-25 · Technical service bulletin · Unknown OR Other · issued Nov 20, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fue…
  SA-040-25a · Technical service bulletin · Power Train · issued Nov 18, 2025
• Some vehicles may exihibit a vibration in the accelerator pedal and steering wheel when accelerating during a sharp left-hand turn. An abnormal noise may also be heard from the foo…
  01-007-25 · Technical service bulletin · Engine · issued Nov 15, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Power Train · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• Some customers may complain that the A/C is not cold enough. Upon inspection, a refrigerant leak (1) from the A/C hose (LO) (2) is confirmed. This may be caused by foreign material…
  07-002-25a · Technical service bulletin · Unknown OR Other · issued Nov 6, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25b · Technical service bulletin · Electrical System · issued Oct 23, 2025
• Some customers may experience that the right subwoofer audio sound pauses intermittently at high volume level. This is caused by improper control software of the audio amplifier (B…
  09-039-25 · Technical service bulletin · Unknown OR Other · issued Oct 18, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25a · Technical service bulletin · Electrical System · issued Oct 17, 2025
• Some customers will report that their fuel door (AKA, fuel filler door, fuel lid, and fuel-filler lid) was stuck closed and would not open to refuel the vehicle. Follow the repair …
  SA-011-25a · Technical service bulletin · Structure · issued Oct 17, 2025
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA11_10020). NOTE: If current version is not 7000C0A-…
  16-003-25 · Technical service bulletin · Electrical System · issued Oct 16, 2025
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-047-25 · Technical service bulletin · Electrical System · issued Oct 8, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25c · Technical service bulletin · Unknown OR Other · issued Oct 7, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may exhibit a creaking noise from the area around the Active Driving Display on the dash pad while driving. This may be caused by the hole cover of the Active Driving…
  09-037-25 · Technical service bulletin · Unknown OR Other · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
• Some vehicles may exhibit a crack in the door side of the front seat cushion trim. This may be caused by the door-side surface of the cushion trim being folded and compressed when …
  09-022-25b · Technical service bulletin · Seats · issued Sep 26, 2025
• Some customers may complain about a rattle or vibration noise coming from front map light surroundings when driving on a rough road. This may be caused by the bracket for the map l…
  09-015-25a · Technical service bulletin · Exterior Lighting · issued Sep 16, 2025
• Regarding previous Service Alert "Fuel Gauge Inaccurate / Distance To Empty (DTE) Erratic / Engine No Start" issue. This SA has been replaced by 7825I - SAFETY AND EMISSIONS RECALL…
  SA-013-25a · Technical service bulletin · Fuel/propulsion System · issued Sep 13, 2025
• Mazda Connected Services - Frequently Asked Questions
  SA-017-25c · Technical service bulletin · Electrical System · issued Sep 9, 2025
• Subject: Puerto Rico specification vehicles do not have Connected Vehicle Services (CV) Owner Notification Program ONP10 – 2025MY Mazda CX-5, Mazda3, CX-70, CX-90 Dear Mazda Dealer…
  ONP10 Dlr Ltr · Service campaign · Unknown OR Other · issued Aug 28, 2025
• A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fue…
  SA-040-25 · Technical service bulletin · Power Train · issued Aug 27, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25b · Technical service bulletin · Electrical System · issued Aug 22, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25a · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25b · Technical service bulletin · Unknown OR Other · issued Aug 21, 2025
• When replacing the MAZDA CONNECT remote tuner (RT) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement …
  SA-038-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
• Some vehicles may exhibit the following behavior: If the power liftgate (PLG) encounters an obstruction during opening or closing, the jam-safe function is designed to stop the lif…
  09-033-25 · Technical service bulletin · Structure · issued Aug 12, 2025
