2025 Mazda CX-5 problems & reliability
27 owner complaints filed with NHTSA for the 2025 Mazda CX-5. Last verified Sep 22, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
4 complaints report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes | 9 | 33% |
| Unknown / Other | 7 | 26% |
| Engine | 6 | 22% |
| Forward Collision Avoidance | 6 | 22% |
| Electrical System | 5 | 19% |
| Vehicle Speed Control | 5 | 19% |
| Fuel/propulsion System | 3 | 11% |
| Power Train | 3 | 11% |
| Steering | 3 | 11% |
| Visibility | 2 | 7% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 15 reported components →Complaints by incident year
What owners report
“The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly…”
Power Train · filed Aug 23, 2026
“The vehicle was brought to Mazda three times for the same brake-related concern. The issue occurred during braking and has not been resolved despite inspections and repair attempts.” If you’re listing each visit, do it like “Visit 1: Customer reported brake noise. Dealer inspected. Visit 2: Same concern returned…”
Service Brakes · filed Aug 21, 2026
“At about 6:50am July 7th 2026, I was getting in the exit lane of interstate 50 to exit. I merge into the lane and being applying my breaks since I was going about 55-60mph. However, my vehicle did not slow down. I began to press harder, it still did not slow down, so I pressed as hard as I could because I was rapidly…”
Service Brakes · filed Jul 18, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
145 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2025 Mazda CX-5. The 10 most recent:
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1. Infotainment…
SA-038-26a · Service Bulletin/Repair Instructions · issued Sep 4, 2026
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red text. SA-039/26 06/15/26 Mazda Connect Symptom Troubleshooting DESCRIPTION Customers having MAZDA CONNECT concerns…
SA-039-26a · Service Bulletin/Repair Instructions · issued Aug 19, 2026
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the…
SA-053-26 · Service Bulletin/Repair Instructions · issued Aug 19, 2026
DESCRIPTION Some vehicles may exhibit a condition in which a warning buzzer (error sound) is heard, and the power liftgate (PLG) does not open or close automatically. When these symptoms happen, DTCs B144F:11 or…
09-024-26 · Service Bulletin/Repair Instructions · issued Aug 12, 2026
Some vehicle may exhibit the CHECK ENGINE light on with DTC P0524 (Engine oil pressure control system: Oil pressure decrease) and no abnormal engine noise. This may be caused by a malfunction of the oil pressure control…
SA-048-26 · Service Bulletin/Repair Instructions · issued Aug 6, 2026
This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions…
SA-042-26 · Service Bulletin/Repair Instructions · issued Jul 1, 2026
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s)…
SA-041-26 · Service Bulletin/Repair Instructions · issued Jun 19, 2026
This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda…
SA-027-26a · Service Bulletin/Repair Instructions · issued Jun 17, 2026
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s)…
SA-0-38/26 · Service Bulletin/Repair Instructions · issued Jun 16, 2026
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda…
SA-040-26 · Service Bulletin/Repair Instructions · issued Jun 16, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2025 Mazda CX-5 in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2025 Mazda CX-5?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.