2002 Chrysler Concorde problems & reliability
65 owner complaints filed with NHTSA for the 2002 Chrysler Concorde, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
3 complaints report injuries (3 injured).
Federal crash records (FARS 2020–2023): 2002 Chrysler Concorde vehicles were involved in 9 fatal crashes with 8 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine and Engine Cooling → | 23 | 35% |
| Air Bags | 6 | 9% |
| Electrical System | 6 | 9% |
| Power Train | 6 | 9% |
| Seats | 4 | 6% |
| Seat Belts | 3 | 5% |
| Service Brakes, Hydraulic | 3 | 5% |
| Steering | 3 | 5% |
| Suspension | 3 | 5% |
| Wheels | 3 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 55,000 miles (middle 50% between 34,000 and 85,000 miles), based on 49 complaints that included mileage.
Complaints by incident year
What owners report
“This car has an ongoing recall for seat recliner bolts. I was driving and all of the sudden the seat back went flat and I fell backwards while driving. This will be the 4th time the seat belt recliner bolt broke. I believe I am due financial restitution even though I did not get injured or worse I could have killed…”
Seats · filed Sep 5, 2020
“Tl* the contact owns a 2002 chrysler concorde. While driving at any speed, a fuel odor was noticed. There were no warning indicators illuminated. The dealer was contacted (fremont auto mall in fremont, ca) and stated that there was no recall. The manufacturer was not made aware of the failure. The failure was not…”
Fuel/propulsion System · filed Aug 11, 2017
“Tl* the contact owns a 2002 chrysler concorde. The contact stated that when the vehicle was started, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not…”
Air Bags · filed Nov 4, 2014
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- THROTTLE CONTROL FAILURE
Preliminary Evaluation PE03010 · opened Feb 27, 2003 · closed Sep 2, 2003
Technical service bulletins
75 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2002 Chrysler Concorde. The 10 most recent:
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2002 Chrysler Concorde has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2002 Chrysler Concorde?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 55,000 miles — budget accordingly if the car is approaching that mileage.