2024 Kia Sorento problems & reliability
36 owner complaints filed with NHTSA for the 2024 Kia Sorento, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
4 complaints report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 10 | 28% |
| Structure | 6 | 17% |
| Unknown OR Other | 6 | 17% |
| Engine | 4 | 11% |
| Service Brakes | 4 | 11% |
| Forward Collision Avoidance | 3 | 8% |
| Power Train | 3 | 8% |
| Visibility/wiper | 3 | 8% |
| Air Bags | 2 | 6% |
| Exterior Lighting | 2 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 18 reported components →Complaints by incident year
What owners report
“The contact owns a 2024 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal shaking in the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with improperly sized brake rotors. The rotors were resurfaced; however, the failure persisted. The…”
Service Brakes, Hydraulic · filed Jun 24, 2026
“The horn isn’t making any noise at all. There were no warning lamps or messages, I didn’t know until I needed to use my horn.”
Unknown OR Other · filed Jun 11, 2026
“The vehicles windshield may not be sealed properly or have moisture that builds up between the pressed glass causing reduced visibility and higher risk for crash obstructing the view of both passenger and most importantly the driver.”
Visibility/wiper · filed May 30, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
49 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2024 Kia Sorento. The 10 most recent:
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the…
TSB_ELE422 · Service Bulletin/Repair Instructions · issued May 28, 2026
TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC REPLACEMENT & BURNISHING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin…
TSB_CHA126_R2 · Service Bulletin/Repair Instructions · issued May 6, 2026
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing USB for installation on applicable Kia…
TSB_ELE417 · Service Bulletin/Repair Instructions · issued Apr 14, 2026
TECHNICAL SERVICE BULLETIN: CUSTOMER ACTION: ECU LOGIC IMPROVEMENT FOR DTC P2B59F0 (CA2516) - This bulletin provides information to upgrade the Engine Control Unit (ECU) software on certain 2024–2025MY vehicles equipped…
TSB_ENG264 · Service Bulletin/Repair Instructions · issued Apr 1, 2026
WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for repairs related to the horn…
WTY042_OWNR · Warranty Program/Extension · issued Mar 26, 2026
WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty Extension Program’ (WTY042) to inspect and…
WTY042_TSB · Service Bulletin/Repair Instructions · issued Mar 24, 2026
WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this…
WTY042_REIMB · Warranty Program/Extension · issued Mar 24, 2026
WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension Campaign WTY042.
WTY042_QA · Warranty Program/Extension · issued Mar 24, 2026
WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is extending the New Vehicle Limited Warranty…
WTY042_DPSM · Warranty Program/Extension · issued Mar 24, 2026
WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited Warranty coverage, to all owners, for…
WTY042_DP · Warranty Program/Extension · issued Mar 24, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2024 Kia Sorento has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2024 Kia Sorento?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.