2017 Mazda CX-3 service bulletins & manufacturer communications

500 manufacturer communications are on file with NHTSA for the 2017 Mazda CX-3. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

Technical service bulletin 491Warranty extension 9

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine …
01-008-26 · Technical service bulletin · Power Train · issued May 1, 2026
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
SA-031-26 · Technical service bulletin · Structure · issued Apr 30, 2026
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
SA-029-26 · Technical service bulletin · Power Train · issued Apr 21, 2026
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tap…
SA-023-26 · Technical service bulletin · Fuel/propulsion System · issued Apr 11, 2026
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experien…
SA-021-26 · Technical service bulletin · Electrical System · issued Apr 4, 2026
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
SA-005-26 · Technical service bulletin · Unknown OR Other · issued Jan 26, 2026
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the r…
09-005-26 · Technical service bulletin · Electrical System · issued Jan 13, 2026
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SA-001-26 · Technical service bulletin · Unknown OR Other · issued Jan 5, 2026
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
07-004-25a · Technical service bulletin · Unknown OR Other · issued Dec 10, 2025
When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears rec…
SA-056-25 · Technical service bulletin · Power Train · issued Nov 27, 2025
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication bet…
06-002-25 · Technical service bulletin · Steering · issued Nov 14, 2025
Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
SA-051-25 · Technical service bulletin · Wheels · issued Nov 8, 2025
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
SA-052-25 · Technical service bulletin · Power Train · issued Nov 6, 2025
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
SA-043-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
SA-042-25 · Technical service bulletin · Unknown OR Other · issued Sep 30, 2025
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
SA-039/25 · Technical service bulletin · Unknown OR Other · issued Aug 22, 2025
When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/repla…
SA-037-25 · Technical service bulletin · Unknown OR Other · issued Aug 15, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
CSP13d Dealer Ltr · Warranty extension · Unknown OR Other · issued Jul 14, 2025
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
SA-032-25 · Technical service bulletin · Unknown OR Other · issued Jun 19, 2025
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SA-031-25 · Technical service bulletin · Unknown OR Other · issued Jun 18, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
CSP13c Dealer Ltr · Warranty extension · Unknown OR Other · issued Jun 6, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
CSP13b Dealer Ltr · Warranty extension · Unknown OR Other · issued May 23, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
CSP13a Parts and Warranty · Warranty extension · Unknown OR Other · issued May 23, 2025
Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise dependi…
09-024-25 · Technical service bulletin · Unknown OR Other · issued May 22, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
CSP13a Dealer Ltr · Warranty extension · Unknown OR Other · issued May 20, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
CSP13 Repair · Warranty extension · Unknown OR Other · issued Apr 29, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
CSP13 Parts and Warranty · Warranty extension · Unknown OR Other · issued Apr 29, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
CSP13 FAQs · Warranty extension · Unknown OR Other · issued Apr 29, 2025
CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
CSP13 Dealer Letter · Warranty extension · Unknown OR Other · issued Apr 29, 2025
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
07-004-25 · Technical service bulletin · Unknown OR Other · issued Apr 25, 2025
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
SA-020-25 · Technical service bulletin · Unknown OR Other · issued Apr 16, 2025
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
SA-016-25 · Technical service bulletin · Unknown OR Other · issued Mar 20, 2025
Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). • The film of the center display may be peeled off. • Wh…
09-009-25 · Technical service bulletin · Unknown OR Other · issued Feb 13, 2025
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
SA-081-24 · Technical service bulletin · Unknown OR Other · issued Nov 8, 2024
The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the …
SA-079-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
Some customers may complain about scratches on the instrument cluster lens.
SA-068-24 · Technical service bulletin · Unknown OR Other · issued Sep 12, 2024
Some customers may notice water entry into the front combination lights (as shown below). This is due to poor sealing where rain or other water can enter inside the light. To elimi…
09-041-24 · Technical service bulletin · Exterior Lighting · issued Aug 31, 2024
For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
SA-053-24 · Technical service bulletin · Unknown OR Other · issued Aug 12, 2024
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
09-038-24 · Technical service bulletin · Unknown OR Other · issued Aug 8, 2024
Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
SA-052-24 · Technical service bulletin · Power Train · issued Aug 7, 2024
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
SA-050-24 · Technical service bulletin · Electrical System · issued Aug 6, 2024
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-008-24a · Technical service bulletin · Unknown OR Other · issued Aug 5, 2024
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
SA-011-24b · Technical service bulletin · Unknown OR Other · issued Jul 29, 2024
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
SA-011-24a · Technical service bulletin · Unknown OR Other · issued Jun 7, 2024
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient…
07-003-24a · Technical service bulletin · Unknown OR Other · issued Jun 1, 2024
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
SA-027-24 · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 26, 2024
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 Â°F (10 Â°C) lower than the actual temperature, resulting in insufficie…
07-003-24 · Technical service bulletin · Unknown OR Other · issued Apr 22, 2024
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
SA-011-24 · Technical service bulletin · Power Train · issued Feb 12, 2024
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-008-24 · Technical service bulletin · Electrical System · issued Feb 6, 2024
Some customers may complain about infotainment center display: Center display touchscreen operates by itself (Ghost Touch). The film of the center display may be peeled off. White …
09-003-23b · Technical service bulletin · Equipment · issued Dec 1, 2023
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
SA-032-23a · Technical service bulletin · Electrical System · issued Oct 11, 2023
Service bulletin 09-031/20 issued on 09/21/20 is no longer valid. It is superceded by recall 6023g (ã¢â â 2014-2018 mazda3 and 2016-2021 cx-3 - rearview image may not display prope…
09-032-23 · Technical service bulletin · Back Over Prevention · issued Sep 22, 2023
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23a · Technical service bulletin · Structure · issued Sep 13, 2023
Some customers may complain about scratches on the instrument cluster lens.
SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, …
09-031-20b · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 27, 2023
Be advised that tsb "09-031/20 - rear mount camera image not clear/no image on screen" is no longer valid and has been superseded by "recall 6023g - 2014-2018 mazda3 and 2016-2019 …
09-031/20a · Technical service bulletin · Visibility · issued Jul 19, 2023
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an Ã¢Â Â as-neededÃ¢Â Â basis, a Special Service Tool (SST) to allow for the radar aiming of the bl…
00-001-23 · Technical service bulletin · Lane Departure · issued Jul 19, 2023
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-039-23 · Technical service bulletin · Structure · issued Jul 6, 2023
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at or around the washer motor (1). …
09-025-23 · Technical service bulletin · Visibility · issued Jun 23, 2023
Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
SA-036-23 · Technical service bulletin · Structure · issued Jun 5, 2023
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive be…
01-008-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 5, 2023
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
SA-035-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 1, 2023
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-033-23 · Technical service bulletin · Electrical System · issued May 24, 2023
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
SA-032-23 · Technical service bulletin · Electrical System · issued May 24, 2023
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
SA-031-23 · Technical service bulletin · Wheels · issued May 17, 2023
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
05-002-23 · Technical service bulletin · Power Train · issued May 17, 2023
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication bet…
06-002-23 · Technical service bulletin · Steering · issued May 3, 2023
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-001-23a · Technical service bulletin · Steering · issued Apr 3, 2023
The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This c…
SA-007-23b · Technical service bulletin · Power Train · issued Mar 27, 2023
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
SA-016-23 · Technical service bulletin · Equipment · issued Mar 21, 2023
Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
SA-012-23 · Technical service bulletin · Visibility · issued Mar 1, 2023
Speedometer replacement procedure
09-016-23 · Technical service bulletin · Electrical System · issued Feb 28, 2023
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classifi…
08-002-23 · Technical service bulletin · Air Bags · issued Feb 28, 2023
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-001-23 · Technical service bulletin · Unknown OR Other · issued Feb 16, 2023
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
SA-010-23 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 9, 2023
The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused…
SA-007-23 · Technical service bulletin · Power Train · issued Feb 7, 2023
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 Â°F (10Â°C) lower than the actual temperature, resulting in insufficien…
07-002-23 · Technical service bulletin · Electrical System · issued Feb 1, 2023
The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. This concern is caused …
SA-007/23 · Technical service bulletin · Power Train · issued Jan 27, 2023
When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and wer…
RF-23-01 · Technical service bulletin · Engine and Engine Cooling · issued Jan 23, 2023
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - …
09-003-23a · Technical service bulletin · Equipment · issued Jan 12, 2023
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be …
SA-001-23a · Technical service bulletin · Equipment · issued Jan 12, 2023
This Parts Flash replaces RF-22-01R2 released January 04, 2022. It includes new display repair kit part numbers for the 2018-2019 Mazda2, 2018-2020 CX-3 and 2018-2020 MX-5. Repair …
RF-22-01R3 · Technical service bulletin · Equipment · issued Jan 12, 2023
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-003/23 · Technical service bulletin · Service Brakes · issued Jan 11, 2023
This Parts Flash replaces RF-22-01R released November 21, 2022. It includes a new display repair kit part number for the 2020-2022 MX-5. Repair kits are available to replace just t…
RF-22-01R2 · Technical service bulletin · Equipment · issued Jan 4, 2023
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - …
09-003-23 · Technical service bulletin · Equipment · issued Jan 3, 2023
Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be …
SA-001-23 · Technical service bulletin · Equipment · issued Jan 3, 2023
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-078-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 20, 2022
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
SA-016-22a · Technical service bulletin · Equipment · issued Dec 7, 2022
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
MT-004-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 1, 2022
Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be …
SA-041-22c · Technical service bulletin · Electrical System · issued Nov 22, 2022
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved…
09-018-22b · Technical service bulletin · Electrical System · issued Nov 22, 2022
Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the glob…
22-01R · Technical service bulletin · Electrical System · issued Nov 21, 2022
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
02-004-22a · Technical service bulletin · Suspension · issued Nov 18, 2022
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
SA-075-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the amb…
SA-074-22 · Technical service bulletin · Visibility · issued Nov 14, 2022
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in …
SA-068-22 · Technical service bulletin · Power Train · issued Oct 17, 2022
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-008-22a · Technical service bulletin · Structure · issued Oct 17, 2022
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
SA-066-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the r…
09-041-22 · Technical service bulletin · Electrical System · issued Oct 11, 2022
Some vehicles equipped with a coolant control valve may exhibit difficulties when refilling the coolant because the control valve is closed and air in the engine cannot escape duri…
SA-065-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 10, 2022
Some vehicles may exhibit accumulation of dried coolant (1) around the water pipe (2). This is caused by a gap between the housing and pipe due to a press fitting during the manufa…
01-012-22 · Technical service bulletin · Engine and Engine Cooling · issued Oct 6, 2022
Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caus…
01-010-22 · Technical service bulletin · Power Train · issued Sep 26, 2022
Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Spider Cracks - Surface Peeling - White dots
SA-041-22c · Technical service bulletin · Equipment · issued Sep 13, 2022
Some customers may complain about infotainment center display ghost touch (touch screen operates by itself), surface peeling or spider cracks. Repair kits are available to replace …
RF-22-01 · Technical service bulletin · Equipment · issued Sep 13, 2022
Some customers may complain about infotainment center display: - Center display touchscreen operates by itself (Ghost Touch). - The film of the center display may be peeled off. - …
09-036-22 · Technical service bulletin · Equipment · issued Sep 9, 2022
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-001-22d · Technical service bulletin · Electrical System · issued Aug 9, 2022
Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
SA-050-22 · Technical service bulletin · Latches/locks/linkages · issued Aug 1, 2022
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
09-024-22 · Technical service bulletin · Electrical System · issued Jul 18, 2022
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
01-006-22 · Technical service bulletin · Electrical System · issued Jun 22, 2022
Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of the MAZDA CONNECT center display. The cracks are internal and cannot be fe…
09-023-22 · Technical service bulletin · Equipment · issued Jun 17, 2022
Some customers may complain about scratches on the instrument cluster lens.
SA-039-22 · Technical service bulletin · Electrical System · issued Jun 10, 2022
Some vehicles may have rust on the contact parts between the clips (for attaching the roof molding) and the roof panel (ditches of the roof rail). This is caused by the gap between…
09-017-22a · Technical service bulletin · Equipment · issued Jun 9, 2022
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
SA-038-22 · Technical service bulletin · Power Train · issued Jun 7, 2022
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
09-018-22 · Technical service bulletin · Electrical System · issued May 25, 2022
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
02-004-22 · Technical service bulletin · Suspension · issued May 24, 2022
Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
SA-001-22c · Technical service bulletin · Electrical System · issued May 23, 2022
Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
SA-026-22 · Technical service bulletin · Electrical System · issued Apr 27, 2022
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. *DTC B00A0:09 (Occupant classif…
08-003-22 · Technical service bulletin · Air Bags · issued Apr 26, 2022
Some customers may complain that the steering wheel is off center more than 3Ã Â° even when driving straight on a flat road.
