Friday, August 7, 2026
RecallGazette

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2017 Kia Sorento problems & reliability

794 owner complaints filed with NHTSA for the 2017 Kia Sorento, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
794
Recall campaigns
4
Fire reports
32 (4%)
Crash reports
12 (2%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
19–24 MPG combined
City 20 · highway 25 (typical trim)
Service bulletins (TSBs)
241
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

12 complaints report injuries (16 injured).

Federal crash records (FARS 20202023): 2017 Kia Sorento vehicles were involved in 48 fatal crashes with 17 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine381
Exterior Lighting125
Unknown OR Other102
Steering95
Electrical System93
Fuel/propulsion System39
Power Train37
Engine and Engine Cooling25
Service Brakes22
Vehicle Speed Control21

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 48,100 miles (middle 50% between 25,000 and 77,571 miles), based on 261 complaints that included mileage.

under 20k
54
20–40k
55
40–60k
38
60–80k
50
80–100k
23
100–150k
36
150k+
5

Complaints by incident year

16
17
18
19
20
21
22
23
24
25
26

What owners report

  • My high beams and low beams are starting to shut off randomly while driving. They are burning out weekly and having to be replaced. 1 of my tail lights is doing the same exact thing. I replace it. It works for a couple weeks and then goes out. When the headlights shut off my dash shows that i am trying to turn my…

    Exterior Lighting · filed Aug 2, 2026

  • Fuel injectors become unseated randomly causing gas to be sprayed inside engine compartment. Issue can be seen upon request. This issue could cause a fire/explosion as fuel sprays out. The issue was repaired once by an Independent shop, then the issue reoccurred and has now reoccurred again. The issue fails randomly…

    Fuel/propulsion System · filed Aug 1, 2026

  • The contact owns a 2017 Kia Sorento. The contact stated that while seated inside the vehicle with three other occupants and the engine turned off, there was black smoke quickly coming from underneath the hood. The contact and the passengers exited the vehicle. The contact stated that a fire had started in the engine…

    Electrical System · filed Jul 31, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

241 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Kia Sorento. The 10 most recent:

  • TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: MULTIFUNCTION SWITCH REPAIR (WTY031) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a…

    WTY031_TSB_R2 · Warranty Program/Extension · issued Jun 16, 2026

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…

    CS2312_TSB_R2 · Service Bulletin/Repair Instructions · issued Jun 8, 2026

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…

    SC340_TSB_R5 · Emissions · issued Apr 4, 2026

  • TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL PRESSURE SWITCH (OPS) REPLACEMENT (WTY026 REVISION 2) - This bulletin has been revised to include additional information. New/revised sections of this…

    WTY026_TSB_R2 · Service Bulletin/Repair Instructions · issued Mar 18, 2026

  • TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections…

    SC340_TSB_R4 · Emissions · issued Mar 6, 2026

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of…

    TSB_CS2312_R1 · Service Bulletin/Repair Instructions · issued Feb 19, 2026

  • VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / UM) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions…

    SC340_OWNR_UM103 · Emissions · issued Dec 19, 2025

  • TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder…

    TSB_CS2312 · Service Bulletin/Repair Instructions · issued Dec 18, 2025

  • CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media…

    CS2312_OWNR · Other · issued Dec 17, 2025

  • PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the…

    PS797 · Other · issued Dec 9, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2017 Kia Sorento has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2017 Kia Sorento?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 48,100 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Kia or NHTSA.