• While driving on gravel or dusty roads, dust accumulates at the lower inner edge of the door garnish. When the rear door is opened, the dust may be blown up and enter the cabin, ad…
  09-031-25 · Technical service bulletin · Structure · issued Aug 5, 2025
• Some vehicles may exhibit sagging (1) at the front side of the rear sunshade(s) (2) or a difference in tension between the front and rear of the sunshade(s). When the rear sunshade…
  09-014-25a · Technical service bulletin · Unknown OR Other · issued Aug 5, 2025
• Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front combination lights when turning them on, or a few minutes after turning them…
  09-029-25 · Technical service bulletin · Exterior Lighting · issued Jul 30, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25a · Technical service bulletin · Exterior Lighting · issued Jul 14, 2025
• Mazda Connected Services - Frequently Asked Questions (FAQ)
  SA-017-25b · Technical service bulletin · Unknown OR Other · issued Jul 14, 2025
• Some customers may complain that the rear outer handle is difficult to operate or that it gets stuck when released after being pulled once. This is caused when the rear outer handl…
  09-025-25 · Technical service bulletin · Unknown OR Other · issued Jun 25, 2025
• Some vehicles may experience a CHECK ENGINE light ON with DTC P0012, P0011, and possibly P0010. This may be caused by a malfunction in the intake EVVT motor that prevents it from a…
  SA-033-25 · Technical service bulletin · Engine · issued Jun 20, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-029-25 · Technical service bulletin · Electrical System · issued Jun 3, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25a · Technical service bulletin · Electrical System · issued Jun 3, 2025
• Some vehicles may have recall notifications remain on the center display even after a recall is performed. NOTE: When the warranty claim for the recall campaign is accepted at Mazd…
  SA-028-25 · Technical service bulletin · Unknown OR Other · issued May 29, 2025
• The CX-70 and CX-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to su…
  SA-027-25 · Technical service bulletin · Lane Departure · issued May 21, 2025
• Mazda Navigation Live Traffic information is available on the following 2 systems. SiriusXM® 3 Yr Traffic and Travel Link* Mazda Online Navigation* The table below provides Setting…
  SA-024-25 · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-023-25 · Technical service bulletin · Electrical System · issued May 16, 2025
• Frequently Asked Questions (FAQ) for Mazda Connected Services.
  SA-017-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25a · Technical service bulletin · Unknown OR Other · issued May 16, 2025
• Some vehicles may exhibit wiper blade contact with the A-pillar trim, with or without a chattering noise. This condition may be caused by worn or contaminated wiper blades. It can …
  SA-025-25 · Technical service bulletin · Visibility/wiper · issued May 16, 2025
• Some vehicles may exhibit that the power liftgate cannot be opened while stuck in an partially latched or fully opened/closed position, or it may reverse and open just before fully…
  09-023-25 · Technical service bulletin · Structure · issued May 16, 2025
• This may be caused by the door-side surface of the cushion trim being folded and compressed when exiting the vehicle and by the surface of the cushion bolster being rubbed and stre…
  09-022-25 · Technical service bulletin · Seats · issued May 7, 2025
• Some vehicles may exhibit a delayed engine start or experience poor acceleration while driving in EV mode when the battery is at a low state of charge (SOC). This is caused by impr…
  SA-021-25 · Technical service bulletin · Engine · issued May 1, 2025
• Some customers may complain about a creaking noise coming from the door area when driving on rough roads. This may be caused by a stick-slip occuring as plastic components of the d…
  09-021-25 · Technical service bulletin · Structure · issued Apr 24, 2025
• Some customers may experience a rattling (vibration) noise from the liftgate when driving on rough roads. This noise may be caused by the gap at the attaching point of the side spo…
  09-020-25 · Technical service bulletin · Structure · issued Apr 24, 2025
• 7325C - EMISSION RECALL - 2024-2025 CX-90 AND 2025 CX-70 PHEV ONLY - HYBRID SYSTEM WARNING LIGHT MAY TURN ON. Mazda Motor Corporation has decided to conduct an Emission Recall on c…
