Friday, August 7, 2026
RecallGazette

Vehicle problems, recalls & safety intelligence

2025 Mazda CX-90 problems & reliability

25 owner complaints filed with NHTSA for the 2025 Mazda CX-90, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
25
Recall campaigns
2
Fire reports
0 (0%)
Crash reports
1 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
25 MPG combined
City 24 · highway 28 (typical trim)
Service bulletins (TSBs)
247
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

Most reported problems

ComponentComplaints
Service Brakes6
Unknown OR Other6
Engine5
Forward Collision Avoidance5
Electrical System3
Lane Departure3
Power Train3
Steering2
Vehicle Speed Control2
Back Over Prevention1

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Complaints by incident year

24
25
26

What owners report

  • ISSUE 1 – UNINTENDED DECELERATION (Power Train): While driving at highway speeds (60–80 mph) with foot off accelerator for approximately 5+ seconds while coasting, the vehicle unexpectedly executes a sharp, single downshift causing sudden unintended deceleration and an RPM spike. No warning lights illuminate…

    Lane Departure · filed Aug 5, 2026

  • I purchased this Mazda new in October 2025. Since purchasing the vehicle, it has unexpectedly applied the brakes on three separate occasions while I was driving under normal conditions. There was no reason for the vehicle to brake, and each incident created a dangerous situation because the vehicle slowed suddenly…

    Service Brakes · filed Jul 24, 2026

  • Following a period of heavy rainfall, I entered my vehicle and began to drive off when an excessive amount of water suddenly poured into the cabin from the overhead console (where the light and sunroof switches are located). ​To investigate the source of the leak, I opened the sunshade but found no residual water or…

    Unknown OR Other · filed Jul 17, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

247 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Mazda CX-90. The 10 most recent:

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14_CSP15 Dlr FAQs · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 VINs · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Repair b · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Parts_Warr c · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Dlr Ltr b · Warranty Program/Extension · issued Jul 21, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Owner Ltr c · Warranty Program/Extension · issued Jul 18, 2026

  • CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs…

    CSP14 Owner Ltr b · Warranty Program/Extension · issued Jul 18, 2026

  • DESCRIPTION Some vehicles may experience the warning message "A 'Hybrid System Malfunction. Have the Vehicle Inspected' and DTC P2BC5:00 (OBC contactor (+) stuck ON) and/or other DTCs listed below may be stored. If this…

    30-003-26 · Service Bulletin/Repair Instructions · issued Jul 18, 2026

  • DESCRIPTION Some customers may experience an instrument cluster warning message. REPAIR PROCEDURE Inspect the 48V battery cable connections to the busbar.

    SA-044-26 · Service Bulletin/Repair Instructions · issued Jul 2, 2026

  • This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions…

    SA-042-26 · Service Bulletin/Repair Instructions · issued Jul 1, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2025 Mazda CX-90 has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2025 Mazda CX-90?

About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Mazda or NHTSA.