Friday, August 7, 2026
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2012 Ford Escape problems & reliability

598 owner complaints filed with NHTSA for the 2012 Ford Escape, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
598
Recall campaigns
1
Fire reports
3 (1%)
Crash reports
37 (6%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
3 / 5 stars
Front 3 / 5 · side 3 / 5 · rollover 3 / 5
EPA fuel economy
20–32 MPG combined
City 21 · highway 27 (typical trim)
Service bulletins (TSBs)
43
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

18 complaints report injuries (26 injured).

Federal crash records (FARS 20202023): 2012 Ford Escape vehicles were involved in 128 fatal crashes with 66 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Fuel/propulsion System137
Steering137
Engine72
Vehicle Speed Control69
Structure67
Power Train66
Unknown OR Other44
Electrical System42
Fuel System, Gasoline26
Air Bags24

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 59,600 miles (middle 50% between 37,023 and 96,250 miles), based on 396 complaints that included mileage.

under 20k
52
20–40k
60
40–60k
86
60–80k
63
80–100k
42
100–150k
67
150k+
26

Complaints by incident year

11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • Vehicle: 2012 Ford Escape Issue: Loss of steering assist while driving While operating my vehicle, the power steering assist suddenly fails, making the steering wheel extremely difficult to turn. This creates a dangerous driving condition and significantly increases the risk of an accident. This issue appears to match…

    Steering · filed Apr 30, 2026

  • I was driving approximately 35mph and the steering got extremely difficult. I had to use all my strength to try to turn the wheel. I pulled into a gas station parking lot, turned the car off, restarted the car and steering was back to normal. Has happened 2 times since. I had a mechanic friend look at it and he…

    Steering · filed Mar 24, 2026

  • The contact owns a 2012 Ford Escape. The contact stated that after refueling the vehicle, there was a strong fuel-like odor entering the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The…

    Fuel System, Gasoline · filed Jan 28, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

43 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Ford Escape. The 10 most recent:

  • Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…

    SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026

  • While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…

    SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024

  • All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…

    SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024

  • For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…

    SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023

  • These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB…

    DOR-M9J4S-07 · Service Bulletin/Repair Instructions · issued Jun 3, 2020

  • These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB…

    DOR-M3J3F-07 · Service Bulletin/Repair Instructions · issued Jun 3, 2020

  • Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any…

    SSM 47201 · Service Bulletin/Repair Instructions · issued Mar 30, 2018

  • 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their…

    SSM 47080 · Service Bulletin/Repair Instructions · issued Feb 14, 2018

  • The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved…

    SSM 47009 · Service Bulletin/Repair Instructions · issued Jan 10, 2018

  • The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved…

    SSM 47009 · Service Bulletin/Repair Instructions · issued Jan 10, 2018

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2012 Ford Escape has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2012 Ford Escape?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 59,600 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Ford or NHTSA.