2019 Jeep Cherokee vs 2019 Kia Sorento
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Jeep Cherokee | 2019 Kia Sorento |
|---|---|---|
| NHTSA complaints | 1,640 | 426 |
| Recall campaigns | 11 | 2 |
| Service bulletins (TSBs) | 407 | 111 |
| Investigations | 0 | 1 |
| Crash reports | 40 | 10 |
| Fire reports | 19 | 19 |
| NCAP overall rating | 4/5 | 5/5 |
| EPA MPG (combined) | 22–26 | 21–25 |
| Median reported incident mileage | 26,000 mi | 30,423 mi |
Reported problems side by side
| Component | Jeep Cherokee | Kia Sorento |
|---|---|---|
| Power Train | 802 | 51 |
| Engine | 457 | 155 |
| Electrical System | 340 | 68 |
| Steering | 120 | 11 |
| Service Brakes | 100 | 13 |
| Vehicle Speed Control | 82 | 14 |
| Structure | 20 | 54 |
| Fuel/propulsion System | 39 | 24 |
Symptoms owners describe
| Stalling | 286 | 29 |
| Loss of power | 90 | 12 |
| Check engine light | 80 | 29 |
| Hesitation / surging | 67 | 37 |
| Vibration / shaking | 65 | 13 |
| Clunking / rattling | 44 | 13 |
| Oil consumption | 38 | 40 |
| Shifting problems | 18 | 0 |
2019 Jeep Cherokee
2019 Kia Sorento
Compare all Jeep Cherokee vs Kia Sorento years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.