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2016–2017 Jeep Cherokee Recall: Power transfer unit (PTU) may become damaged and disengage the…

NHTSA campaign 23V302000 · Power Train · filed Apr 27, 2023 · verified Jul 30, 2026

Units reported
26K
Manufacturer
Chrysler (FCA US, LLC)
Risk
Crash / injury
Owner letters
Mailing began May 11, 2023

The defect

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

The risk

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

The fix — what to do

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MakeModelModel years
JeepCherokee2016, 2017

Related recalls

All Jeep Cherokee recalls → · All Jeep recalls →

Source: NHTSA recall database, campaign 23V302000 (manufacturer number 45A). Data last verified Jul 30, 2026.