2024 Jeep Grand Cherokee L vs 2024 Toyota Grand Highlander
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2024 Jeep Grand Cherokee L | 2024 Toyota Grand Highlander |
|---|---|---|
| NHTSA complaints | 41 | 231 |
| Recall campaigns | 8 | 4 |
| Service bulletins (TSBs) | 388 | 127 |
| Investigations | 0 | 1 |
| Crash reports | 4 | 7 |
| Fire reports | 0 | 1 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 17–21 | 27–36 |
| Median reported incident mileage | — | — |
Reported problems side by side
| Component | Jeep Grand Cherokee L | Toyota Grand Highlander |
|---|---|---|
| Power Train | 4 | 49 |
| Engine | 8 | 37 |
| Electrical System | 18 | 22 |
| Air Bags | 4 | 30 |
| Fuel/propulsion System | 0 | 34 |
| Vehicle Speed Control | 5 | 24 |
| Structure | 1 | 17 |
| Suspension | 2 | 15 |
Symptoms owners describe
| Hesitation / surging | 0 | 28 |
| Vibration / shaking | 0 | 18 |
| Stalling | 0 | 15 |
| Loss of power | 0 | 10 |
| Clunking / rattling | 0 | 6 |
2024 Jeep Grand Cherokee L
2024 Toyota Grand Highlander
Compare all Jeep Grand Cherokee L vs Toyota Grand Highlander years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.