2019 Kia Sorento vs 2020 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Kia Sorento | 2020 Kia Sorento |
|---|---|---|
| NHTSA complaints | 426 | 134 |
| Recall campaigns | 2 | 1 |
| Service bulletins (TSBs) | 111 | 85 |
| Investigations | 1 | 1 |
| Crash reports | 10 | 9 |
| Fire reports | 19 | 11 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 21–25 | 20–25 |
| Median reported incident mileage | 30,423 mi | 19,500 mi |
Reported problems side by side
| Component | Kia Sorento | Kia Sorento |
|---|---|---|
| Engine | 155 | 64 |
| Electrical System | 68 | 19 |
| Power Train | 51 | 18 |
| Structure | 54 | 0 |
| Fuel/propulsion System | 24 | 9 |
| Exterior Lighting | 22 | 5 |
| Forward Collision Avoidance | 18 | 4 |
| Visibility/wiper | 16 | 2 |
Symptoms owners describe
| Oil consumption | 40 | 19 |
| Hesitation / surging | 37 | 0 |
| Stalling | 29 | 10 |
| Check engine light | 29 | 12 |
| Rust / corrosion | 19 | 0 |
| Vibration / shaking | 13 | 0 |
| Clunking / rattling | 13 | 6 |
| Loss of power | 12 | 5 |
2019 Kia Sorento
2020 Kia Sorento
Compare all Kia Sorento vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.