2019 Mazda CX-5 problems & reliability
270 owner complaints filed with NHTSA for the 2019 Mazda CX-5, alongside 2 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
4 complaints report injuries (5 injured).
Federal crash records (FARS 2020–2023): 2019 Mazda CX-5 vehicles were involved in 53 fatal crashes with 24 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 131 | 49% |
| Unknown / Other | 49 | 18% |
| Electrical System → | 46 | 17% |
| Power Train → | 32 | 12% |
| Forward Collision Avoidance → | 16 | 6% |
| Fuel/propulsion System → | 16 | 6% |
| Vehicle Speed Control → | 12 | 4% |
| Visibility/wiper | 9 | 3% |
| Air Bags | 7 | 3% |
| Structure | 7 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 23 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 41 complaints that included a usable odometer reading, the median reported incident mileage was 23,000 miles (middle 50% between 3,400 and 38,000 miles).
Complaints by incident year
What owners report
“I purchased a used 2019 Mazda CX-5 in 2024, with 25,000 miles on it. In June of 2026 I started to have an oil leak. Took it to a mechanic's shop who diagnosed it as a valve cover gasket, ran the car for another 2 months, oil leak did not stop, got worse, to the point where my oil light came on where the oil was low…”
Power Train · filed Sep 16, 2026
“1. January 2025 Diagnosis (Inside Powertrain Warranty): I presented the vehicle (2019 Mazda CX5, 36K miles) with severe transmission jerking and shift lurching at a local Mazda dealership. Technicians diagnosed teh issue as described in TSB 05-004/23 and applied a software flash to the PCM/TCM stated in TSB 05-004/23…”
Power Train · filed Sep 8, 2026
“1.January 2025 Diagnosis (Inside Powertrain Warranty): I presented the vehicle with severe transmission jerking and shift lurching. Your technicians applied a software flash to the PCM/TCM per TSB 05-004/23. Mazda’s official text states the root cause of this symptom is torque fluctuation and torsional resonance…”
Power Train · filed Sep 4, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
560 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Mazda CX-5. The 10 most recent:
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 01-012/22 10/06/22 DESCRIPTION Some vehicles may exhibit accumulation of dried coolant (1) around the water…
01-010-26 · Service Bulletin/Repair Instructions · issued Aug 10, 2026
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s)…
SA-041-26 · Service Bulletin/Repair Instructions · issued Jun 19, 2026
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the…
01-008-26 · Service Bulletin/Repair Instructions · issued May 1, 2026
DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the…
SA-031-26 · Service Bulletin/Repair Instructions · issued Apr 30, 2026
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance…
SA-029-26 · Service Bulletin/Repair Instructions · issued Apr 21, 2026
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is replaced after a catastrophic internal…
SA-026-26 · Service Bulletin/Repair Instructions · issued Apr 16, 2026
This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the…
SA-023-26 · Service Bulletin/Repair Instructions · issued Apr 11, 2026
This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions…
SA-021-26 · Service Bulletin/Repair Instructions · issued Apr 4, 2026
This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not…
SA-014-26 · Service Bulletin/Repair Instructions · issued Mar 11, 2026
Subject: TSB 01-001/26 Warranty and Parts Kit Update INCLUDES: Warranty Extension Program - Special Service Program (SSP) D8 Check Engine Light ON with DTC P0126:00, 2018-2025 CX-5, 2019-2023 Mazda3, 2019-2022 CX-3…
SSPD8 Repair d · Warranty Program/Extension · issued Mar 5, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Mazda CX-5 has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Mazda CX-5?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 23,000 miles. This does not predict when a particular vehicle will develop a problem.