2023 Ford Explorer vs 2023 Jeep Grand Cherokee L
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Ford Explorer | 2023 Jeep Grand Cherokee L |
|---|---|---|
| NHTSA complaints | 108 | 91 |
| Recall campaigns | 15 | 6 |
| Service bulletins (TSBs) | 160 | 330 |
| Investigations | 0 | 1 |
| Crash reports | 7 | 3 |
| Fire reports | 2 | 2 |
| NCAP overall rating | 5/5 | 5/5 |
| EPA MPG (combined) | 20–27 | 17–21 |
| Median reported incident mileage | 17,000 mi | 58,000 mi |
Reported problems side by side
| Component | Ford Explorer | Jeep Grand Cherokee L |
|---|---|---|
| Suspension | 13 | 36 |
| Electrical System | 13 | 23 |
| Steering | 12 | 6 |
| Forward Collision Avoidance | 6 | 12 |
| Power Train | 12 | 4 |
| Engine | 10 | 6 |
| Structure | 10 | 2 |
| Service Brakes | 5 | 6 |
Symptoms owners describe
| Clunking / rattling | 9 | 0 |
| Stalling | 8 | 0 |
| Electrical failures | 5 | 0 |
2023 Ford Explorer
2023 Jeep Grand Cherokee L
Compare all Ford Explorer vs Jeep Grand Cherokee L years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.