  7325C Owner Letter · Technical service bulletin · Electrical System · issued Apr 23, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
• Some vehicles equipped with the Adaptive Front lighting System (AFS) may exhibit the exterior light warning light/exterior light warning indication on while driving or when the ign…
  09-019-25 · Technical service bulletin · Exterior Lighting · issued Apr 16, 2025
• MSP63 - MAZDA SERVICE PROGRAM - 2024MY CX-90 - OPENING SEQUENCE OF INSTRUMENT CLUSTER IS NOT DISPLAYED. Outline of Concern: Some vehicles may experience that the opening sequence o…
  MSP63 MSP64 Dealer Letter · Service campaign · Unknown OR Other · issued Apr 12, 2025
• MSP64 - MAZDA SERVICE PROGRAM - 2024-2025 CX-90 and 2025 CX-70 - CABIN PRECONDITIONING CONCERN. Outline of Concern: On the subject vehicles, the cabin preconditioning (climate cont…
  MSP64 Warranty · Service campaign · Unknown OR Other · issued Apr 12, 2025
• MSP64 - MAZDA SERVICE PROGRAM - 2024-2025 CX-90 and 2025 CX-70 - CABIN PRECONDITIONING CONCERN. Outline of Concern: On the subject vehicles, the cabin preconditioning (climate cont…
  MSP64 Repair · Service campaign · Unknown OR Other · issued Apr 12, 2025
• Some vehicles may exhibit the A/C compressor operating and making a buzzing noise after switching the ignition off. This may be caused by improper control logic of the PCM. To elim…
  SA-019-25 · Technical service bulletin · Engine · issued Apr 12, 2025
• Some vehicles may exhibit a clicking, squeaking or rubbing noise when opening/closing the front door(s) of the vehicle. A clicking noise may be caused from the door connector slidi…
  09-018-25 · Technical service bulletin · Structure · issued Apr 10, 2025
• Some vehicles may experience issues with the remote/timer air conditioners (pre-conditioning system) not working, or not functioning after activation. NOTE: If DTC P0531 is present…
  07-003-25b · Technical service bulletin · Unknown OR Other · issued Apr 5, 2025
• Some vehicles may exhibit check engine light turned on at engine startup, with DTC P0531:00 stored in memory. DTC P0531:00 [PCM] - Refrigerant pressure sensor No.1 system: Function…
  07-001-25c · Technical service bulletin · Unknown OR Other · issued Apr 5, 2025
• Some customers may experience the MyMazda App Remote Climate Control and the In-Vehicle Climate Control Timer functions are inoperative after DASH_ESU software update to "H" level.
  SA-002-25b · Technical service bulletin · Unknown OR Other · issued Mar 26, 2025
• Important Note: This Service alert is intended as an early notification for upcoming software releases. Please refer to the latest dealer communications and MGSS for updated inform…
  SA-018-25 · Technical service bulletin · Electrical System · issued Mar 25, 2025
• Some vehicles may exhibit sagging (1) at the front side of the rear sunshade(s) (2) or a difference in tension between the front and rear of the sunshade(s). When the rear sunshade…
  09-014-25 · Technical service bulletin · Unknown OR Other · issued Mar 25, 2025
• Some vehicles may exhibit check engine light turned on at engine startup, with DTC P0531:00 stored in memory. DTC P0531:00 [PCM] - Refrigerant pressure sensor No.1 system: Function…
  07-001-25b · Technical service bulletin · Unknown OR Other · issued Mar 25, 2025
• Frequently Asked Questions (FAQ)
  SA-017-25 · Technical service bulletin · Engine · issued Mar 21, 2025
• 7325C - EMISSION RECALL - 2024-2025 CX-90 AND 2025 CX-70 PHEV ONLY - HYBRID SYSTEM WARNING LIGHT MAY TURN ON. Mazda Motor Corporation has decided to conduct an Emission Recall on c…
  7325C Warranty · Technical service bulletin · Engine · issued Mar 20, 2025
• 7325C - EMISSION RECALL - 2024-2025 CX-90 AND 2025 CX-70 PHEV ONLY - HYBRID SYSTEM WARNING LIGHT MAY TURN ON. Mazda Motor Corporation has decided to conduct an Emission Recall on c…
  7325C Repair · Technical service bulletin · Engine · issued Mar 20, 2025
• 7325C - EMISSION RECALL - 2024-2025 CX-90 AND 2025 CX-70 PHEV ONLY - HYBRID SYSTEM WARNING LIGHT MAY TURN ON. Mazda Motor Corporation has decided to conduct an Emission Recall on c…
  7325C Dealer Letter · Technical service bulletin · Engine · issued Mar 20, 2025
• Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is in…
  SA-015-25 · Technical service bulletin · Unknown OR Other · issued Mar 10, 2025
• Some customers may experience the MyMazda App Remote Climate Control and the In-Vehicle Climate Control Timer functions are inoperative after DASH_ESU software update to "H" level.
