2014 Dodge Journey problems & reliability
414 owner complaints filed with NHTSA for the 2014 Dodge Journey, alongside 7 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
28 complaints report injuries (38 injured).
Federal crash records (FARS 2020–2023): 2014 Dodge Journey vehicles were involved in 55 fatal crashes with 16 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 105 | 25% |
| Engine → | 98 | 24% |
| Service Brakes → | 80 | 19% |
| Unknown / Other | 65 | 16% |
| Air Bags → | 46 | 11% |
| Seats → | 42 | 10% |
| Electronic Stability Control (esc) → | 41 | 10% |
| Power Train → | 36 | 9% |
| Steering → | 28 | 7% |
| Vehicle Speed Control → | 22 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 26 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 249 complaints that included a usable odometer reading, the median reported incident mileage was 56,387 miles (middle 50% between 22,000 and 93,984 miles).
Complaints by incident year
What owners report
“The powertrain control module went out on my dodge and caused the car to be stuck in limp mode which could cause an accident if driving on the road”
Power Train · filed Sep 16, 2026
“Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to stall out on me and…”
Engine · filed Sep 10, 2026
“Back hatch/door/trunk does not close and latch.This is dangerous because things could fly out. I find it very odd that this vehicle doesn't have a trunk release from the inside and you have to manually open it and get out of the vehicle. No button option on key fob to open the "truck" or hatch either. Never had a…”
Unknown / Other · filed Sep 10, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Vehicle entrapment
Engineering Analysis EA24003 · opened Aug 1, 2024 · open
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
Technical service bulletins
214 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Dodge Journey. The 10 most recent:
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
U67 Combo Rev11 · Warranty Program/Extension · issued Jun 18, 2026
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
LAMP - DOME
106241 · Service Bulletin/Repair Instructions · issued Jul 28, 2025
LAMP - DOME
104974 · Service Bulletin/Repair Instructions · issued Jun 12, 2025
LAMP - DOME
103774 · Service Bulletin/Repair Instructions · issued May 1, 2025
ACTUATOR - A/C AND HEATER
103954 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
ACTUATOR - A/C AND HEATER
104087 · Service Bulletin/Repair Instructions · issued Apr 2, 2025
STARTER - ENGINE
103617 · Service Bulletin/Repair Instructions · issued Mar 20, 2025
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 · Service Bulletin/Repair Instructions · issued Jan 10, 2024
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100229 · Service Bulletin/Repair Instructions · issued Sep 20, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Dodge Journey has 7 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Dodge Journey?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 56,387 miles. This does not predict when a particular vehicle will develop a problem.