2019 Dodge Journey problems & reliability
100 owner complaints filed with NHTSA for the 2019 Dodge Journey, alongside 1 safety recall campaign. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
3 complaints report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2019 Dodge Journey vehicles were involved in 57 fatal crashes with 15 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown / Other | 29 | 29% |
| Electrical System → | 23 | 23% |
| Back Over Prevention → | 19 | 19% |
| Engine | 9 | 9% |
| Air Bags | 8 | 8% |
| Exterior Lighting | 8 | 8% |
| Power Train | 6 | 6% |
| Seat Belts | 5 | 5% |
| Service Brakes | 5 | 5% |
| Seats | 4 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 20 reported components →Mileage when problems occurred
Among the 23 complaints that included a usable odometer reading, the median reported incident mileage was 55,000 miles (middle 50% between 27,370 and 85,500 miles).
Complaints by incident year
What owners report
“My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not…”
Electrical System · filed Aug 16, 2026
“Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this…”
Unknown / Other · filed Aug 14, 2026
“I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.”
Unknown / Other · filed Aug 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Vehicle entrapment
Engineering Analysis EA24003 · opened Aug 1, 2024 · open
- Back up camera failure
Preliminary Evaluation PE24006 · opened Feb 27, 2024 · closed Sep 26, 2025 · led to recall 25V552
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
Technical service bulletins
119 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Dodge Journey. The 10 most recent:
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ●…
18-063-26 · Service Bulletin/Repair Instructions · issued Jun 25, 2026
CAMERA – REAR VIEW
108465 · Service Bulletin/Repair Instructions · issued Dec 3, 2025
Engine Oil Leak
S2509000009 · Service Bulletin/Repair Instructions · issued Oct 21, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
LAMP - DOME
106241 · Service Bulletin/Repair Instructions · issued Jul 28, 2025
LAMP - DOME
104974 · Service Bulletin/Repair Instructions · issued Jun 12, 2025
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
S2323000002 REV.A · Service Bulletin/Repair Instructions · issued May 16, 2025
LAMP - DOME
103774 · Service Bulletin/Repair Instructions · issued May 1, 2025
ACTUATOR - A/C AND HEATER
103954 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
ACTUATOR - A/C AND HEATER
104087 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Dodge Journey has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Dodge Journey?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 55,000 miles. This does not predict when a particular vehicle will develop a problem.