02-003-22 · Technical service bulletin · Steering · issued Apr 5, 2022
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
SA-016-22 · Technical service bulletin · Equipment · issued Apr 4, 2022
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-001-22c · Technical service bulletin · Electrical System · issued Apr 4, 2022
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
SA-014-22 · Technical service bulletin · Equipment · issued Mar 29, 2022
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monit…
00-003/22 · Technical service bulletin · Equipment · issued Mar 25, 2022
The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
01-003/22 · Technical service bulletin · Electrical System · issued Mar 17, 2022
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-001-22b · Technical service bulletin · Electrical System · issued Mar 17, 2022
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
SA-006-22a · Technical service bulletin · Equipment · issued Mar 9, 2022
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is …
MT-003/22 · Technical service bulletin · Equipment · issued Mar 2, 2022
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
SA-006-22 · Technical service bulletin · Power Train · issued Feb 28, 2022
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
00-001-22 · Technical service bulletin · Steering · issued Feb 23, 2022
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
SA-009-22 · Technical service bulletin · Power Train · issued Feb 18, 2022
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-001-22 · Technical service bulletin · Electrical System · issued Feb 14, 2022
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-008-22 · Technical service bulletin · Structure · issued Feb 10, 2022
Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be cause…
MT-001-22 · Technical service bulletin · Structure · issued Feb 4, 2022
Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Soun…
SA-001/22 · Technical service bulletin · Equipment · issued Jan 11, 2022
Light Resistance and/or Unusual Noise When Turning Steering Wheel Left or Right: Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering whee…
06-001-21-3765b · Technical service bulletin · Steering · issued Dec 21, 2021
Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batte…
01-006-21-3779b · Technical service bulletin · Electrical System · issued Dec 21, 2021
Some vehicles may exhibit rust (1) on the liftgate around the border of the rear mount camera (2) and/or the liftgate opener switch (3). Repair the rust and install a pad to preven…
09-036-21-3848 · Technical service bulletin · Structure · issued Nov 19, 2021
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
SA-019-21e · Technical service bulletin · Equipment · issued Nov 16, 2021
For improvement of electrical diagnosis, the SKYACTIVÃ Â® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of …
SA-052-21 · Technical service bulletin · Electrical System · issued Nov 4, 2021
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressu…
09-014-21-3802a · Technical service bulletin · Equipment · issued Oct 25, 2021
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joi…
07-005-21-3836 · Technical service bulletin · Visibility · issued Oct 21, 2021
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
MT-002-21a · Technical service bulletin · Fuel System, Other · issued Oct 13, 2021
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-019-21d · Technical service bulletin · Equipment · issued Sep 28, 2021
Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
MT-002-21 · Technical service bulletin · Engine and Engine Cooling · issued Sep 24, 2021
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by the following causes. The wo…
06-001-21-3765a · Technical service bulletin · Steering · issued Sep 19, 2021
If you receive a customer concern about the CHECK ENGINE light coming on and DTC P3400 (cylinder deactivation system malfunction) stored, the cylinder deactivation oil control valv…
SA-047-21 · Technical service bulletin · Engine and Engine Cooling · issued Sep 16, 2021
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
09-021-21-3818b · Technical service bulletin · Electrical System · issued Sep 13, 2021
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
05-001-21-3826 · Technical service bulletin · Power Train · issued Sep 3, 2021
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-019-21c · Technical service bulletin · Electrical System · issued Sep 1, 2021
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
01-006-21-3779a · Technical service bulletin · Electrical System · issued Aug 24, 2021
This service bulletin provides information regarding the proper use of the driverÃ¢Â Â s floor mat to avoid any potential interference with the foot pedals. The following are possi…
09-025-21-3824 · Technical service bulletin · Equipment · issued Aug 17, 2021
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
SA-046-21 · Technical service bulletin · Electrical System · issued Aug 10, 2021
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
09-021-21-3818a · Technical service bulletin · Equipment · issued Aug 6, 2021
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
02-002-21-3769a · Technical service bulletin · Wheels · issued Jul 19, 2021
Some customers may complain that the frequency of replenishing the window washer liquid is higher than expected, or they may complain of leakage at around the washer motor (1).This…
09-022-21-3815 · Technical service bulletin · Visibility · issued Jul 15, 2021
AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
09-021-21-3818 · Technical service bulletin · Equipment · issued Jul 8, 2021
MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-019-21a · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 25, 2021
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused …
SA-042-21 · Technical service bulletin · Air Bags · issued Jun 24, 2021
There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only on…
SA-030-21a · Technical service bulletin · Equipment · issued Jun 15, 2021
Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE…
SA-041-21 · Technical service bulletin · Equipment · issued Jun 9, 2021
Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
SA-040-21 · Technical service bulletin · Visibility · issued Jun 7, 2021
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Act…
SA-029-21a · Technical service bulletin · Electrical System · issued Jun 4, 2021
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the S…
09-017-21-3808 · Technical service bulletin · Electrical System · issued Jun 2, 2021
Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a …
MT-003-21 · Technical service bulletin · Visibility · issued Jun 1, 2021
Some vehicles may exhibit a crack in the lower center area of the windshield. This may be caused by fixtures located at the center of the cowl grille, which result in higher pressu…
09-014-21-3802 · Technical service bulletin · Visibility · issued May 24, 2021
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
SA-036-21 · Technical service bulletin · Lane Departure · issued May 18, 2021
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery cha…
SA-034-21 · Technical service bulletin · Equipment · issued May 13, 2021
The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles.
SA-033-21 · Technical service bulletin · Power Train · issued May 11, 2021
There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
SA-032-21 · Technical service bulletin · Power Train · issued May 11, 2021
When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed afte…
MT-002-21 · Technical service bulletin · Equipment · issued May 7, 2021
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
MT-001-21 · Technical service bulletin · Engine and Engine Cooling · issued May 5, 2021
Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method
SA-030-21 · Technical service bulletin · Equipment · issued May 4, 2021
APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayÃ¢Â Â¢ / Android AutoÃ¢Â Â¢, but it can be activated using MD…
SA-029-21 · Technical service bulletin · Equipment · issued Apr 26, 2021
MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-019-21a · Technical service bulletin · Equipment · issued Apr 8, 2021
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classifi…
08-002-21-3788 · Technical service bulletin · Electrical System · issued Mar 25, 2021
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
MT-001-21 · Technical service bulletin · Electrical System · issued Mar 15, 2021
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-002-21-3782 · Technical service bulletin · Steering · issued Mar 12, 2021
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless tec…
CSP05d · Technical service bulletin · Equipment · issued Feb 19, 2021
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless tec…
CSP05c · Technical service bulletin · Engine and Engine Cooling · issued Feb 19, 2021
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
01-006-21-3779 · Technical service bulletin · Electrical System · issued Feb 8, 2021
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use…
01-005-21-3778 · Technical service bulletin · Electrical System · issued Feb 8, 2021
Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative. The symptoms may include: When the ignition is switched ON, the warning indicator light turn…
SA-015-21 · Technical service bulletin · Visibility · issued Feb 2, 2021
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
07-001-21-3775 · Technical service bulletin · Equipment · issued Jan 26, 2021
Some customers may complain that the steering wheel is off center more than 3Ã Â° even when driving straight on a flat road.
