Friday, August 7, 2026
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2002 Hyundai Santa FE problems & reliability

165 owner complaints filed with NHTSA for the 2002 Hyundai Santa FE, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
165
Recall campaigns
4
Fire reports
2 (1%)
Crash reports
9 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
18–20 MPG combined
City 17 · highway 24 (typical trim)
Service bulletins (TSBs)
50
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

6 complaints report injuries (6 injured).

Federal crash records (FARS 20202023): 2002 Hyundai Santa FE vehicles were involved in 14 fatal crashes with 7 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Suspension59
Structure17
Steering16
Vehicle Speed Control15
Engine and Engine Cooling14
Power Train13
Electrical System11
Service Brakes, Hydraulic11
Engine10
Service Brakes10

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 105,150 miles (middle 50% between 83,000 and 147,300 miles), based on 124 complaints that included mileage.

under 20k
4
20–40k
2
40–60k
4
60–80k
20
80–100k
25
100–150k
40
150k+
29

Complaints by incident year

02
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
23

What owners report

  • The starter motor housing bottom ear bracket that holds the bolt to the transmission has broken off on 3 different starters in the same exact spot on all 3.

    Unknown OR Other · filed Jul 8, 2023

  • While dragging the trash can back to the house, I was approaching fence in front of the house, at a slow speed, as I applied the brakes the car started to accelerate. Pressing down harder on the brakes ,it felt like stepping on a brick, with no braking taking place the car accelerated at a high rate. At this time the…

    Service Brakes · filed Oct 15, 2021

  • I was riding down the road and felt the car feel as if it was floating. The next thing I know the car feels like the tire came off and it had. Rusted completely off. I had two children in the car and came very close to being hit in the rear because I lost control of the vehicle. It seems as if it is the control arm…

    Suspension · filed Mar 3, 2021

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

50 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Hyundai Santa FE. The 10 most recent:

  • The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co.…

    DTN DL · Other · issued Apr 10, 2026

  • The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety…

    DTN DCS · Other · issued Apr 10, 2026

  • This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of…

    25-BD-012H TSB · Service Bulletin/Repair Instructions · issued Nov 6, 2025

  • This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and…

    24-BD-001H · Service Bulletin/Repair Instructions · issued Feb 14, 2024

  • This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

    23-EM-005H · Service Bulletin/Repair Instructions · issued Oct 13, 2023

  • Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare…

    23-BD-007H · Service Bulletin/Repair Instructions · issued Apr 24, 2023

  • This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of…

    23-BD-002H · Service Bulletin/Repair Instructions · issued Jan 30, 2023

  • Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.

    22-EM-010H · Service Bulletin/Repair Instructions · issued Jul 28, 2022

  • Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased…

    22-GI-006H · Service Bulletin/Repair Instructions · issued Jul 14, 2022

  • Hyundai approves only the ATF, DCT gear oil and IVT gear oil specified in the vehicleâ  s ownerâ  s manual. ï · Use of other ATF may result in improper shift quality or other drivability conditions. ï · Use…

    21-AT-006H · Service Bulletin/Repair Instructions · issued May 21, 2021

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2002 Hyundai Santa FE has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2002 Hyundai Santa FE?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 105,150 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Hyundai or NHTSA.