  SA-002-25a · Technical service bulletin · Unknown OR Other · issued Mar 1, 2025
• Some customers may experience an inacurrate fuel gauge: Rapid fuel level drop when fuel guage is below 1/4. • Distance to empty reading (DTE) is incorrect. • DTC P0462:00 (Fuel gau…
  SA-013-25 · Technical service bulletin · Electrical System · issued Feb 28, 2025
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-012-25 · Technical service bulletin · Electrical System · issued Feb 28, 2025
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-00…
  SA-011-25 · Technical service bulletin · Structure · issued Feb 28, 2025
• Some customers may complain that the driver’s side outer mirror glass vibrates when driving at high speeds at approximately 60 mph (100 km/hour ) or more on bumpy roads such as roa…
  09-011-25 · Technical service bulletin · Structure · issued Feb 25, 2025
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-009-25 · Technical service bulletin · Unknown OR Other · issued Feb 19, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25a · Technical service bulletin · Electrical System · issued Feb 8, 2025
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  SA-007-25 · Technical service bulletin · Unknown OR Other · issued Feb 4, 2025
• Some customers may complain that the cup holder lid does not open/close. This malfunction is caused by a fracture of the cup holder lid’s lock pin due to excessive force applied on…
  09-008-25 · Technical service bulletin · Unknown OR Other · issued Jan 31, 2025
• Some customers may notice the front door window(s) do not open. This may be caused by the lower window cable corrosion and damage. To eliminate this concern, the following improvem…
  09-006-25 · Technical service bulletin · Structure · issued Jan 30, 2025
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-005-25 · Technical service bulletin · Steering · issued Jan 27, 2025
• Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the trans…
  SA-004-25 · Technical service bulletin · Electrical System · issued Jan 22, 2025
• When performing the MGSS Workshop Manual 360° View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the …
  SA-003-25 · Technical service bulletin · Unknown OR Other · issued Jan 21, 2025
• Some customers may experience the MyMazda App Remote Climate Control and the In-Vehicle Climate Control Timer functions are inoperative after DASH_ESU software update to "H" level.
  SA-002-25 · Technical service bulletin · Unknown OR Other · issued Jan 17, 2025
• Some vehicles may experience the second-row seat (configured as captain chairs or 60/40 bench) not sliding with the walk-in lever operation, although it slides with the sliding lev…
  09-001-25 · Technical service bulletin · Structure · issued Jan 11, 2025
• Some customers may complain that the A/C is not cold enough. Upon inspection, a coolant leak (1) from the cooler hose (LO) (2) is confirmed.
  07-002-25 · Technical service bulletin · Unknown OR Other · issued Jan 11, 2025
• [TEMPORARILY SUSPENDED] Some vehicles may exhibit check engine light turned on at engine startup, with DTC P0531:00 stored in memory. DTC P0531:00 [PCM] - Refrigerant pressure sens…
  07-001-25a · Technical service bulletin · Electrical System · issued Jan 11, 2025
• Some vehicles may exhibit check engine light turned on at engine startup, with DTC P0531:00 stored in memory. DTC P0531:00 [PCM] - Refrigerant pressure sensor No.1 system: Function…
  07-001-25 · Technical service bulletin · Engine · issued Jan 7, 2025
• Some vehicles may exhibit check engine light turned on at engine startup, with DTC P0531:00 stored in memory. DTC P0531:00 [PCM] - Refrigerant pressure sensor No.1 system: Function…
  07-004-24a · Technical service bulletin · Engine · issued Dec 24, 2024
• Frequently Asked Questions (FAQ)
  SA-009-24e · Technical service bulletin · Engine · issued Dec 6, 2024
• Some customers may experience a chatter (metallic knocking) noise from the underbody area when driving on rough roads. This may be caused by the contact between overlapping section…
  01-011-24 · Technical service bulletin · Unknown OR Other · issued Nov 28, 2024
• Some customers may complain that the heater does not work properly and that a warning about a hybrid abnormality appears on the Instrument Cluster. Upon inspection, the vehicle may…
  07-006-24 · Technical service bulletin · Unknown OR Other · issued Nov 23, 2024
• Some vehicles may exhibit misalignment (in any direction) between the rear end of the front door glass run-channel (1) and the front end of the rear door glass run-channel (2).