02-003-21-3777 · Technical service bulletin · Steering · issued Jan 26, 2021
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inte…
01-003-21-3776 · Technical service bulletin · Equipment · issued Jan 26, 2021
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
CSP05b · Technical service bulletin · Equipment · issued Jan 21, 2021
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
09-002-21-3770 · Technical service bulletin · Equipment · issued Jan 21, 2021
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
02-002-21-3769 · Technical service bulletin · Wheels · issued Jan 21, 2021
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
00-001-21-3768 · Technical service bulletin · Power Train · issued Jan 21, 2021
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of …
06-001-21-3765 · Technical service bulletin · Steering · issued Jan 20, 2021
In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code …
SA-004-20c · Technical service bulletin · Equipment · issued Dec 14, 2020
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-004-20-3757 · Technical service bulletin · Steering · issued Dec 3, 2020
CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well a…
SA-047-20b · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 18, 2020
Some customers may complain about the following MAZDA CONNECTÃ¢Â Â¢ Temperature Warning message: Ã¯Â Â· Display is too Hot. Screen performance may be decreased until it cools. The …
MT-006-20 · Technical service bulletin · Electrical System · issued Nov 18, 2020
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÃ Â® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÃ Â® hands-free …
09-036-20-3756 · Technical service bulletin · Electrical System · issued Nov 17, 2020
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
CSP05a · Technical service bulletin · Equipment · issued Nov 13, 2020
MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
CSP05 · Technical service bulletin · Equipment · issued Nov 10, 2020
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is …
MT-005-20 · Technical service bulletin · Engine and Engine Cooling · issued Nov 10, 2020
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is …
MT-004-20 · Technical service bulletin · Equipment · issued Nov 3, 2020
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Ã¯Â Â· Depends on the vehicleÃ¢Â Â s speed only (the more s…
05-005-20-3752 · Technical service bulletin · Power Train · issued Nov 3, 2020
Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesiv…
SA-071-20 · Technical service bulletin · Equipment · issued Oct 28, 2020
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an Ã¢Â Â as-neededÃ¢Â Â basis, a Special Service Tool (SST) to allow for the radar aiming of the bl…
00-002-20-3749 · Technical service bulletin · Electrical System · issued Oct 22, 2020
APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS.…
SA-070-20 · Technical service bulletin · Electrical System · issued Oct 15, 2020
CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just deliver…
SA-047-20a · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 14, 2020
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com
SA-069-20 · Technical service bulletin · Equipment · issued Oct 12, 2020
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, …
09-031-20-3736 · Technical service bulletin · Visibility · issued Sep 21, 2020
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
09-030-20-3740 · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 15, 2020
When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to…
SA-063-20 · Technical service bulletin · Electrical System · issued Aug 18, 2020
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda deal…
MT-002-20 · Technical service bulletin · Tires · issued Aug 3, 2020
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-006-20-3673a · Technical service bulletin · Equipment · issued Jul 20, 2020
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
MT-001-20 · Technical service bulletin · Electrical System · issued Jul 15, 2020
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
05-003-20-3725 · Technical service bulletin · Power Train · issued Jul 9, 2020
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
SA-026-20a · Technical service bulletin · Equipment · issued Jun 11, 2020
When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new w…
SA-053-20 · Technical service bulletin · Power Train · issued Jun 10, 2020
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. Ã¯Â Â· DTC B00A0:09 (Occupant c…
08-001-20-3696a · Technical service bulletin · Electrical System · issued Jun 10, 2020
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disa…
09-015-20-3698b · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 3, 2020
Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new veh…
SA-047-20 · Technical service bulletin · Power Train · issued Apr 28, 2020
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disa…
09-015-20-3698 · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 17, 2020
Some customers may experience the airbag warning light ON with DTC B00A0:09 stored in the SAS control module memory when the battery voltage is low. DTC B00A0:09 (Occupant classifi…
08-001-20-3696 · Technical service bulletin · Electrical System · issued Apr 15, 2020
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
00-001-20-3689 · Technical service bulletin · Engine and Engine Cooling · issued Mar 12, 2020
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
SA-041-20 · Technical service bulletin · Electrical System · issued Mar 11, 2020
The ownerÃ¢Â Â s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind custo…
SA-036-20 · Technical service bulletin · Equipment · issued Mar 4, 2020
Some vehicles may have one of the following DTCs stored in memory: Ã¯Â Â· C1001:92 - Forward sensing camera (FSC) poor field of view Ã¯Â Â· B14F0:92 - General temporary failure in …
SA-037-20 · Technical service bulletin · Forward Collision Avoidance · issued Mar 3, 2020
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
02-004-20-3685 · Technical service bulletin · Wheels · issued Feb 26, 2020
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with e…
SA-030-20 · Technical service bulletin · Power Train · issued Feb 26, 2020
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
SA-011-20a · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 18, 2020
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, BluetoothÃ Â®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, No…
SA-026-20 · Technical service bulletin · Equipment · issued Feb 11, 2020
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication of …
06-001-20-3676 · Technical service bulletin · Steering · issued Feb 5, 2020
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
SA-019-20 · Technical service bulletin · Service Brakes, Hydraulic · issued Jan 29, 2020
Some customers may complain that the steering wheel is off center more than 3Ã Â° even when driving straight on a flat road. Customers having this concern should have their vehicle…
02-003-20-3677 · Technical service bulletin · Steering · issued Jan 23, 2020
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.Ã¯Â Â· P2610:00: Instrument cluste…
01-002-20-3678 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 23, 2020
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
SA-011-20 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 15, 2020
LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may …
SA-009-20 · Technical service bulletin · Engine and Engine Cooling · issued Jan 15, 2020
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
09-006-20-3673 · Technical service bulletin · Equipment · issued Jan 13, 2020
Some vehicles may exhibit rust (A) on the liftgate around the border of the rear mount camera (B) and/or the liftgate opener switch (C). Repair the paint rust and install a pad to …
09-004-20-3666 · Technical service bulletin · Latches/locks/linkages · issued Jan 10, 2020
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
09-003-20-3671 · Technical service bulletin · Electrical System · issued Jan 9, 2020
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
02-002-20-3651 · Technical service bulletin · Suspension · issued Jan 9, 2020
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
09-022-19-3599a · Technical service bulletin · Equipment · issued Dec 19, 2019
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the int…
MT-002-19 · Technical service bulletin · Equipment · issued Dec 19, 2019
WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores…
SA-058-19 · Technical service bulletin · Unknown OR Other · issued Dec 18, 2019
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
07-002-19-3616a · Technical service bulletin · Equipment · issued Dec 17, 2019
Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine S…
SA-027-19 · Technical service bulletin · Visibility · issued Dec 13, 2019
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform y…
01-022-19-3657 · Technical service bulletin · Engine and Engine Cooling · issued Dec 13, 2019
GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice f…
SA-053-19 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2019
Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive be…
01-019-19-3628 · Technical service bulletin · Engine and Engine Cooling · issued Nov 26, 2019
Some customers may complain about: Ã¯Â Â· Intermittent engine no start Ã¯Â Â· Instrument cluster red security indicator light ON Ã¯Â Â· Engine Start/Start Button Amber indicator li…
MT-004-19 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2019
Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: Ã¯Â Â· MAZDA MOBILE START (MMS) …
SA-049-19 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2019
Be advised that TSB 07-001/19 is no longer valid and has been superseded to "SSPB8 - 2016-2017 CX-3 A/C CONDENSER WARRANTY EXTENSION".
