Friday, August 7, 2026
RecallGazette

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2019 Kia Sorento problems & reliability

418 owner complaints filed with NHTSA for the 2019 Kia Sorento, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
418
Recall campaigns
2
Fire reports
19 (5%)
Crash reports
10 (2%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
21–25 MPG combined
City 21 · highway 26 (typical trim)
Service bulletins (TSBs)
111
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

10 complaints report injuries (16 injured).

Federal crash records (FARS 20202023): 2019 Kia Sorento vehicles were involved in 70 fatal crashes with 34 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine151
Unknown OR Other108
Electrical System67
Structure54
Power Train50
Fuel/propulsion System23
Exterior Lighting22
Forward Collision Avoidance18
Visibility/wiper16
Vehicle Speed Control14

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 29,500 miles (middle 50% between 10,350 and 77,250 miles), based on 98 complaints that included mileage.

under 20k
40
20–40k
16
40–60k
8
60–80k
10
80–100k
8
100–150k
13
150k+
3

Complaints by incident year

18
19
20
21
22
23
24
25
26

What owners report

  • Spontaneous fire under hood. Nothing was malfunctuoing, no warning lights. All fluids were good, no temp issues. Parked to to run inside to use rr, was paged and came out car is on fire

    Engine · filed Jul 20, 2026

  • My rear backup camera stopped working this year it's either a black screen or blinking screen no video will play. When I first started the video was foggy like moisture was in the camera and now it shows nothing. Other Kia sorento's my same model year have had a recall for the backup camera but mine is not on the…

    Unknown OR Other · filed Jul 17, 2026

  • I have a 2019 Sorento my car was loud when I start it so I took it into my KIA dealership. They found that my muffler had come apart at the seam, but that it is not under warrenty. My concern is that if anyone is sitting in a parked car with the windows up they could be overcome by the exhault fumes.

    Unknown OR Other · filed Jul 16, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

111 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Kia Sorento. The 10 most recent:

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…

    CS2312_TSB_R2 · Service Bulletin/Repair Instructions · issued Jun 8, 2026

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…

    SC340_TSB_R5 · Emissions · issued Apr 4, 2026

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections…

    SC340_TSB_R4 · Emissions · issued Mar 6, 2026

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…

    TSB_CS2312_R1 · Service Bulletin/Repair Instructions · issued Feb 19, 2026

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions…

    SC340_OWNR_UM103 · Emissions · issued Dec 19, 2025

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder…

    TSB_CS2312 · Service Bulletin/Repair Instructions · issued Dec 18, 2025

  • CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media…

    CS2312_OWNR · Other · issued Dec 17, 2025

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New/revised sections of…

    SC340_TSB_R3 · Service Bulletin/Repair Instructions · issued Dec 10, 2025

  • PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…

    PS797 · Other · issued Dec 9, 2025

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions…

    SC340_OWNR_UM101 · Emissions · issued Nov 27, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2019 Kia Sorento has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2019 Kia Sorento?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 29,500 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Kia or NHTSA.