  09-050-24 · Technical service bulletin · Structure · issued Nov 21, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24c · Technical service bulletin · Unknown OR Other · issued Nov 15, 2024
• The CX-70 and CX-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to su…
  SA-020-24c · Technical service bulletin · Electrical System · issued Nov 13, 2024
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24a · Technical service bulletin · Electrical System · issued Nov 5, 2024
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-046-24 · Technical service bulletin · Structure · issued Oct 25, 2024
• Some vehicles may experience a transmission warning light on or flashing in the instrument cluster with no DTCs after a full transmission replacement. This will affect the configur…
  SA-078-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
• Due to a manufacturing change, the CX-70/CX-90 transmission has undergone a transmission part design change when replacing the transmission assembly. Old design originally required…
  SA-002-24a · Technical service bulletin · Power Train · issued Oct 24, 2024
• This Service Alert provides information for the following symptoms. Although Battery State of Charge (SOC) is full, Maximum Driving Distance Display shows 1 mile (1 km). • Although…
  SA-076-24 · Technical service bulletin · Electrical System · issued Oct 23, 2024
• Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is in…
  SA-069-24 · Technical service bulletin · Structure · issued Oct 16, 2024
• Some customer may experience any of the following: Multiple Warning Lights On • Infotainment center display blank • Engine no start unless the key transmitter is placed near the st…
  SA-040-24a · Technical service bulletin · Engine · issued Oct 11, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24a · Technical service bulletin · Electrical System · issued Oct 9, 2024
• This Parts Flash replaces Parts Flash 24-01R1 dated September 19, 2024. Due to a manufacturing change, the CX-70 and CX-90 transmission has undergone a transmission part design cha…
  PF-24-01R2 · Technical service bulletin · Power Train · issued Oct 8, 2024
• Some customers may experience a grunt or grind noise when the transmission shifts from 1st gear to 2nd gear. The grunt-type noise is produced during the 2nd gear engagement. This i…
  SA-074-24 · Technical service bulletin · Power Train · issued Oct 5, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• Mazda Connect Infotainment System. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA11_10014). NOTE:…
  16-003-24 · Technical service bulletin · Unknown OR Other · issued Oct 3, 2024
• The right-side hood strut features a two-step mechanism for opening and closing. The first step is for general, the second step is for “service mode”. When you open the hood, after…
  PF-24-10 · Technical service bulletin · Structure · issued Oct 2, 2024
• This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system ope…
  SA-007-24b · Technical service bulletin · Service Brakes · issued Sep 26, 2024
• Some customers may complain about a low washer fluid level warning message even though a visual inspection of the washer fluid tank looks like it still has a fair amount of fluid i…
  SA-061-24a · Technical service bulletin · Visibility/wiper · issued Sep 26, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24d · Technical service bulletin · Electrical System · issued Sep 24, 2024
• Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assi…
  SA-064-24 · Technical service bulletin · Unknown OR Other · issued Sep 24, 2024
• After an HV inverter replacement, there is no instruction in the WSM to perform Initial Learning of the Electric Motor Speed Sensor. This is required after replacing the inverter o…
  SA-071-24 · Technical service bulletin · Electrical System · issued Sep 24, 2024
• When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to …
  SA-070-24 · Technical service bulletin · Electrical System · issued Sep 13, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
• Qi Wireless Charger symptom troubleshooting.