07-001-19-3630b · Technical service bulletin · Equipment · issued Nov 6, 2019
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Maz…
07-007-19-3638 · Technical service bulletin · Equipment · issued Nov 4, 2019
The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicl…
SSPB8a · Technical service bulletin · Equipment · issued Oct 17, 2019
Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is …
MT-003-19 · Technical service bulletin · Engine and Engine Cooling · issued Oct 8, 2019
If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the int…
MT-002-19 · Technical service bulletin · Engine and Engine Cooling · issued Sep 30, 2019
Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting…
04-005-19-3512 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 24, 2019
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing of the evaporator, causing a refrigerant leak from the joint betwe…
07-003-19-3608 · Technical service bulletin · Equipment · issued Sep 10, 2019
Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. The…
07-001-19-3630 · Technical service bulletin · Equipment · issued Sep 10, 2019
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
SA-040-19 · Technical service bulletin · Engine and Engine Cooling · issued Sep 6, 2019
The warranty coverage for the repair of the A/C Condenser due to refrigerant leak from condenser caused by corrosion is extended to 7 years (84 months) from the original New Vehicl…
SSPB8 · Technical service bulletin · Equipment · issued Sep 4, 2019
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil …
01-016-19-3627 · Technical service bulletin · Engine and Engine Cooling · issued Aug 23, 2019
After the installation of a new instrument cluster, the message "Fctry" or Ã Â¢Ã Â Ã Â FactoryÃ Â¢Ã Â Ã Â is displayed instead of the odometer. This concern may also occur when a r…
09-031-19-3625 · Technical service bulletin · Equipment · issued Aug 7, 2019
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
09-010-19-3624 · Technical service bulletin · Electrical System · issued Aug 7, 2019
The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
SA-029-19a · Technical service bulletin · Equipment · issued Jul 31, 2019
Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensi…
SA-003-19 · Technical service bulletin · Forward Collision Avoidance · issued Jul 30, 2019
Some customers may notice that the driver's seat gradually moves downward by itself and needs to be re-adjusted after 3 or 4 days of driving. This concern may be caused when a load…
09-029-19-3594 · Technical service bulletin · Seats · issued Jul 26, 2019
Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
SA-031-19 · Technical service bulletin · Electrical System · issued Jul 26, 2019
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear…
06-005-19-3610 · Technical service bulletin · Steering · issued Jul 22, 2019
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
07-002-19-3616 · Technical service bulletin · Equipment · issued Jul 16, 2019
Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor. The aluminum tape may have dropped from the bottom of the steering column and the bla…
06-004-19-3591 · Technical service bulletin · Steering · issued Jul 12, 2019
Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. …
SA-029-19 · Technical service bulletin · Equipment · issued Jul 9, 2019
ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
SA-027-19 · Technical service bulletin · Equipment · issued Jun 25, 2019
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier…
09-022-19-3599 · Technical service bulletin · Electrical System · issued Jun 6, 2019
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-002-19-3585a · Technical service bulletin · Steering · issued May 23, 2019
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
05-004-19-3466 · Technical service bulletin · Power Train · issued May 20, 2019
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
SA-006-19a · Technical service bulletin · Equipment Adaptive/mobility · issued May 1, 2019
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without …
02-005-19-3503a · Technical service bulletin · Suspension · issued May 1, 2019
There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead…
SA-016-19 · Technical service bulletin · Suspension · issued Apr 8, 2019
Apple carplayã¢â â¢ / android autoã¢â â¢ frequently asked questions (faq)
SA-001-19b · Technical service bulletin · Electrical System · issued Apr 5, 2019
MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1.…
SA-013-19 · Technical service bulletin · Equipment · issued Apr 1, 2019
APPLE CARPLAYÃ¢Â Â¢ / ANDROID AUTOÃ¢Â Â¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
SA-001-19a · Technical service bulletin · Electrical System · issued Mar 27, 2019
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Ã¯Â Â·Depends on the vehicleÃ¢Â Â s speed only (the more sp…
05-002-19-3576 · Technical service bulletin · Power Train · issued Mar 27, 2019
Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-…
03-001-19-3505b · Technical service bulletin · Power Train · issued Mar 22, 2019
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly…
00-003-19-3583 · Technical service bulletin · Equipment · issued Mar 20, 2019
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a…
09-003-19-3555a · Technical service bulletin · Exterior Lighting · issued Mar 15, 2019
Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is …
MT-001-19 · Technical service bulletin · Fuel System, Gasoline · issued Mar 11, 2019
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
09-010-19-3577 · Technical service bulletin · Electrical System · issued Feb 5, 2019
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
SA-006-19 · Technical service bulletin · Electrical System · issued Feb 4, 2019
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
09-007-19-3564a · Technical service bulletin · Equipment · issued Jan 29, 2019
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a …
01-007-19-3541 · Technical service bulletin · Engine · issued Jan 24, 2019
Apple carplay? / android auto? Frequently asked questions (faq)
SA-001-19a · Technical service bulletin · Equipment · issued Jan 24, 2019
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
02-004-19-3574 · Technical service bulletin · Steering · issued Jan 23, 2019
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
09-009-19-3566 · Technical service bulletin · Electrical System · issued Jan 14, 2019
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is…
09-008-19-3565 · Technical service bulletin · Structure · issued Jan 14, 2019
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
09-007-19-3564 · Technical service bulletin · Equipment · issued Jan 14, 2019
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
09-006-19-3563 · Technical service bulletin · Seats · issued Jan 14, 2019
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
09-005-19-3562 · Technical service bulletin · Equipment · issued Jan 14, 2019
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO …
00-002-19-3561 · Technical service bulletin · Service Brakes · issued Jan 14, 2019
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
00-001-19-3560 · Technical service bulletin · Equipment · issued Jan 14, 2019
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual…
SA-003-19 · Technical service bulletin · Forward Collision Avoidance · issued Jan 14, 2019
Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. The…
07-001-19-3465a · Technical service bulletin · Engine and Engine Cooling · issued Jan 11, 2019
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before …
09-004-19-3543 · Technical service bulletin · Equipment · issued Jan 10, 2019
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
08-001-19-3544 · Technical service bulletin · Air Bags · issued Jan 10, 2019
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the b…
02-003-19-3547 · Technical service bulletin · Suspension · issued Jan 10, 2019
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
02-002-19-3546 · Technical service bulletin · Wheels · issued Jan 10, 2019
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the …
01-006-19-3549 · Technical service bulletin · Electrical System · issued Jan 10, 2019
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the resu…
01-005-19-3548 · Technical service bulletin · Engine and Engine Cooling · issued Jan 10, 2019
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
