2019 Dodge Journey vs 2020 Dodge Journey
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 22, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2019 Dodge Journey | 2020 Dodge Journey |
|---|---|---|
| NHTSA complaints | 100 | 64 |
| Recall campaigns | 1 | 1 |
| Service bulletins (TSBs) | 119 | 116 |
| Investigations | 3 | 2 |
| Crash reports | 6 | 1 |
| Fire reports | 0 | 1 |
| NCAP overall rating | 4/5 | 4/5 |
| EPA MPG (combined) | 19–21 | 21 |
| Median reported incident mileage | 55,000 mi | — |
Reported problems side by side
| Component | Dodge Journey | Dodge Journey |
|---|---|---|
| Electrical System | 23 | 19 |
| Back Over Prevention | 19 | 13 |
| Engine | 9 | 8 |
| Exterior Lighting | 8 | 5 |
| Air Bags | 8 | 2 |
| Power Train | 6 | 3 |
| Service Brakes | 5 | 3 |
| Seat Belts | 5 | 2 |
Symptoms owners describe
| Stalling | 0 | 6 |
| Check engine light | 0 | 5 |
2019 Dodge Journey
2020 Dodge Journey
Compare all Dodge Journey vs Dodge Journey years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.