2018 Ford Fusion Hybrid service bulletins & manufacturer communications
57 manufacturer communications are on file with NHTSA for the 2018 Ford Fusion Hybrid. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 57
- For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak i…SSM 52335 · Technical service bulletin · Engine and Engine Cooling · issued Mar 6, 2024
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorr…SSM 52314 · Technical service bulletin · Power Train · issued Mar 1, 2024
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it can…SSM 51838 · Technical service bulletin · Electrical System · issued Aug 2, 2023
- The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T…SAN-Vol1 I1 · Technical service bulletin · Equipment · issued Jun 8, 2023
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
- Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a …TSB 23-2075 · Technical service bulletin · Engine and Engine Cooling · issued Mar 9, 2023
- Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the…SSM 51409 · Technical service bulletin · Engine and Engine Cooling · issued Mar 2, 2023
- Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…SSM 51261 · Technical service bulletin · Service Brakes · issued Dec 16, 2022
- Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise …TSB 22-2396 · Technical service bulletin · Power Train · issued Oct 25, 2022
- Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…TSB 22-2381 · Technical service bulletin · Power Train · issued Oct 13, 2022
- Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriat…SSM 51120 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 6, 2022
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 22-2322 · Technical service bulletin · Engine and Engine Cooling · issued Aug 15, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2309 · Technical service bulletin · Equipment · issued Aug 3, 2022
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassà  à  à  à ®/LincolnWayà  à  à  à ® app indicating Vehicle Has Entered Deep Sleep Mode. T…SSM 50975 · Technical service bulletin · Electrical System · issued Jul 29, 2022
- Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/se…SSM 50873 · Technical service bulletin · Electrical System · issued Jun 21, 2022
- Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX an…TSB 22-2230 · Technical service bulletin · Unknown OR Other · issued Jun 21, 2022
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 22-2229 · Technical service bulletin · Engine and Engine Cooling · issued Jun 10, 2022
- Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln p…SSM 50804 · Technical service bulletin · Electrical System · issued May 24, 2022
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repa…SSM 50744 · Technical service bulletin · Power Train · issued May 4, 2022
- Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) an…TSB 22-2162 · Technical service bulletin · Engine · issued May 2, 2022
- Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 50726 · Technical service bulletin · Communication · issued Apr 27, 2022
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 22-2134 · Technical service bulletin · Equipment · issued Apr 15, 2022
- Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condi…TSB 22-2133 · Technical service bulletin · Engine and Engine Cooling · issued Apr 15, 2022
- In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it ca…SSM 50651 · Technical service bulletin · Communication · issued Apr 5, 2022
- This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 …TSB 22-2104 · Technical service bulletin · Seats · issued Mar 21, 2022
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Dut…SSM 50502 · Technical service bulletin · Seats · issued Feb 17, 2022
- Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have be…SSM 50439 · Technical service bulletin · Engine and Engine Cooling · issued Jan 28, 2022
- Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to…SSM 50375 · Technical service bulletin · Electrical System · issued Dec 23, 2021
- Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial…SSM 50346 · Technical service bulletin · Equipment · issued Dec 14, 2021
- Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned sta…SSM 50257 · Technical service bulletin · Unknown OR Other · issued Nov 4, 2021
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no m…SSM 50251 · Technical service bulletin · Communication · issued Nov 2, 2021
- Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This…TSB 21-2347 · Technical service bulletin · Equipment · issued Oct 13, 2021
- Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low cool…TSB 21-2269 · Technical service bulletin · Engine and Engine Cooling · issued Sep 9, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 50067 · Technical service bulletin · Electrical System · issued Aug 27, 2021
- Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the …SSM 50064 · Technical service bulletin · Service Brakes, Electric · issued Aug 25, 2021
- Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot a…SSM 50049 · Technical service bulletin · Power Train · issued Aug 17, 2021
- Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
- Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty…TSB 21-2236 · Technical service bulletin · Seats · issued Jul 22, 2021
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/…TSB 21-2175 · Technical service bulletin · Electrical System · issued Jun 2, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 49821 · Technical service bulletin · Power Train · issued May 24, 2021
- Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/se…SSM 49820 · Technical service bulletin · Equipment · issued May 24, 2021
- Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been …SSM 49795 · Technical service bulletin · Communication · issued May 12, 2021
- Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. The cranksha…SSM 49596 · Technical service bulletin · Engine and Engine Cooling · issued Feb 18, 2021
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot me…SSM 49541 · Technical service bulletin · Equipment · issued Feb 3, 2021
- Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engin…SSM 49477 · Technical service bulletin · Equipment · issued Jan 20, 2021
- Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot me…SSM 49284 · Technical service bulletin · Equipment · issued Oct 26, 2020
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Alth…SSM 49210 · Technical service bulletin · Engine and Engine Cooling · issued Sep 25, 2020
- Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3.0L EcoBoost engin…SSM 49122 · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2020
- Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no …SSM 49084 · Technical service bulletin · Electrical System · issued Aug 12, 2020
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/F…TSB 20-2255 · Technical service bulletin · Electrical System · issued Aug 6, 2020
- This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit cor…TSB 20-2233 · Technical service bulletin · Structure · issued Jul 13, 2020
- Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steeri…SSM 48908 · Technical service bulletin · Equipment · issued Jun 17, 2020
- Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lin…SSM 48858 · Technical service bulletin · Electrical System · issued May 29, 2020
- Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 …TSB 20-2171 · Technical service bulletin · Seats · issued May 18, 2020
- 2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build…SSM 48598 · Technical service bulletin · Equipment · issued Feb 28, 2020
- Some 2013 2017 C-MAX Energi, 2017 2018 C-MAX Hybrid, 2013 2020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) wi…SSM 48301 · Technical service bulletin · Power Train · issued Nov 1, 2019
- Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to char…tsb18-2216 · Technical service bulletin · Equipment · issued Jul 20, 2018