Kia Sorento vs Mazda CX-5
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Sep 23, 2026. Raw complaint counts are not adjusted for sales volume.
Kia Sorento
- Total complaints
- 10,145
- Avg per model year
- 423
- Recall campaigns (all years)
- 40
- Most complained year
- 2011 (1,517)
Top problems: Engine, Electrical System, Unknown / Other
Mazda CX-5
- Total complaints
- 2,427
- Avg per model year
- 174
- Recall campaigns (all years)
- 8
- Most complained year
- 2016 (510)
Top problems: Engine, Electrical System, Unknown / Other
Complaints by model year
| Year | Kia Sorento | Mazda CX-5 | ||
|---|---|---|---|---|
| 2026 | 6 | 14 | ||
| 2025 | 73 | 27 | ||
| 2024 | 41 | 44 | ||
| 2023 | 119 | 62 | ||
| 2022 | 189 | 63 | ||
| 2021 | 244 | 145 | ||
| 2020 | 134 | 106 | ||
| 2019 | 426 | 270 | ||
| 2018 | 254 | 348 | ||
| 2017 | 803 | 148 | ||
| 2016 | 1,249 | 510 | ||
| 2015 | 750 | 133 | ||
| 2014 | 986 | 377 | ||
| 2013 | 981 | 194 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.