2014 Dodge Journey problems & reliability
409 owner complaints filed with NHTSA for the 2014 Dodge Journey, alongside 7 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
28 complaints report injuries (38 injured).
Federal crash records (FARS 2020–2023): 2014 Dodge Journey vehicles were involved in 55 fatal crashes with 16 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 104 | 25% |
| Engine | 97 | 24% |
| Service Brakes | 80 | 20% |
| Unknown OR Other | 63 | 15% |
| Air Bags | 46 | 11% |
| Electronic Stability Control (esc) | 41 | 10% |
| Seats | 41 | 10% |
| Power Train | 35 | 9% |
| Steering | 28 | 7% |
| Vehicle Speed Control | 22 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 56,387 miles (middle 50% between 22,000 and 93,984 miles), based on 249 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2014 Dodge Journey. The contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged. Neither an independent mechanic nor a dealer was contracted. The vehicle was not taken to a dealer or an independent…”
Seats · filed Jul 29, 2026
“The Electronic Brake Control Module: Anti-Lock Brakes. This has caused the cruise control to stop working, the wheel sensors on the front to stop working. The speedometer (digital and gauge) to stop working and the Engine light to stay on. This has been witness by an Independent service center. The dash sensors would…”
Forward Collision Avoidance · filed Jun 12, 2026
“Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this…”
Service Brakes · filed Jun 11, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Vehicle entrapment
Engineering Analysis EA24003 · opened Aug 1, 2024 · open
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
Technical service bulletins
214 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Dodge Journey. The 10 most recent:
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
U67 Combo Rev11 · Warranty Program/Extension · issued Jun 18, 2026
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
LAMP - DOME
106241 · Service Bulletin/Repair Instructions · issued Jul 28, 2025
LAMP - DOME
104974 · Service Bulletin/Repair Instructions · issued Jun 12, 2025
LAMP - DOME
103774 · Service Bulletin/Repair Instructions · issued May 1, 2025
ACTUATOR - A/C AND HEATER
103954 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
ACTUATOR - A/C AND HEATER
104087 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
STARTER - ENGINE
103617 · Service Bulletin/Repair Instructions · issued Mar 20, 2025
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 · Service Bulletin/Repair Instructions · issued Jan 10, 2024
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100229 · Service Bulletin/Repair Instructions · issued Sep 20, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Dodge Journey has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Dodge Journey?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 56,387 miles — budget accordingly if the car is approaching that mileage.