04-002-19-3545 · Technical service bulletin · Service Brakes · issued Jan 10, 2019
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of …
01-004-19-3558 · Technical service bulletin · Engine and Engine Cooling · issued Jan 9, 2019
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inter…
01-003-19-3557 · Technical service bulletin · Engine · issued Jan 4, 2019
Apple carplay? / android auto? Frequently asked questions (faq)
SA-001-19 · Technical service bulletin · Equipment · issued Jan 4, 2019
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a…
09-003-19-3555 · Technical service bulletin · Exterior Lighting · issued Jan 3, 2019
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible ca…
09-002-19-3554 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 3, 2019
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the …
09-001-19-3553 · Technical service bulletin · Equipment · issued Jan 3, 2019
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after…
04-001-19-3556 · Technical service bulletin · Service Brakes, Air · issued Jan 3, 2019
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
02-001-19-3550 · Technical service bulletin · Suspension · issued Jan 2, 2019
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
01-002-19-3552 · Technical service bulletin · Electrical System · issued Jan 2, 2019
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
01-001-19-3551 · Technical service bulletin · Electrical System · issued Jan 2, 2019
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
SA-047-18 · Technical service bulletin · Electrical System · issued Dec 17, 2018
If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalen…
MT-012-18 · Technical service bulletin · Steering · issued Dec 11, 2018
Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Cust…
SA-050-18 · Technical service bulletin · Equipment · issued Dec 11, 2018
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art…
SA-005-18 · Technical service bulletin · Equipment · issued Dec 7, 2018
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also …
MT-002-18 · Technical service bulletin · Equipment · issued Dec 5, 2018
All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
09-010-18-3440b · Technical service bulletin · Equipment · issued Dec 5, 2018
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equippe…
MT-011-18 · Technical service bulletin · Equipment · issued Nov 27, 2018
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC ind…
MT-010-18 · Technical service bulletin · Electrical System · issued Nov 27, 2018
SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equippe…
MT-011-18 · Technical service bulletin · Electrical System · issued Nov 27, 2018
Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC ind…
MT-010-18 · Technical service bulletin · Electrical System · issued Nov 27, 2018
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE…
MT-009-18 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2018
If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE…
MT-009-18 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2018
Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern…
09-041-18-3533 · Technical service bulletin · Structure · issued Nov 13, 2018
Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
SA-047-18 · Technical service bulletin · Equipment · issued Nov 6, 2018
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
09-034-18-3430a · Technical service bulletin · Equipment · issued Oct 10, 2018
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
09-021-18-3459a · Technical service bulletin · Equipment · issued Oct 10, 2018
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
09-020-18-3458b · Technical service bulletin · Equipment · issued Oct 10, 2018
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
09-015-18-3445a · Technical service bulletin · Seats · issued Oct 10, 2018
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
09-014-18-3443a · Technical service bulletin · Structure · issued Oct 10, 2018
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO …
00-003-18-3480a · Technical service bulletin · Equipment · issued Oct 10, 2018
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
00-001-18-3446a · Technical service bulletin · Equipment · issued Oct 10, 2018
Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
09-035-18-3509 · Technical service bulletin · Electrical System · issued Sep 14, 2018
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear…
06-002-18-3504 · Technical service bulletin · Wheels · issued Sep 14, 2018
Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Batt…
MT-008-18 · Technical service bulletin · Electrical System · issued Sep 14, 2018
Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electr…
MT-007-18 · Technical service bulletin · Electrical System · issued Sep 14, 2018
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
MT-004-18 · Technical service bulletin · Electrical System · issued Sep 14, 2018
On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of …
01-016-18-3522 · Technical service bulletin · Engine and Engine Cooling · issued Sep 6, 2018
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60…
03-002-18-3505a · Technical service bulletin · Power Train · issued Sep 5, 2018
Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without …
02-014-18-3503 · Technical service bulletin · Suspension · issued Sep 4, 2018
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
09-034-18-3430 · Technical service bulletin · Vehicle Speed Control · issued Aug 31, 2018
Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60…
03-002-18-3505 · Technical service bulletin · Power Train · issued Aug 17, 2018
Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
SA-037-18 · Technical service bulletin · Power Train · issued Aug 15, 2018
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot m…
00-004-18-3515 · Technical service bulletin · Lane Departure · issued Aug 10, 2018
MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on a…
SA-036-18 · Technical service bulletin · Electrical System · issued Jul 30, 2018
ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/…
MT-008-18 · Technical service bulletin · Equipment · issued Jul 20, 2018
ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear v…
MT-007-18 · Technical service bulletin · Visibility · issued Jul 20, 2018
ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), intervie…
MT-004-18 · Technical service bulletin · Electrical System · issued Jul 20, 2018
Mazda connect system frequently asked questions (faq)
SA-034-18 · Technical service bulletin · Equipment · issued Jul 16, 2018
Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material …
02-013-18-3491 · Technical service bulletin · Suspension · issued Jul 13, 2018
When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration err…
SA-031-18 · Technical service bulletin · Equipment · issued Jun 27, 2018
Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
09-020-18-3458a · Technical service bulletin · Equipment · issued Jun 20, 2018
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier…
09-010-18-3440a · Technical service bulletin · Electrical System · issued Jun 6, 2018
IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your P…
SA-029-18 · Technical service bulletin · Engine and Engine Cooling · issued Jun 6, 2018
Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused …
SA-027-18 · Technical service bulletin · Air Bags · issued May 23, 2018
Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before …
09-025-18-3479 · Technical service bulletin · Equipment · issued May 11, 2018
Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result…
01-013-18-3478 · Technical service bulletin · Engine and Engine Cooling · issued May 11, 2018
Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO a…
00-003-18-3480 · Technical service bulletin · Service Brakes · issued May 11, 2018
If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the …
SA-026-18 · Technical service bulletin · Engine · issued May 8, 2018
When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the …
09-023-18-3475 · Technical service bulletin · Equipment · issued May 8, 2018
This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring…
02-011-18-3476 · Technical service bulletin · Tires · issued May 8, 2018
Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
02-010-18-3477 · Technical service bulletin · Steering · issued May 8, 2018
Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inter…