  SA-067-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
• Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is in…
  SA-069-24 · Technical service bulletin · Structure · issued Sep 12, 2024
• Some customer may experience any of the following: Multiple Warning Lights On • Infotainment center display blank • Engine no start unless the key transmitter is placed near the st…
  SA-040-24 · Technical service bulletin · Electrical System · issued Sep 12, 2024
• Mazda Connect Services - Frequently Asked Questions (FAQ)
  SA-009-24c · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.
  SA-065-24 · Technical service bulletin · Electrical System · issued Sep 11, 2024
• Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enroll…
  SA-017-24b · Technical service bulletin · Engine · issued Sep 11, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24c · Technical service bulletin · Unknown OR Other · issued Sep 11, 2024
• Some customers may complain that the MyMazda App Remote Engine Start function fails. MX-30 and PHEV vehicles do not have a Remote Engine Start function; instead, they are equipped …
  SA-066-24 · Technical service bulletin · Engine · issued Sep 11, 2024
• The CX-70 and CX-90 have new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to su…
  SA-020-24b · Technical service bulletin · Lane Departure · issued Sep 11, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some customers may complain about a low washer fluid level warning message even though a visual inspection of the washer fluid tank looks like it still has a fair amount of fluid i…
  SA-061-24 · Technical service bulletin · Unknown OR Other · issued Aug 22, 2024
• Some customers may complain that the driver’s side outer mirror glass vibrates when driving at high speeds at approximately 60 mph (100 km/hour ) or more on bumpy roads such as roa…
  09-018-24a · Technical service bulletin · Unknown OR Other · issued Aug 22, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel s…
  SA-060-24 · Technical service bulletin · Steering · issued Aug 15, 2024
• Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-01…
  SA-059-24 · Technical service bulletin · Fuel/propulsion System · issued Aug 15, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023, 2024 and 2025 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in…
  SA-055-24 · Technical service bulletin · Power Train · issued Aug 13, 2024
• When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe fu…
  SA-054-24 · Technical service bulletin · Unknown OR Other · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
• Some vehicles equipped with the Adaptive Front lighting System (AFS) may exhibit the exterior light warning light/exterior light warning indication on while driving or when the ign…
  09-039-24 · Technical service bulletin · Exterior Lighting · issued Aug 10, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Engine · issued Aug 7, 2024
• Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
  SA-006-24b · Technical service bulletin · Unknown OR Other · issued Aug 5, 2024
• Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing.
  SA-042-24a · Technical service bulletin · Unknown OR Other · issued Aug 2, 2024
• Some customers may complain that on rainy days, the front combination light may appear to flicker or flash when the vehicle is stopped. This is not a vehicle defect since the light…
  09-037-24 · Technical service bulletin · Exterior Lighting · issued Aug 2, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
• Some customers may experience an issue where the hood cannot be opened using the release cable. To open the hood for diagnosis and repairs, follow the repair procedure below.
  SA-048-24 · Technical service bulletin · Structure · issued Jul 26, 2024
• Some customers may report that the charge lid (door) on the vehicle was stuck closed and would not open to charge the vehicle. The charge lid may or may not be missing.
  SA-047-24 · Technical service bulletin · Electrical System · issued Jul 26, 2024
• Some customers may report they intermittently cannot shift out of Park (P) after starting the vehicle.
  SA-046-24 · Technical service bulletin · Power Train · issued Jul 26, 2024
• Customers may report that the liftgate does not open or unlatch. This may happen after a discharged battery or after charging a dead battery.
  SA-045-24 · Technical service bulletin · Structure · issued Jul 26, 2024
• Some customers or dealerships will report a gap at the door garnish (trim).
  SA-044-24 · Technical service bulletin · Structure · issued Jul 26, 2024
• Some customers will report their window will not auto-close. This may be caused by the vehicle learning the window current draw incorrectly because the door moved when the initiali…
  SA-043-24 · Technical service bulletin · Electrical System · issued Jul 26, 2024
• Some customers will report that their fuel filler lid (door) was stuck closed and would not open to refuel the vehicle. The fuel door may or may not be missing.
