2019 Kia Sorento problems & reliability
426 owner complaints filed with NHTSA for the 2019 Kia Sorento, alongside 2 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
10 complaints report injuries (16 injured).
Federal crash records (FARS 2020–2023): 2019 Kia Sorento vehicles were involved in 70 fatal crashes with 34 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 155 | 36% |
| Unknown / Other | 110 | 26% |
| Electrical System → | 68 | 16% |
| Structure → | 54 | 13% |
| Power Train → | 51 | 12% |
| Fuel/propulsion System → | 24 | 6% |
| Exterior Lighting → | 22 | 5% |
| Forward Collision Avoidance → | 18 | 4% |
| Visibility/wiper → | 16 | 4% |
| Vehicle Speed Control → | 14 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 27 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 100 complaints that included a usable odometer reading, the median reported incident mileage was 30,423 miles (middle 50% between 10,450 and 80,000 miles).
Complaints by incident year
What owners report
“Gasoline smell is coming with the left side of vehicle. Gasoline is leaking from the fuel pump causing the gas to puddle creating the gasoline smell.”
Fuel/propulsion System · filed Sep 7, 2026
“Engine seized per Kia Inspected by Kia after AAA TOWED AND COULD NOT START CAR warning lamps have been on for over 6 months. Kia inspected and ran diagnostics at that time and said it was nothing to fix just an annoying dashboard malfunction.”
Engine · filed Sep 4, 2026
“I am filing this complaint regarding my 2019 Kia Sorento and an engine failure related to Kia’s Product Improvement Campaign/KSDS (Knock Sensor Detection System) campaign. I purchased this vehicle used in 2022. Prior to the engine failure, I was never notified of any Product Improvement Campaign affecting my vehicle…”
Engine · filed Sep 4, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of Motive Power
Defect Petition DP22003 · opened Sep 12, 2022 · closed Dec 12, 2023
Technical service bulletins
111 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Kia Sorento. The 10 most recent:
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…
CS2312_TSB_R2 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
SC340_TSB_R5 · Emissions · issued Apr 4, 2026
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections…
SC340_TSB_R4 · Emissions · issued Mar 6, 2026
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…
TSB_CS2312_R1 · Service Bulletin/Repair Instructions · issued Feb 19, 2026
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions…
SC340_OWNR_UM103 · Emissions · issued Dec 19, 2025
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder…
TSB_CS2312 · Service Bulletin/Repair Instructions · issued Dec 18, 2025
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media…
CS2312_OWNR · Other · issued Dec 17, 2025
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS ECM LOGIC IMPROVEMENT (SC340) - This bulletin has been revised to include additional information. New/revised sections of…
SC340_TSB_R3 · Service Bulletin/Repair Instructions · issued Dec 10, 2025
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…
PS797 · Other · issued Dec 9, 2025
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 101 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions…
SC340_OWNR_UM101 · Emissions · issued Nov 27, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Kia Sorento has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Kia Sorento?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 30,423 miles. This does not predict when a particular vehicle will develop a problem.