01-012-18-3474 · Technical service bulletin · Engine · issued May 8, 2018
Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer deliver…
02-009-18-3472 · Technical service bulletin · Tires · issued May 7, 2018
Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
SA-024-18 · Technical service bulletin · Structure · issued May 3, 2018
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual…
SA-023-18 · Technical service bulletin · Exterior Lighting · issued May 1, 2018
On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be in…
09-022-18-3471 · Technical service bulletin · Structure · issued May 1, 2018
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
04-004-18-3468 · Technical service bulletin · Service Brakes · issued Apr 27, 2018
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
02-008-18-3467 · Technical service bulletin · Wheels · issued Apr 27, 2018
Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. The…
07-001-18-3465 · Technical service bulletin · Equipment · issued Apr 19, 2018
Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
05-004-18-3466 · Technical service bulletin · Engine and Engine Cooling · issued Apr 16, 2018
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
09-021-18-3459 · Technical service bulletin · Structure · issued Apr 5, 2018
Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Ma…
09-020-18-3458 · Technical service bulletin · Equipment · issued Apr 5, 2018
This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
08-001-18-3457 · Technical service bulletin · Air Bags · issued Apr 5, 2018
The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the e…
01-011-18-3456 · Technical service bulletin · Equipment · issued Apr 5, 2018
The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in t…
05-002-18-3454 · Technical service bulletin · Power Train · issued Apr 2, 2018
Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after…
04-003-18-3455 · Technical service bulletin · Engine and Engine Cooling · issued Apr 2, 2018
Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included…
SA-017-18 · Technical service bulletin · Electrical System · issued Mar 28, 2018
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the …
MT-004-18 · Technical service bulletin · Equipment · issued Mar 28, 2018
If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the …
SA-016-18 · Technical service bulletin · Electrical System · issued Mar 26, 2018
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
02-006-18-3449 · Technical service bulletin · Suspension · issued Mar 26, 2018
The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
01-009-18-3452 · Technical service bulletin · Electrical System · issued Mar 26, 2018
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
01-008-18-3451 · Technical service bulletin · Electrical System · issued Mar 26, 2018
Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the MAZDA CONNECT center display. The cracks are internal and cannot be fel…
09-018-18-3447 · Technical service bulletin · Equipment · issued Mar 26, 2018
This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible c…
09-019-18-3450 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 26, 2018
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU…
09-007-18-3422a · Technical service bulletin · Equipment · issued Mar 22, 2018
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-014-18-3443 · Technical service bulletin · Structure · issued Mar 22, 2018
Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a…
09-011-18-3448 · Technical service bulletin · Exterior Lighting · issued Mar 22, 2018
Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the b…
02-005-18-3444 · Technical service bulletin · Suspension · issued Mar 22, 2018
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
00-001-18-3446 · Technical service bulletin · Equipment · issued Mar 22, 2018
At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
09-015-18-3445 · Technical service bulletin · Seats · issued Mar 22, 2018
The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with t…
RF-16-03R1 · Technical service bulletin · Fuel System, Other · issued Mar 20, 2018
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier…
09-010-18-3440 · Technical service bulletin · Electrical System · issued Mar 19, 2018
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a …
01-006-18-3429 · Technical service bulletin · Engine · issued Mar 9, 2018
When installing a navigation SD card, the center display may show error message "Invalid SD Card".
MT-001-18 · Technical service bulletin · Equipment · issued Mar 5, 2018
Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation S…
09-003-18-3405b · Technical service bulletin · Equipment · issued Mar 5, 2018
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is col…
09-001-18-3387a · Technical service bulletin · Electrical System · issued Feb 22, 2018
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil p…
01-005-18-3415 · Technical service bulletin · Fuel System, Gasoline · issued Feb 22, 2018
Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty c…
SA-008-18 · Technical service bulletin · Equipment · issued Feb 20, 2018
The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step D…
MT-003-18 · Technical service bulletin · Air Bags · issued Feb 16, 2018
The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odom…
SA-009-18 · Technical service bulletin · Equipment · issued Feb 16, 2018
Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU…
09-007-18-3422 · Technical service bulletin · Equipment · issued Feb 14, 2018
Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also …
MT-002-18 · Technical service bulletin · Electrical System · issued Feb 9, 2018
Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
SA-005-18 · Technical service bulletin · Equipment · issued Feb 8, 2018
Some customers may complain about warm air from the climate control vents when the air conditioner isON. This may be caused by condenser corrosion, causing a refrigerant leak.The m…
07-001-18-3274b · Technical service bulletin · Equipment · issued Jan 17, 2018
After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed …
09-002-18-3410 · Technical service bulletin · Electrical System · issued Jan 9, 2018
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disap…
09-001-18-3387 · Technical service bulletin · Equipment · issued Jan 8, 2018
The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and wi…
SA-001-18 · Technical service bulletin · Equipment · issued Jan 4, 2018
When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation S…
MT-001-18 · Technical service bulletin · Electrical System · issued Jan 2, 2018
In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot mo…
00-003-17-3406 · Technical service bulletin · Electrical System · issued Dec 22, 2017
Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal e…
01-001-17 · Technical service bulletin · Electrical System · issued Dec 18, 2017
On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be in…
09-047-17-3396 · Technical service bulletin · Structure · issued Dec 18, 2017
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
06-001-17-3307b · Technical service bulletin · Steering · issued Dec 18, 2017
Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
MT-021-17 · Technical service bulletin · Equipment · issued Dec 5, 2017
Some customers driving on snow and ice may find the front step molding falling off. This may be caused by snow and ice accumulated under the molding when contacting a snow pile. Th…
09-045-17-3393 · Technical service bulletin · Structure · issued Nov 20, 2017
Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: Customer vehicle (A) is slowly passing other vehicle, even if the vehic…
15-005-17-3358c · Technical service bulletin · Structure · issued Nov 17, 2017
WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the sy…
MT-019-17 · Technical service bulletin · Equipment · issued Nov 9, 2017
If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the …
MT-017-17 · Technical service bulletin · Equipment · issued Nov 2, 2017
Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the veh…
15-005-17-3358b · Technical service bulletin · Exterior Lighting · issued Oct 27, 2017
The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) de…
MT-016-17 · Technical service bulletin · Forward Collision Avoidance · issued Oct 18, 2017
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminat…