  SA-042-24 · Technical service bulletin · Fuel/propulsion System · issued Jul 26, 2024
• Some customers may experience the automatic seat position adjustment operation being interrupted when adjusting the seat position using the driver personalization system or the pos…
  SA-041-24 · Technical service bulletin · Seats · issued Jul 25, 2024
• Some vehicles may experience a warning light ON, warning messages, or a headlamp concern. After checking the vehicle, DTC B10A3:86 may be stored with or without other DTCs. Follow …
  SA-030-24a · Technical service bulletin · Exterior Lighting · issued Jul 25, 2024
• Some customers with a PHEV CX-90 may report a warning light or a reported issue of A/C malfunction. Upon inspection, the technician will discover that the vehicle has the P0531 dia…
  SA-003-24a · Technical service bulletin · Unknown OR Other · issued Jul 24, 2024
• This Service Alert provides additional guidance about operation and procedure of the Driver Personalization System from the start of driver recognition to the end of the driving po…
  SA-034-24a · Technical service bulletin · Unknown OR Other · issued Jul 23, 2024
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, …
  09-036-24 · Technical service bulletin · Seats · issued Jul 18, 2024
• Click here to view coolant bleeding procedure.
  SA-004-24 · Technical service bulletin · Engine · issued Jul 12, 2024
• Some customers may complain that the warning sound in the passenger compartment (notifies i-ACTIVSENSE warnings, seat belt warning etc.) is too loud. Some of the volume settings in…
  09-002-24c · Technical service bulletin · Seat Belts · issued Jul 8, 2024
• Some customers may experience a vehicle no start (no "Ready-ON") due to the 12V battery discharged or the High Voltage (HV) battery discharged. This may be caused by: Ignition left…
  SA-019-24b · Technical service bulletin · Engine · issued Jul 2, 2024
• The 7G large platform utilizes a new 8-speed automatic transmission. Due to changes in the parking lock mechanism, which is now hydraulically operated, the neutral range in the tra…
  SA-018-24a · Technical service bulletin · Power Train · issued Jul 2, 2024
• The image and text are incorrect in the original installation instruction for Section 9, step 16 where it shows a square head nut, washer, and flange nut. The washer is not used in…
  SA-039-24 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• A kick-down switch has been adopted to determine when the customer has fully depressed the throttle pedal for maximum acceleration. A load can be felt while the accelerator pedal i…
  SA-010-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
• Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a sys…
  SA-036-24 · Technical service bulletin · Structure · issued Jun 1, 2024
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Alert is to inform you …
  SA-035-24 · Technical service bulletin · Engine · issued Jun 1, 2024
• This Service Alert provides additional guidance about operation and procedure of the Driver Personalization System from the start of driver recognition to the end of the driving po…
  SA-034-24 · Technical service bulletin · Structure · issued May 30, 2024
• This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduc…
  SA-031-24 · Technical service bulletin · Electrical System · issued May 22, 2024
• When replacing the valve body for the CX-70 or CX-90 Inline 6, please note that the pipes are not included in the valve body assembly. They are only provided with the transmission …
  PF-24-06 · Technical service bulletin · Power Train · issued May 14, 2024
• The CX-90 and CX-70 PHEV are equipped with two electric water pumps that look similar but have different part numbers. CAUTION: If the wrong water pump is ordered or they are rever…
  SA-029-24 · Technical service bulletin · Engine · issued May 10, 2024
• The CX-90 and CX-70 PHEV is equipped with two electric water pumps that look similar but have different part numbers and functionalities. CAUTION: If the wrong water pump is ordere…
  PF-24-05 · Technical service bulletin · Engine · issued May 10, 2024
• Accessories has recently completed revising the CX-90 full display mirror instructions to include the CX-70 and revised the part number from KMV6V7210 to KMV6V7210A for the dealer …
  PF-24-08 · Technical service bulletin · Structure · issued May 9, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024