2019 Dodge Journey problems & reliability
97 owner complaints filed with NHTSA for the 2019 Dodge Journey, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2019 Dodge Journey vehicles were involved in 57 fatal crashes with 15 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown OR Other | 27 | 28% |
| Electrical System → | 22 | 23% |
| Back Over Prevention → | 19 | 20% |
| Engine | 9 | 9% |
| Air Bags | 8 | 8% |
| Exterior Lighting | 8 | 8% |
| Power Train | 6 | 6% |
| Seat Belts | 5 | 5% |
| Service Brakes | 5 | 5% |
| Seats | 4 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 55,000 miles (middle 50% between 27,370 and 85,500 miles), based on 23 complaints that included mileage.
Complaints by incident year
What owners report
“I recently received a safety recall in the mail from Fiat Chrysler Automobiles stating that the rearview camera in my vehicle, a 2019 Dodge Journey Crossroad, needed to be replaced, as they were found to be defective and in violation of the Federal Motor Vehicle Safety Standard. I scheduled an appointment at my local…”
Unknown OR Other · filed Aug 3, 2026
“The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was…”
Back Over Prevention · filed Aug 3, 2026
“The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse…”
Electrical System · filed Aug 1, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Vehicle entrapment
Engineering Analysis EA24003 · opened Aug 1, 2024 · open
- Back up camera failure
Preliminary Evaluation PE24006 · opened Feb 27, 2024 · closed Sep 26, 2025
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
Technical service bulletins
119 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Dodge Journey. The 10 most recent:
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ●…
18-063-26 · Service Bulletin/Repair Instructions · issued Jun 25, 2026
CAMERA – REAR VIEW
108465 · Service Bulletin/Repair Instructions · issued Dec 3, 2025
Engine Oil Leak
S2509000009 · Service Bulletin/Repair Instructions · issued Oct 21, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
LAMP - DOME
106241 · Service Bulletin/Repair Instructions · issued Jul 28, 2025
LAMP - DOME
104974 · Service Bulletin/Repair Instructions · issued Jun 12, 2025
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
S2323000002 REV.A · Service Bulletin/Repair Instructions · issued May 16, 2025
LAMP - DOME
103774 · Service Bulletin/Repair Instructions · issued May 1, 2025
ACTUATOR - A/C AND HEATER
103954 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
ACTUATOR - A/C AND HEATER
104087 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Dodge Journey has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Dodge Journey?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 55,000 miles — budget accordingly if the car is approaching that mileage.