15-005-17-3358a · Technical service bulletin · Electrical System · issued Oct 9, 2017
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
SA-036-17 · Technical service bulletin · Electrical System · issued Sep 13, 2017
Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joi…
07-004-17-3332a · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 12, 2017
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under …
15-003-17-3284b · Technical service bulletin · Lane Departure · issued Sep 8, 2017
Some vehicles with Blind Spot Monitoring (BSM) may experience the following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface): DTC U1A4B:9…
15-001-17-3301a · Technical service bulletin · Electrical System · issued Sep 1, 2017
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual…
SA-066-17 · Technical service bulletin · Forward Collision Avoidance · issued Sep 1, 2017
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under …
15-003-17-3284a · Technical service bulletin · Exterior Lighting · issued Aug 24, 2017
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier…
09-017-17-3347c · Technical service bulletin · Electrical System · issued Aug 23, 2017
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate stick…
04-002-17-3316b · Technical service bulletin · Service Brakes, Hydraulic · issued Aug 11, 2017
Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC…
SA-065-17 · Technical service bulletin · Equipment · issued Aug 10, 2017
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers …
09-001-17-3296b · Technical service bulletin · Electrical System · issued Aug 9, 2017
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
09-035-17-3080 · Technical service bulletin · Electrical System · issued Aug 7, 2017
Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminat…
15-005-17-3358 · Technical service bulletin · Lane Departure · issued Aug 4, 2017
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning messa…
MT-015-17 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 26, 2017
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil …
01-008-17-3376 · Technical service bulletin · Equipment · issued Jul 24, 2017
Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate stick…
04-002-17-3316a · Technical service bulletin · Service Brakes, Hydraulic · issued Jul 21, 2017
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if th…
SA-063-17 · Technical service bulletin · Equipment · issued Jul 21, 2017
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new veh…
09-017-17-3347b · Technical service bulletin · Electrical System · issued Jul 12, 2017
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. al…
SA-061-17 · Technical service bulletin · Electrical System · issued Jul 12, 2017
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshi…
SA-058-17 · Technical service bulletin · Visibility · issued Jul 6, 2017
High Beam Control (HBC) system frequently asked questions (FAQ)
SA-057-17 · Technical service bulletin · Exterior Lighting · issued Jul 6, 2017
Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
SA-056-17 · Technical service bulletin · Forward Collision Avoidance · issued Jul 6, 2017
Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
SA-054-17 · Technical service bulletin · Lane Departure · issued Jul 6, 2017
Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
SA-053-17 · Technical service bulletin · Lane Departure · issued Jul 6, 2017
Smart City Brake Support (SCBS) frequently asked questions (FAQ)
SA-052-17 · Technical service bulletin · Service Brakes · issued Jul 6, 2017
Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, …
01-004-17-3317a · Technical service bulletin · Equipment · issued Jul 5, 2017
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier th…
09-017-17-3347a · Technical service bulletin · Electrical System · issued Jun 5, 2017
In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
SA-048-17 · Technical service bulletin · Electrical System · issued Jun 5, 2017
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steerin…
06-001-17-3307a · Technical service bulletin · Steering · issued Jun 2, 2017
A/C blows warm air due to regrigerant leak
07-006-17 · Technical service bulletin · Visibility · issued May 26, 2017
Fctry MESSASGE DISPLAYED after instrument cluster replacement. After the installation of a new instrument cluster, the message "Fctry" is displayed instead of the odometer. Some ne…
09-019-17 · Technical service bulletin · Electrical System · issued May 24, 2017
Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual …
09-018-17 · Technical service bulletin · Electrical System · issued May 22, 2017
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer wit…
09018173351 · Technical service bulletin · Electrical System · issued May 22, 2017
Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below i…
09-017-17 · Technical service bulletin · Equipment · issued May 16, 2017
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new veh…
09017173346 · Technical service bulletin · Electrical System · issued May 16, 2017
An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09…
SA-046-17 · Technical service bulletin · Electrical System · issued May 16, 2017
Active driving display caution (Update)
MT-010-17 · Technical service bulletin · Electrical System · issued May 15, 2017
Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is…
MT-010-17 · Technical service bulletin · Electrical System · issued May 15, 2017
? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the …
15003173284 · Technical service bulletin · Exterior Lighting · issued May 11, 2017
Some customers may complain that it is difficult to adjust the cabin temperature using the auto A/C. This may be more noticeable when the outside temperature is approximately 50 de…
07-003-17-3313 · Technical service bulletin · Equipment · issued Mar 24, 2017
Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to p…
SA-041-17 · Technical service bulletin · Equipment · issued Mar 16, 2017
Some customers may complain of improper BSM performance under the following conditions. 1. Even if there is no vehicle in the alert area, the BSM indicator light on the outer mirro…
15-002-17-3325 · Technical service bulletin · Lane Departure · issued Mar 13, 2017
Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly loc…
SA-040-17 · Technical service bulletin · Equipment · issued Mar 10, 2017
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by usin…
09-008-17-3324 · Technical service bulletin · Exterior Lighting · issued Mar 9, 2017
When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing.…
MT-003-17 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 6, 2017
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a …
01-002-17-3299a · Technical service bulletin · Engine and Engine Cooling · issued Mar 2, 2017
Front door window glass rattle noise
09-007-17 · Technical service bulletin · Visibility · issued Feb 28, 2017
Recall 0516j updated repair procedure
SA-037-17 · Technical service bulletin · Equipment · issued Feb 27, 2017
Squeak noise from front brakes and/or groove marks on front disc plate
04-002-17 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 17, 2017
a/c blows warm air
07-001-17 · Technical service bulletin · Visibility · issued Feb 15, 2017
Owner Notification program ONP07 Mazda mobile start (MMS) system
ONP07 · Technical service bulletin · Electrical System · issued Feb 14, 2017
Stopper plates for air bag module connectors have been established as new service parts
SA392 · Technical service bulletin · Electrical System · issued Feb 8, 2017
Excessive water intrusion or condensation of Halogen headlight
SA390 · Technical service bulletin · Exterior Lighting · issued Feb 8, 2017
If you experience issues with the current version of ID's such as missing tools or modules not showing after completing a network test, be advised that we are aware of these issues…
SA385 · Technical service bulletin · Equipment · issued Feb 8, 2017
All models - Stopper plates for air bag module coinnectors
RF-17-01 · Technical service bulletin · Electrical System · issued Jan 23, 2017
Rust around rear view camera and/or liftgate opener switch
09-002-17 · Technical service bulletin · Electrical System · issued Jan 13, 2017
TPMS WARNING LIGHT ON - Some vehicles may experience a Tire Pressure Monitoring System (TPMS) warning light on when driving on a smooth road surface even if the TPMSF system has be…
02-001-17 · Technical service bulletin · Air Bags · issued Jan 6, 2017